In-Demand user experience Jobs in canberra, act

Data Center Technician
Microsoft —Canberra ACT
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
Help Desk Engineer
Leidos —Canberra ACT
- Full-time
- Administrative experience
- No degree
- Leadership
- Annual leave
End User Support Technician (Field Desktop)
Kinetic IT —Canberra ACT
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance program
2d
Visual Merchandiser - Canberra
H&M —Canberra ACT
- Full-time
- Sales
- Merchandising
- Annual leave
Quick Apply
3d
Database Administrator
MSOFT Technologies —Dickson ACT
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- Administrative experience
- Analysis skills
Quick Apply
7d
Local IT Support- and Operational Specialist
Systematic —Parkes ACT
- Azure
- Microsoft Office
- Education
- Health insurance
- Employee assistance program
Web Designer
MSOFT Technologies —Dickson ACT
- $75,000 - $85,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
9d
Bookings and Operations Coordinator | Casual Casual
Infrastructure Canberra —Canberra ACT
- $78,755 - $84,284 a year
- Weekend availability
- Customer service
22h
Implementation Specialist
Karbon —Canberra ACT
- Microsoft Excel
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
10d
Expression of Interest - Service Desk Analyst
Fujitsu —Canberra ACT
- Customer service
- No experience needed
- Communication skills
POS Hardware Support Technician
Axiom Technologies —Canberra ACT
- Part-time
- Customer service
- Analysis skills
- POS
9d
IT Technical Specialist (Directory Services) - EL 1
Australian Taxation Office —Canberra ACT
- $129,551 - $141,239 a year
10d
Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Managed Service Desk Engineer
ASI Solutions —Belconnen ACT
- Full-time
- Hybrid work
- Azure
- Communication skills
- Parental leave
Quick Apply
System Administrators TSPV
Leidos —Canberra ACT
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
QA Engineer
Dreamtime Data Services —Canberra ACT
- $45.56 - $95.67 an hour
- Full-time
- Management
- Computer Science
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Analyst and Administrator | Full-time Permanent
Digital Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Epic
2d
ICT Technical Specialist
Amentum —Canberra ACT
- $200,000 a year
- Full-time
- Engineering
- ERP systems
- No degree
- Employee discount
Quick Apply
3d
Business Analyst
Leidos —Canberra ACT
- Full-time
- Agile
- Communication skills
- Annual leave
Information Systems Technician
KBR —Canberra ACT
- Full-time
- Microsoft Office
- Administrative experience
- Parental leave

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Data Center Technician

Microsoft -
Canberra ACT

Apply Now

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Data centre experience
Azure
Microsoft Office
Senior Secondary Certificate of Education
CompTIA Network+
Security
CompTIA A+

Full Job Description

Overview

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Perform diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
Perform post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
Assist and provides guidance to other technicians to complete challenging or complex tasks.
Complete required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
Demonstrate pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
Embody our culture and values.

Qualifications

Required Qualifications:

NOTE: This is an entry to Mid-Level role so we are looking for candidates with:

High School Diploma, GED, TAFE or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements. This includes verification of a current Australian Passport
NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

Whilst not required, we also look for the following Preferred Qualifications:

2+ years' industry work experience supporting IT equipment or related technology.
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

user experience jobs in canberra, act

Data Center Technician

Help Desk Engineer

End User Support Technician (Field Desktop)

Visual Merchandiser - Canberra

Database Administrator

Local IT Support- and Operational Specialist

Web Designer

Bookings and Operations Coordinator | Casual Casual

Implementation Specialist

Expression of Interest - Service Desk Analyst

POS Hardware Support Technician

IT Technical Specialist (Directory Services) - EL 1

Senior Client Delivery Executive

Managed Service Desk Engineer

System Administrators TSPV

QA Engineer

Analyst and Administrator | Full-time Permanent

ICT Technical Specialist

Business Analyst

Information Systems Technician

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