February 5, 2026
Bungree Aboriginal Association is an Aboriginal Community based organisation which provides a wide range of services to help Aboriginal and Torres Strait Islander people. As the largest Aboriginal not for profit organisation on the Central Coast, Bungree is a multi-service organisation delivering programs and services to the Central Coast, as well as parts of Newcastle and the Upper Hunter in New South Wales.
The Specialist Homelessness Services (SHS) is funded by Department of Communities and Justice (DCJ) and provides support to Aboriginal people with high and complex needs who are homeless, or at risk of homelessness. This includes people escaping domestic or family violence.
The Role:
Reporting to the SHS Team Leader, the case management role is a core program component and can be important to providing integrated and coordinated services tailored to provide practical, supportive and specialist intervention to individuals referred to the SHS Program. Case Management is undertaken in an ethical, collaborative, transparent, respectful, and culturally responsive manner and always prioritises the child and Participants safety, welfare, and wellbeing. Support provided by the program includes case management, advocacy, supported accommodation services and assisted referrals to other specialist support services to help Aboriginal people access and sustain stable housing.
Key responsibilities:
The case management role is aligned with Bungree policy and guidelines, the key responsibilities are:
- Manage and consistently update the client index management system (CIMS).
- Co-deliver support services through effective partnerships to tenants who need them in a timely, compassionate, and professional manner.
- Attend external meetings with support partner agencies to build strong relationships and networks.
- In collaboration with the Participant, review case plans regularly.
- Effectively case manage by mentoring, motivating, and enabling participant to develop personalised plans and to build on strengths, set objectives and achieve identified goals.
- Regularly conduct home visits with Participants, being perceptive to the environment and the person by ensuring general welfare and well-being with the capacity to recognise early indicators.
- Alignment with Bungree values of Respect, Trust, Leadership, Excellence.
The position will work closely with the Team Leader and the Specialist Homelessness Service team making decisions regarding the utilisation, management, and evaluation of resources in those areas for which the position is responsible.
About You:
You will have demonstrated experience and qualifications in delivering outcomes-based services that have consistently achieved performance targets. You will have the ability to provide supports to the participant to sustain their tenancy, work in partnership with the community, primary health care providers including General Practitioners (GPs), community health services and other local organisations to provide high quality, person-centred, equitable and accessible support for people in the program. Your high level of negotiation, communication, and inter-personal skills along with your compassion, patience and work ethic will contribute to the success of the requirements of this role.
Essential Requirements:
- Confirmation of Aboriginality (Aboriginal Designated position under section 14 of the NSW Anti-discrimination Act 1977).
- Certificate IV Community Services or equivalent with 3 years’ work experience working with high complex clients.
- Demonstrated experience in working with vulnerable and disadvantaged community members.
- An understanding of contributing factors impacting on homelessness pertaining to Aboriginal people, children, young people, and families.
- Vaccinations: Bungree is a mandatory vaccination workplace; you will have up to date FLU and COVID-19 vaccinations (if for medical reasons you cannot get the vaccinations, please provide evidence).
- National Police Check (willing to obtain).
- Working with Children’s Check.
- Valid Drivers License.
Desirable Criteria
- Knowledge of the Homelessness Sector and SHS program framework.
- Recent experience working with vulnerable and disadvantage community.
Working with us:
- Salary Packaging options, company car, laptop, phone.
- Great team environment and organisational support.
- Access to our Employee Assistance Program for work and non-work matters.
- Safe and inclusive culture.
- Professional development opportunities.
Apply Now:
We welcome applications from Aboriginal and Torres Strait Islander candidates and request that you provide a current copy of your resume and a cover letter telling us why you would like to work with Bungree Aboriginal Association, highlighting your suitability based on the role requirements and skills mentioned above.
We thank all applicants for your interest in our organisation and this role however please note that only short-listed candidates will be contacted for an interview.
