In-Demand Learning and development analyst Jobs in Canberra, Act

Business Improvement Analyst - Fixed Term
Datacom —Canberra ACT
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Parental leave
- Employee discount
Quick Apply
Technology and Operations Centre Referrals
Accenture —Canberra ACT
- Full-time
- On-the-job training
- Parental leave
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Canberra ACT
- Full-time
- Management
- Computer Science
- Analysis skills
Multiple ICT Roles I Baseline Clearance or Above
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Azure
- Communication skills
- Employee assistance program
- Employee discount
Analyst | External Audit | Canberra
Deloitte —Canberra ACT
- Bachelor's degree
- Business
- Accounting
- Parental leave
Junior Integration Developer- AU Citizen with Security Clearance
Accenture —Canberra ACT
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
Associate - Digital Consulting
Beca —Canberra ACT
- Full-time
- Parental leave
Behaviour Support Practitioner
The Centre for Positive Behaviour Support —Deakin ACT
- $73,000 - $100,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Parental leave
Quick Apply
10d
Workday Integration Manager (AU Citizen for Security Clearance)
Accenture —Canberra ACT
- Full-time
- APIs
- Leadership
- Communication skills
- On-the-job training
Security Analyst
Northrop Grumman —Symonston ACT
- Parental leave
- Employee assistance program
Customer Success Engineer, Australia
ExtraHop —Canberra ACT
- Hybrid work
- CRM software
- Microsoft Excel
- Azure
- Tuition reimbursement
- Annual leave
4d
Finance Officer
Downer Group —Canberra ACT
- Communication skills
Google Data Engineer - GCP
NCS Australia —Canberra ACT
- Full-time
- Hybrid work
- Parental leave
Quick Apply
PKI Analyst / Developer (Jellyfish)
Accenture —Canberra ACT
- Full-time
- Scripting
- On-the-job training
- Parental leave
PAM Senior Developer (Delinea)
Accenture —Canberra ACT
- Full-time
- Management
- APIs
- On-the-job training
- Parental leave
SIEM Engineer- AU Citizen with Security Clearance
Accenture —Canberra ACT
- Full-time
- Leadership
- On-the-job training
- Parental leave
Workday Financials Procure to Pay Consultant (AU Citizen for Security Clearance)
Accenture —Canberra ACT
- Full-time
- CRM software
- ERP systems
- Finance
- On-the-job training
DevOps Engineer / Senior Analyst (AU Citizen with Security Clearance)
Accenture —Canberra ACT
- Full-time
- Azure
- DevOps
- Master's degree

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Technology and Operations Centre Referrals
Accenture —Canberra ACT
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learning and development analyst jobs near canberra, act

Business Improvement Analyst - Fixed Term

Datacom -
Canberra ACT

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Employee discount

Qualifications

ITIL Foundation
Six Sigma Certification
ITIL Certification
Engineering
Business analysis
Analysis skills
Bachelor's degree
ITIL
Business requirements
Business
Communication skills
Lean Six Sigma Certification
Business process improvement
Information Technology

Full Job Description

Please note, this is a 6-month fixed term role. Due to the nature of the role, you must be an Australian Citizen and eligible to achieve baseline clearance.

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

As a Business Analyst, you’ll play a key role in identifying, analysing, and delivering business and process improvement opportunities across operational and service environments. Working closely with stakeholders across business and technical teams, you will gather and document requirements, analyse data and processes, and support initiatives that improve service performance, customer outcomes, and operational efficiency.

You’ll contribute to a collaborative and fast-paced environment where continuous improvement, stakeholder engagement, and problem-solving are highly valued.

Our offices are based in Australia and New Zealand. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as a Business Analyst you will be focused on:

Engaging with stakeholders to understand current processes, challenges, and improvement opportunities
Gathering, analysing, and documenting business and functional requirements
Supporting business improvement and change initiatives across operational and service environments
Developing process maps, documentation, reports, and supporting artefacts
Analysing operational, service, financial, and customer data to identify trends and improvement opportunities
Supporting root cause analysis and recommending practical solutions to business issues
Assisting with KPI development and performance reporting
Supporting process optimisation and continuous improvement initiatives
Preparing reports, presentations, and stakeholder communications
Collaborating with delivery, operational, and customer teams to ensure business requirements are understood and met
Supporting business case development, cost-benefit analysis, and impact assessments
Monitoring and reporting on operational issues, risks, and improvement outcomes
Supporting a positive health and safety culture in line with Datacom policy

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

5+ years’ experience in a Business Analyst, Process Analyst, Service Analyst, or similar role
Demonstrated experience gathering, documenting, and validating business requirements
Strong analytical and problem-solving skills with the ability to interpret data and provide recommendations
Experience analysing and improving business processes and workflows
Strong stakeholder engagement and relationship management capability
Excellent written and verbal communication skills
Experience facilitating workshops, meetings, and business discussions
Ability to manage competing priorities across multiple initiatives
Understanding of service delivery methodologies, including ITIL and project delivery frameworks
Experience preparing reports, presentations, and structured business documentation
Bachelor’s degree in business, Information Technology, Engineering, Economics, or a related discipline

Nice to have:

Experience within managed services, IT services, or operational service delivery environments
Business Analysis certification such as CBAP, CCBA, or equivalent
ITIL Foundation certification
Experience supporting business transformation or continuous improvement initiatives
Lean, Six Sigma, or process improvement certification
Knowledge of change management principles and practices

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

Paid parental leave
24/7 Employee Assistance Programme (DataCare)
Ongoing learning, certifications, and career development opportunities
Access to industry-leading learning platforms and future skills training
Recognition programmes that celebrate great work
Great employee discounts and financial wellbeing benefits
Meaningful work that makes a real impact

Quick Apply

Refine Your Search

learning and development analyst jobs in canberra, act

Business Improvement Analyst - Fixed Term

Technology and Operations Centre Referrals

Graduate Analyst - Technology - 2027 Graduate Program

Multiple ICT Roles I Baseline Clearance or Above

Analyst | External Audit | Canberra

Junior Integration Developer- AU Citizen with Security Clearance

Associate - Digital Consulting

Behaviour Support Practitioner

Workday Integration Manager (AU Citizen for Security Clearance)

Security Analyst

Customer Success Engineer, Australia

Finance Officer

Google Data Engineer - GCP

PKI Analyst / Developer (Jellyfish)

PAM Senior Developer (Delinea)

SIEM Engineer- AU Citizen with Security Clearance

Workday Financials Procure to Pay Consultant (AU Citizen for Security Clearance)

DevOps Engineer / Senior Analyst (AU Citizen with Security Clearance)

More jobs to discover

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