In-Demand Helpdesk support Jobs in Cannington, Wa

Customer Service Officer
Serco Plc —Murdoch WA
- $35.80 an hour
- Full-time
- Management
- Customer service
- Data entry
10h
ICT Customer Support Officer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
7d
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
3d
ICT Helpdesk Officer
Northfleet —Osborne Park WA
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick Apply
10d
Hardware Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- Organisational skills
- Communication skills
- Work from home
Quick Apply
Service Desk Analyst
Capgemini —Perth WA
- Hybrid work
- Communication skills
2d
Service Desk Analyst
Capgemini Sogeti —Perth WA
- Hybrid work
- Communication skills
2d
Casual Event Safety Officers
VenuesWest —Mount Claremont WA
- $61.40 an hour
- Weekend availability
- Hospitality
- Communication skills
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
7d
Capital Works Program Administrator
VenuesWest —Mount Claremont WA
- $108,848 - $111,961 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
14h
Event Safety Coordinator
VenuesWest —Perth WA
- $8.00 - $112,711.30 a year
- Full-time
- First Aid Certification
- Construction experience
- Leadership
7d

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Customer Service Officer

Serco Plc -
Murdoch WA

Apply Now

Job Details

Full-time
$35.80 an hour
10 hours ago

Qualifications

Management
Customer service
Call center experience
Data entry
Communication skills

Full Job Description

Full time, Permanent role - 4 x 9.5hr shifts a week; 38 hours a week.
$35.80 an hour / $70,746 a year + super (penalty rates apply)
Fiona Stanley Hospital – Murdoch, Perth
Required to work shifts to fulfill 24/7 operations
Rotating roster to support work/life balance
Rewarding role with career growth opportunities

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Meaningful work supporting healthcare operations at Fiona Stanley Hospital
Opportunities to grow within a government-backed contract
Supportive and inclusive team culture
Flexible work options that support your lifestyle
Comprehensive onboarding and ongoing training
Access to employee wellbeing and benefits programs

Make an impact at Serco

We’re looking for a warm, resilient and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital. In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding service.

As a Customer Service Officer in the Helpdesk and Communications team, you’ll make a positive impact by:

Responding promptly and courteously to requests via phone and email
Coordinating and monitoring service requests to ensure efficient workflows
Managing hospital emergencies and escalating issues as needed
Recording and updating data in line with policies and procedures
Supporting work order scheduling and tracking to ensure seamless FM delivery
Collaborating with colleagues across Facility Management to provide an exceptional experience

Serco is a place for you

To be successful in this role you’ll have:

Exceptional customer service and communication skills
Strong ability to prioritise tasks and work under pressure
A calm, professional approach during high-stress or emergency situations
Demonstrated experience in a customer-focused environment
High attention to detail and accurate data entry skills
Desirable: experience in customer service, call centre, or KPI-driven environments

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Working with Serco at Fiona Stanley Hospital is more than just a job – it’s an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in our care. Our employees are our greatest asset and we are committed to fostering an environment where every individual can thrive, grow and contribute to our collective success.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

helpdesk support jobs in cannington, wa

Customer Service Officer

ICT Customer Support Officer

Post Sales Support Officer (Warranty, Claims, Customer Service)

ICT Helpdesk Officer

Hardware Technician

Service Desk Analyst

Service Desk Analyst

Casual Event Safety Officers

Service Desk Engineer

Capital Works Program Administrator

Event Safety Coordinator

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