In-Demand Technical support engineer remote apac Jobs in Caringbah, Nsw

Technical Support Engineer - Remote APAC
Factory —Sydney NSW
- Full-time
- Remote
- Azure
- AWS
- AI
Application Support Engineer Graduate
Gold-i —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Management
- Writing skills
- Bachelor's degree
- Health insurance
- Work from home
Quick Apply
10d
Sr. Technical Support Specialist (Fluent in Mandarin)
OpenText —North Sydney NSW
- Weekend availability
- Computer science
- Azure
- Management
Contracts Manager, APAC
Anthropic —Sydney NSW
- Contract
- Hybrid work
- Management
- Sales
- Education
- Parental leave
Ground Terminal Technical Ops Engineer, Amazon Leo Ground Systems
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Communication skills
Consulting Systems Engineer - APAC
Fortinet —Sydney NSW
- Full-time
- Azure
- Management
- Computer Science
Implementation Engineer
EngFlow —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Remote
- Azure
- Writing skills
- AWS
- Health insurance
- Dental insurance
Quick Apply
Commissioning Technician - Thermal, NSW
Vertiv —Sydney NSW
- Microsoft Office
- Education
- HVAC
Threat Detection Analyst (Japanese & English speaking)
Fastly —Sydney NSW
- Software troubleshooting
- English
Quick Apply
Senior Mechanical Engineer - Water Infrastructure
Stantec —Sydney NSW
- Part-time
- Bachelor's degree
- Negotiation
- Work from home
- Employee assistance program
Senior PLEXOS Consultant
Jacobs —Sydney NSW
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Parental leave
13d
Senior Civil Engineer - Water Infrastructure
Stantec —Sydney NSW
- Full-time
- Civil engineering
- Bachelor's degree
- Negotiation
- Employee assistance program
Customer Success Manager
Talon.One —Sydney NSW
- Remote
- Sales
- APIs
- Communication skills
Quick Apply
Customer Success Manager
Talon.One LinkedIn Jobs —Sydney NSW
- Remote
- Sales
- APIs
- Communication skills
Quick Apply
Occupational Hygiene / Hazardous Material Specialist - Relocate to Newcastle
AECOM —Sydney NSW
- Full-time
- Hybrid work
Partner Solutions Engineer, ANZ & ASEAN
Cribl —Sydney NSW
- Communication skills
- Teaching
Quick Apply
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Technical Support Engineer - Remote APAC

Factory -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

CI/CD
Azure
Enterprise software
Disaster recovery
AWS
Security
AI
Communication skills

Full Job Description

Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale.

What you will do and achieve:

Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.

Qualifications:

We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have strong technical experience in one or more of the following areas:

Programming: proficiency in one or more modern languages such as Python, Go, Java, C++, or JavaScript/Node.js.
Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
Excellent written and verbal communication skills.
A genuine desire to help people and advocate for customer success.
A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
A capacity to rapidly learn new technical skills and adapt to emerging technologies.
Strong teamwork skills and sound judgment on when to seek help or collaborate.

Nice to Have:

Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
Familiarity with observability tools, automation frameworks or CI/CD pipelines.
Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).

Apply Now

Refine Your Search

technical support engineer remote apac jobs in caringbah, nsw

Technical Support Engineer - Remote APAC

Application Support Engineer Graduate

Sr. Technical Support Specialist (Fluent in Mandarin)

Contracts Manager, APAC

Ground Terminal Technical Ops Engineer, Amazon Leo Ground Systems

Consulting Systems Engineer - APAC

Implementation Engineer

Commissioning Technician - Thermal, NSW

Threat Detection Analyst (Japanese & English speaking)

Senior Mechanical Engineer - Water Infrastructure

Senior PLEXOS Consultant

Senior Civil Engineer - Water Infrastructure

Customer Success Manager

Customer Success Manager

Occupational Hygiene / Hazardous Material Specialist - Relocate to Newcastle

Partner Solutions Engineer, ANZ & ASEAN

Other jobs to consider

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