About EVT: QT Canberra is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
Key Responsibilities
- Supervise and support the housekeeping team to ensure rooms and public areas are cleaned to the highest standards within allocated timeframes.
- Train and guide Room Attendants, Housepersons, and Public Area Cleaners to uphold service excellence.
- Conduct room inspections and manage reporting systems to ensure accuracy in room status updates.
- Liaise with reception to coordinate room changes, special requests, and guest needs.
- Ensure compliance with hotel policies, procedures, and WH&S guidelines.
- Maintain inventory and control of guest supplies and amenities.
- Promote a positive team culture, fostering high morale and a congenial work environment.
- Act as department lead in the absence of the Executive Housekeeper.
- Attend departmental meetings and contribute to ongoing communication and training initiatives
What You’ll Bring
- Proven experience in housekeeping supervision within a hotel or hospitality environment.
- Strong leadership and team management skills with the ability to motivate and train staff.
- Excellent attention to detail and commitment to maintaining high cleanliness standards.
- Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
- Effective communication and coordination skills, especially with front office and other departments.
- Proficient in managing schedules, room status reporting, and inventory control systems.
How You Work
- Daymaker ethos — no one’s too big for the small things.
- Inclusive leader — values diverse perspectives; builds belonging.
- Hands-on and non-hierarchical — leads from the front.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.
Apply Now
Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
