HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Job Summary:
The Business Analyst Team Lead (Engage) is a hands-on leadership role responsible for delivering high-quality business analysis outcomes across HUB24’s Engage and myhub platforms, while leading and developing a team of Business Analysts.
This role partners closely with Product, Engineering, and Business stakeholders to shape initiatives, clarify complex problems, and ensure delivery is aligned to measurable business value. It combines delivery accountability, people leadership, and capability uplift, playing a critical role in improving analysis practices, driving consistency, and enabling efficient, high-quality delivery within a scaled Agile environment.
Responsibilities:
- Lead business analysis across complex, cross-functional initiatives
- Partner with Product Managers/Owners to shape roadmaps, epics, and features
- Define clear problem statements, requirements, and business outcomes
- Ensure high-quality user stories, acceptance criteria, process models, and data flows
- Support backlog refinement, sprint planning, and PI planning activities
- Ensure requirements are clear, testable, and aligned to business value
- Lead, coach, and develop a team of Business Analysts
- Conduct performance management, 1:1s, and career development planning
- Set clear goals, expectations, and KPIs for the BA team
- Foster a high-performing, collaborative BA community
- Establish and improve BA standards, templates, and playbooks
- Drive consistency in ways of working across pods
- Promote best practices in stakeholder engagement, elicitation, and Agile analysis
- Mentor team members in advanced facilitation, negotiation, and stakeholder management
- Act as a key liaison between Product, Technology, and Business teams
- Build strong relationships with Product, Engineering, Architecture, and Data stakeholders
- Support decision-making by identifying risks, dependencies, and trade-offs
- Embed BA capability within pod-based Agile delivery models
- Support end-to-end delivery across discovery, design, build, and release
- Align BA activities with Agile ceremonies, PI planning, and cross-pod coordination
- Ensure high-quality requirements to reduce ambiguity and rework
- Identify and escalate risks, gaps, and delivery challenges
- Drive continuous improvement and efficient delivery outcomes
Requirements:
- 8+ years’ experience in Business Analysis within Agile environments
- Proven experience as a Lead BA, Principal BA, or BA Manager
- Strong experience working across Product, Technology, and Data teams
- Demonstrated ability to lead and develop high-performing teams
- Experience influencing senior stakeholders and driving outcomes
- Strong knowledge of Agile frameworks (Scrum, SAFe)
- Expertise in backlog management, refinement, and delivery planning
- Experience with tools such as Jira or Azure DevOps
- Strong capability in requirements gathering, process modelling, and data analysis
- Ability to design clear, structured, and business-value-driven solutions
- Excellent communication and stakeholder engagement skills
- Experience in financial services or wealth platforms (desirable)
- Exposure to data or analytics-driven platforms (desirable)
- Understanding of AI applications in delivery or analysis (desirable)
- Experience working in pod-based or stream-aligned team structures (desirable)
The Recruitment Process
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180 , we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you
