In-Demand Tour Jobs in Canberra, Act

Guest Experience Officer
Belgravia Health & Leisure Group Pty Ltd —Dickson ACT
- Weekend availability
- Sales
- Customer service
- First Aid Certification
Assistant Directors - Client Engagement and Research Support
The Department of Parliamentary Services —Canberra ACT
- 8 hour shift
- Management
- Leadership
- Communication skills
- Gym membership
11d
Parliamentary Library Officer
The Department of Parliamentary Services —Canberra ACT
- $83,415 - $90,639 a year
- Call employer
- Bachelor's degree
- Communication skills
- Gym membership
9d
Coach Drivers – Long Distance Passenger Services (FlixBus)
Deane's Coaches Group —Canberra ACT
- Overtime
Visitor Services Coordinator
Australian War Memorial —Campbell ACT
- $88,834 - $96,829 a year
- Weekend availability
- Master's degree
- Annual leave
4d
PSL6 Security Advisors - Multiple Roles
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Management
- Leadership
- Gym membership
2d
Travel Consultant
FCM —Canberra ACT
- $55,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
- Health insurance
- Parental leave
Bus and Coach Driver
Murrays —Canberra ACT
- $39.00 - $75.39 an hour
- Overtime
- Employee discount
Assistant Director, Building Information Modelling
The Department of Parliamentary Services —Canberra ACT
- Call employer
- Management
- Leadership
- Communication skills
- Gym membership
5d
Exhibitions Officer
Australian War Memorial —Campbell ACT
- $88,834 - $96,829 a year
- Full-time
10d
Future Team Leader - Canberra, ACT
FCM —Canberra ACT
- From $65,000 a year
- Full-time
- Sales
- Communication skills
- Health insurance
- Parental leave
Groups Travel Consultant
FC Specialists —Canberra ACT
- Full-time
- Hybrid work
- Sales
Team Leader - Canberra, ACT
FCM —Canberra ACT
- From $80,000 a year
- Full-time
- Leadership
- Communication skills
- Health insurance
- Parental leave
Bus & Coach Drivers
Deane's Coaches Group —Canberra ACT
- Part-time
Assistant Director – Forrest Early Childhood Education and Care Centre
Community Services #1 —Canberra ACT
- 8 hour shift
- Leadership
- Free parking
4d
ICT Knowledge Officer
The Department of Parliamentary Services —Canberra ACT
- $92,450 - $99,185 a year
- Call employer
- Management
- Customer service
- Organisational skills
- Gym membership
12d
Sales Manager
BaptistCare —Canberra ACT
- Part-time
- Sales
- Communication skills
- Gym membership
Sales Manager
Baptistcare WA —Canberra ACT
- Part-time
- Sales
- Communication skills
- Gym membership
ICT Service Desk Manager
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Management
- Customer service
- Recruiting
- Free parking
- Gym membership
6d
Cyber Hunt and Threat Emulation
The Department of Parliamentary Services —Canberra ACT
- Call employer
- Azure
- No degree
- Communication skills
- Gym membership
13d

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Guest Experience Officer

Belgravia Health & Leisure Group Pty Ltd -
Dickson ACT

Apply Now

Job Details

Qualifications

Sales
Customer service
Driver Licence
First Aid Certification
POS
Working with Children Check
Communication skills

Full Job Description

ACT, Dickson Aquatic Centre - Dickson 2602

Are you passionate about promoting aquatic and leisure activities to the community?
Do you possess outstanding people skills with the ability to generate leads?
Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service?

The Role

As a Guest Experience Officer, you will be a suitably experienced salesperson who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim. As part of the team, you will meet new member and program enrolment sales targets and KPIs.

With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and you will continue to drive the overall experience of our guests.

Key Accountabilities

Achieve set sales targets on a daily basis
Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
Process memberships and data entry in line with company processes and policy
To have a current and informed knowledge of all centre services and activities
Apply sound cash handling principles and use of Point of Sale (POS) systems
To demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R Values

About You

You have experience in working in a team to achieve collective and individual targets. Possessing strong communication skills, you are able to build rapport and positive relationships with people. Ideally you will have at least 2 years’ experience in delivering strong customer experience and sales. With a flair and ability to positively influence and negotiate win-win outcomes, you lead by example.

You are tech savvy and have strong sales knowledge and understanding of sales-related performance KPIs. You also have strong interpersonal skills and the ability to communicate with a diverse range of guests. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

About the Qualifications

Current First Aid Certificate (Level 2)
Current CPR
Current Working with Children Check (or equivalent)
Current National Police Check
Customer service and sales experience
Experience in achieving collective and individual targets
Ability to work independently and in a team environment
Passion for customer experience
Strong interpersonal skills and the ability to communicate with a diverse range of guests
If you do not currently hold these qualifications you must be willing to acquire. Are you Interested?

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you are a person who is passionate about leisure and want to utilise your skills and experience in the leisure industry, we want to hear from you! The successful applicant will be available to work across a span of hours across the week, including weekend work.

To be eligible to apply for this position you must be eligible to work in Australia, with a valid driver licence and be willing to undergo a background check if requested.

Apply now!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Apply Now

Refine Your Search

tour jobs in canberra, act

Guest Experience Officer

Assistant Directors - Client Engagement and Research Support

Parliamentary Library Officer

Coach Drivers – Long Distance Passenger Services (FlixBus)

Visitor Services Coordinator

PSL6 Security Advisors - Multiple Roles

Travel Consultant

Bus and Coach Driver

Assistant Director, Building Information Modelling

Exhibitions Officer

Future Team Leader - Canberra, ACT

Groups Travel Consultant

Team Leader - Canberra, ACT

Bus & Coach Drivers

Assistant Director – Forrest Early Childhood Education and Care Centre

ICT Knowledge Officer

Sales Manager

Sales Manager

ICT Service Desk Manager

Cyber Hunt and Threat Emulation

I want to receive the latest job alert for tour in canberra, act

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