In-Demand Senior account manager Jobs in Canberra, Act

Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Sr. Account Executive - Federal Government
OpenText —Canberra ACT
- AI
Assurance - Audit - Manager - Canberra
EY —Canberra ACT
- Recruiting
- Parental leave
8d
Regional Administration Manager
Coffey Testing —Fyshwick ACT
- Overtime
- Microsoft Word
- Laboratory
- Microsoft Excel
- Parental leave
- Opportunities for advancement
19h
Account Manager
Optus —Canberra ACT
- Management
- Sales
- Leadership
- Parental leave
1d
Account Director - Government and Health Services Client
EY —Canberra ACT
- Management
- Presentation skills
- Recruiting
- Parental leave
Senior Finance Officer | Full-time Temporary
Justice and Community Safety —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Office
2d
Capital Works Manager
Turner & Townsend —Canberra ACT
- Full-time
- Engineering
- Microsoft Office
- Construction
Quick Apply
Account Administrative Assistant
JLL —Canberra ACT
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
ACT State Manager
Konica Minolta Business Solutions Australia —Barton ACT
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
Quick Apply
8d
Account Executive - Defence , Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- AWS
- Bachelor's degree
- No degree
15h
Senior Project Manager - Defence
Turner & Townsend —Canberra ACT
- Full-time
- Hybrid work
- Management
- Microsoft Office
- No degree
Quick Apply
Senior Solutions Consultant
Pegasystems —Canberra ACT
- AI
- Leadership
7d
Senior Finance Business Partner
Cushman & Wakefield —Canberra ACT
- Full-time
- Microsoft Excel
- Management
- ERP systems
Quick Apply
Night Manager
NOVOTEL —Canberra ACT
- Weekend availability
- Communication skills
- Office experience
Quick Apply
7d
Senior Customer Success Manager
Tanium —Canberra ACT
- Salesforce
- Education
- Bachelor's degree
Quick Apply
Practice Manager
Gleam Dentistry —Mawson ACT
- $53,086.37 - $90,000.00 a year
- Part-time
- EMR systems
- In-person
- Leadership
Quick Apply
8d
Account Administrative Assistant
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Account Executive, Federal Government (ACT)
DocuSign —Canberra ACT
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Account Manager - H&PS
Accenture —Canberra ACT
- Full-time
- Business development
- Analysis skills
- Communication skills
- On-the-job training
- Parental leave

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Senior Client Delivery Executive

Unisys -
Canberra ACT

Apply Now

Job Details

Qualifications

IT service management
Communication skills

Full Job Description

What success looks like in this role:

Client Delivery Executive – Government

Location: Canberra – Client Site

Role Summary

The Client Delivery Executive is responsible for the day‑to‑day delivery, governance, and financial performance of managed services for a government client, with a primary focus on Service Desk operations . Working closely with the Client Executive, delivery teams, and service line leadership, this role ensures services are delivered in line with contractual commitments, service levels, governance requirements, and financial targets.

The role combines operational leadership, account governance, and P&L discipline , with clear accountability for Service Desk performance, margin protection, and continuous improvement.

Key Responsibilities

Service Delivery Ownership
Manage day‑to‑day service delivery across the account, acting as the primary operational contact for the client and internal teams.
Service Desk Leadership & Oversight
Provide direct oversight of Service Desk performance, working closely with the Service Desk Lead to manage SLAs, incident and request trends, backlog health, workforce effectiveness, and customer satisfaction.
Account Governance & Controls
Support account‑level governance forums, ensuring service performance, risks, issues, and actions are tracked, reported, and managed in line with contractual and internal governance requirements.
Delivery & Service Line Coordination
Coordinate with delivery managers and service line leads to ensure services are executed consistently, responsibilities are clear, and delivery activities are not duplicated across teams or business units.
P&L & Cost Control
Support management of account financial performance, including cost control, margin protection, and visibility of key cost drivers—particularly within Service Desk operations. Identify and escalate risks to margin and support corrective actions.
Operational Performance Management
Monitor service metrics, risks, and issues, ensuring corrective actions are identified, tracked, and driven to closure.
Continuous Improvement
Identify and deliver service improvement initiatives, particularly within the Service Desk, to improve stability, efficiency, user experience, and cost effectiveness.
Client Communication & Reporting
Provide clear, regular operational updates to the client, including service performance reporting, issues, risks, and improvement actions.
Ad Hoc Demand & Workflow Management
Manage intake, prioritization, and scheduling of ad hoc requests and changes, ensuring delivery and financial impacts are understood and controlled.

You will be successful in this role if you have:

Security Clearance: NV2
Experience managing Service Desk or IT service delivery in a managed services or government environment
Strong understanding of ITSM processes, Service Desk operations, and service performance reporting
Experience supporting account governance and financial performance (cost, margin, and risk)
Ability to work effectively with service line leads and delivery teams in a matrix environment
Clear communication skills and a practical, outcomes‑focused mindset

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

senior account manager jobs in canberra, act

Senior Client Delivery Executive

Sr. Account Executive - Federal Government

Assurance - Audit - Manager - Canberra

Regional Administration Manager

Account Manager

Account Director - Government and Health Services Client

Senior Finance Officer | Full-time Temporary

Capital Works Manager

Account Administrative Assistant

ACT State Manager

Account Executive - Defence , Worldwide Public Sector

Senior Project Manager - Defence

Senior Solutions Consultant

Senior Finance Business Partner

Night Manager

Senior Customer Success Manager

Practice Manager

Account Administrative Assistant

Account Executive, Federal Government (ACT)

Client Account Manager - H&PS

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