In-Demand Home remote Jobs in Central Coast Nsw

Customer Help Desk Support Officer
ClockOn Pty Ltd —Erina NSW
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Microsoft Office
- Work from home
Quick Apply
9h
Customer Service Representative (Inbound Contact Centre)
My NRMA —Gosford NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Gosford NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Primary & High School Tutors
MindPath Tutoring —Kincumber NSW
- From $45 an hour
- Choose your own hours
- Hybrid work
- Senior Secondary Certificate of Education
- Communication skills
- Travel reimbursement
Quick Apply
12d
Contractors (Relevant tertiary qualifications, or soon to graduate with relevant tertiary qualifications)
Travers Bushfire & Ecology (TBE) —Kariong NSW
- Call employer
Senior Customer Success Manager | Corporate ANZ
HubSpot —Central Coast NSW
- Remote
- AI
- Work from home
Quick Apply
Lead Account Executive, Specialization
HubSpot —Central Coast NSW
- Sales
- APIs
- AI
- Work from home
Quick Apply
Continence Nurse Specialist (NDIS Assessments)
Guide Right Support Services —Central Coast NSW
- $60 - $95 an hour
- Management
- Education
- Bachelor's degree
- Work from home
Quick Apply
Senior Account Executive - Mid-Market
HubSpot —Central Coast NSW
- Management
- Sales
- AI
- Work from home
Quick Apply
Psychologist | Central Coast
Transform Life —Central Coast NSW
- Part-time
- Remote
- Travel reimbursement
- Work from home
Occupational Therapist
Better Rehab —Central Coast NSW
- $83,000 - $120,000 a year
- Full-time
- Remote
- Supervising experience
- Travel reimbursement
- Parental leave
Quick Apply
Speech Pathologist
Recovery Station —Erina NSW
- Part-time
- Hybrid work
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Travel reimbursement
- Work from home
Quick Apply

I want to receive the latest job alert for home remote in central coast nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

home remote jobs near central coast nsw

Psychologist jobs in Central Coast NSW

Occupational Therapist jobs in Central Coast NSW

Helpdesk Support jobs in Erina NSW

Senior Account Executive jobs in Melbourne Vic

Senior Account Executive jobs in Sydney Nsw

Senior Lecturer, Early Childhood Education jobs in Melbourne Vic

Senior Account Executive jobs in Queensland

Senior Citizens jobs in Wollongong Nsw

Speech Pathology jobs in Donvale Vic

Aspire Speech Pathologist jobs in Point Cook Vic

Speech Pathologist jobs in Castle Hill Nsw

Speech Pathologist jobs in Perth Wa

Speech Pathologist jobs in Greater Adelaide Sa

Speech Pathologist jobs in Gawler Sa

Speech Pathology Allied Health Assistant jobs in Perth Wa

Speech Pathologist jobs in Tasmania

Inbound Sales Representative jobs in Norwest Nsw

Sales A jobs in Sydney Nsw

Inbound Sales Representative jobs in Sydney Nsw

Sales Advisor jobs in Bronte Nsw

Customer Help Desk Support Officer

ClockOn Pty Ltd
Erina NSW

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
9 hours ago

Benefits

Work from home

Qualifications

Software troubleshooting
Customer service
Technical support
Microsoft Office
SQL
Analysis skills
Organisational skills
Payroll
Time & attendance systems
Communication skills

Full Job Description

Build your career with one of Australia's longest-established workforce management software companies.

ClockOn Pty Ltd has been developing workforce management software for Australian businesses for more than 25 years. Our cloud-based platform helps thousands of employers manage Payroll, HR, Rostering and Time & Attendance across a broad range of industries.

As our business continues to grow, we are looking for a motivated Customer Help Desk Support Officer to join our Customer Support team.

Whether you're looking to build on existing customer service or technical support experience, or you're seeking a long-term career in business software, this role offers the opportunity to develop valuable technical and customer relationship skills within a supportive and growing Australian technology company.

Previous experience with payroll software is not essential—we provide comprehensive training, mentoring and ongoing professional development.

Why Join ClockOn?

At ClockOn you'll become part of a supportive team where learning and development are genuinely encouraged.

We offer:

Permanent full-time employment (Monday to Friday)
Hybrid work arrangement (3 days office / 2 days work from home after initial training)
Structured training and mentoring
Career progression opportunities into Software Implementation, Customer Success, Payroll Systems and Product Support
Modern offices located in Erina on the NSW Central Coast
The opportunity to work with Australian businesses across a wide range of industries
A collaborative team culture focused on customer success and continuous improvement

About the Role

As a Help Desk Support Officer, you will be the first point of contact for customers requiring assistance with the ClockOn suite of Payroll, HR, Rostering and Time & Attendance software.

Working alongside an experienced team, you will receive comprehensive training while developing the technical knowledge and customer service skills needed to provide exceptional support to our customers.

This is a varied role that combines problem-solving, customer interaction and technical learning, making it ideal for someone who enjoys helping people while continually developing their professional skills.

Key Responsibilities

You will be responsible for:

Providing professional customer support via phone, email and remote assistance
Assessing and resolving Level 1 and Level 2 customer enquiries
Assisting customers with Payroll, HR, Rostering and Time & Attendance software
Providing guidance on award interpretation and payroll processing within the ClockOn platform
Troubleshooting software and basic technical issues
Supporting the implementation of new customer systems
Assisting with software testing and quality assurance activities when required
Working collaboratively with our Support, Implementation and Development teams to deliver outstanding customer outcomes

What We're Looking For

Essential

Excellent customer service and communication skills
A genuine willingness to learn and develop new technical skills
Strong problem-solving and analytical ability
A positive, team-focused attitude
Well-developed organisational skills and the ability to prioritise work
Sound knowledge of Microsoft Windows and Microsoft Office
The ability to work effectively in a busy, fast-paced environment

Desirable (but not essential)

Experience or knowledge in one or more of the following would be advantageous:

Customer service or help desk support
Payroll or HR software
SQL or database applications
Basic networking or router configuration
Cloud-based software (SaaS) platforms
Payroll, HR, Rostering or Time & Attendance systems

Comprehensive product and industry training will be provided to the successful applicant.

Career Development

ClockOn is committed to developing our people.

This role provides the opportunity to build expertise in:

Customer Support
Business Software
Payroll Systems
HR Technology
Workforce Management
Software Implementation
Technical Troubleshooting
Customer Success

As your knowledge and experience grow, opportunities exist to progress into more specialised customer-facing, implementation and technical roles within the business.

Employment Details

Location: Erina NSW 2250
Employment Type: Permanent Full-Time
Hours: Monday to Friday, 8:30am – 4:30pm
Hybrid Work: Three days in the office and two days working from home following successful completion of initial training.
Salary: $55,000–$60,000 per annum (or commensurate with experience) + superannuation.

Applicants should be able to reliably commute to Erina or be planning to relocate prior to commencing employment.

Pay: $55,000.00 – $60,000.00 per year

Application Question(s):

Do you have previous customer service experience?
How much notice are you required to give your current employer?

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Erina NSW 2250

Quick Apply

Refine Your Search

home remote jobs in central coast nsw

Customer Help Desk Support Officer

Customer Service Representative (Inbound Contact Centre)

Customer Sales Representative (Inbound Contact Centre)

Primary & High School Tutors

Contractors (Relevant tertiary qualifications, or soon to graduate with relevant tertiary qualifications)

Senior Customer Success Manager | Corporate ANZ

Lead Account Executive, Specialization

Continence Nurse Specialist (NDIS Assessments)

Senior Account Executive - Mid-Market

Psychologist | Central Coast

Occupational Therapist

Speech Pathologist

I want to receive the latest job alert for home remote in central coast nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected