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Senior Manager Community & Stakeholder Engagement

Transport For NSW -
Sydney NSW

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Job Details

Permanent | Full-time
12 hours ago

Qualifications

Communication skills

Full Job Description

Senior Manager Community & Stakeholder Engagement (Multiple Opportunities)

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Sydney, NSW, AU, 2000

Job reference number: 108748

Employment type: Permanent Full-Time

Salary range: An attractive remuneration package

We are looking for multiple people to join our Community and Stakeholder Engagement team.

Our focus is to truly understand and respond to the needs of our many customers, communities, and passengers, ensuring their perspectives shape our decisions and actions.

A Senior Manager Community and Stakeholder Engagement, leads a team committed to building trust and understanding through timely and meaningful engagement, to then enable delivery of outcomes that make a real difference.

We have opportunities to lead teams working across major projects, program management, local place-based upgrades and transport network service changes.

You’ll foster a culture of collaboration, innovation, and excellence, creating an environment where your team and partners feel motivated, empowered, and equipped to succeed.

In these roles, you’ll:

Lead community and stakeholder engagement on key transport initiatives, working at the forefront of change in a high-impact, high-profile environment across projects, programs, places or service changes.
Drive community-centric and place-based engagement strategies that reflect the diversity of NSW and deliver positive outcomes for communities.
Enable our industry partners to deliver quality engagement to support the delivery of their projects in high impact environments.
Build and foster trusted relationships across government, industry and community, ensuring decisions are informed by real-world needs and insights.
Lead proactive communications that build public trust and help communities understand the value and benefits of our projects.
Provide leadership, mentorship and vision to your team, cultivating a collaborative, inclusive, and high-performing culture that sets the standard for engagement across Transport.

These are ongoing Transport Senior Service Manager (TSSM) opportunities. We may develop a talent pool from this process to be used for up to 12 months for future available positions.

List of opportunities and location:

Senior Manager Community and Stakeholder Engagement (Project Delivery) – Permanent. Location: Sydney CBD
Senior Manager Community and Stakeholder Engagement (Project Delivery) – Permanent. Location: Parramatta
Senior Manager Community and Stakeholder Engagement (Sydney West) – Permanent. Location: Parramatta
Senior Manager Community and Stakeholder Engagement (Sydney East) – Permanent. Location: Sydney CBD

Please see the role description and Information Pack for more information.

About you

You’re a strong communicator with a passion for people, projects and places.
You are a leader that fosters a culture of excellence, creating a positive environment where your team and partners – including industry delivery partners - are inspired and set up to succeed.
You’re a strategic thinker who is well versed in resolving complex, high-impact community and stakeholder issues and can provide expert advice and guidance.
You are passionate about forging meaningful relationships and developing a deep understanding of community and stakeholder needs within your project and community, so you can advocate for and drive positive results.
You continually improve the engagement practice and ensuring our communities, stakeholders and passengers have a quality experience from Transport
You are comfortable working in a matrix structure and collaborating across the organisation to achieve positive outcomes.
You love working in a team that has each other’s backs and celebrates the wins (big or small) together.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Wednesday, 17 June 2026.

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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