You will be part of a workplace where you feel you belong
RACV is continuing an exciting transformational journey that is revolutionising the way we work and the products and services we offer our members and customers into the future.
Reporting to the BA Practice Team Leader, the Senior Technical Business Analyst plays a critical role within the Program Management Department, supporting complex infrastructure and technology uplift initiatives. This role will focus on delivering critical infrastructure uplift and lifecycle initiatives, including Network Security Uplift initiatives, firewall and server lifecycle including in some instances application version uplift.
These initiatives are delivered through a mix of project and BAU led delivery models, with impacts ranging from simple to complex integrations across RACV’s technology landscape.
The Senior Technical BA will work across the full delivery lifecycle, from Discovery/planning through to design and Delivery, ensuring business, technical, and security requirements are clearly defined and successfully implemented.
You will collaborate closely with all technology teams to translate business and technical needs into scalable, secure, and compliant solutions.
This could be just the right role for you
As a Senior Technical BA, you’ll be the bridge between business intent and technical delivery, working closely with architecture, engineering, and delivery teams to shape and drive outcomes. You will:
Work across Discovery, Planning, Design and Delivery phases, ensuring alignment from problem definition through to implementation
Apply BA practice standards, governance, and tooling (Jira, Confluence, etc.)
You’ll also contribute to the BA Practice by sharing technical insights, uplifting capability, and embedding best practices across the team.
Come along for a new journey
You will be instrumental in delivering infrastructure initiatives that enhance RACV’s security, risk and compliance posture, ensuring the organisation is well positioned for future growth.
Who we are looking for and what you will bring
We are looking for a Senior Technical BA with strong infrastructure experience who thrives in complex, integrated environments and can confidently engage with both technical and business stakeholders. You will bring:
Proficiency with tools such as Microsoft O365 suite, Jira, Confluence, Visio, draw.io, or equivalent
Strong focus on capability uplift, knowledge sharing, and continuous improvement aligned with risk reduction, compliance and lifecycle management
If you’re a driven Senior Technical Business Analyst with a passion for continuous improvement, process improvements and infrastructure stability, we’d love to hear from you.
There’s so much on offer when you join RACV with benefits including
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
