In-Demand Medical receptionist Jobs in Cairns Qld

Medical Receptionist
Cairns Health Collective —Cairns QLD
- $29 - $35 an hour
- Monday to Friday
- Customer service
- Organisational skills
- In-person
Quick Apply
Medical Receptionist - Cairns GP Superclinic - Casual
Nicholl Holdings Pty Ltd —Cairns QLD
- Temporary
- Customer service
- Administrative experience
- Front desk
- On-the-job training
Quick Apply
12d
Receptionist - 1300SMILES Smithfield
1300Smiles Dentists —Smithfield QLD
- Rotating roster
- Customer service
- Administrative experience
- Patient care
Quick Apply
14d
Dental Assistant / Receptionist - 1300SMILES Smithfield
1300Smiles Dentists —Smithfield QLD
- Rotating roster
- Customer service
- Organisational skills
- Communication skills
Quick Apply
13d

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Medical Receptionist - Cairns GP Superclinic - Casual
Nicholl Holdings Pty Ltd —Cairns QLD
While previous medical receptionist experience would be an advantage, candidates with a background in reception/administration, customer service or hospitality…
Quick Apply
12d

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Medical Receptionist

Cairns Health Collective
Cairns QLD

Quick Apply

Job Details

Casual
$29 - $35 an hour

Qualifications

Customer service
Medical scheduling
Medical billing
Organisational skills
Communication skills
Medical receptionist

Full Job Description

About Cairns Health Collective

Cairns Health Collective is a modern, privately billing general practice committed to providing high-quality, patient-centred healthcare. Our team of General Practitioners, Nurses, Allied Health Professionals and Administrative Staff work collaboratively to deliver exceptional care within a supportive and professional environment.

We are seeking an experienced Medical Receptionist to join our growing team. This role is ideal for someone who is organised, friendly, proactive and able to thrive in a busy medical practice.

Position Summary

The Medical Receptionist is the first point of contact for patients and plays a critical role in creating a positive patient experience. The successful applicant will be responsible for managing front desk operations, patient bookings, billing, administration and supporting the clinical team to ensure the smooth running of the practice.

Previous experience using Best Practice software is essential and applications without this experience will not be considered.

Key Responsibilities

Reception & Customer Service

Greet patients and visitors in a professional and welcoming manner.
Answer incoming telephone calls and respond to enquiries.
Manage patient appointments using Best Practice and HotDoc.
Assist patients with appointment scheduling, recalls and reminders.
Maintain patient confidentiality and privacy at all times.
Handle patient concerns professionally and escalate when required.

Administration

Register new patients and update patient demographic information.
Scan, upload and manage incoming clinical correspondence.
Process referrals, results and other medical documentation as directed.
Maintain accurate electronic patient records.
Perform daily administrative and clerical tasks.

Billing & Financial Duties

Process private billing, Medicare claims and EFTPOS transactions.
Reconcile daily banking and payment records.
Manage outstanding accounts and payment enquiries.
Ensure accurate billing procedures are followed.

Clinical Support

Assist clinicians with administrative requests.
Manage incoming referrals and specialist correspondence.
Support recall and reminder systems.
Assist with practice accreditation requirements and quality improvement activities.

Essential Selection Criteria

Minimum 12 months experience as a Medical Receptionist within General Practice.
Demonstrated experience using Best Practice Software.
Excellent verbal and written communication skills.
Strong customer service skills and a patient-focused approach.
High level of computer literacy.
Ability to multitask and prioritise competing demands.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Professional presentation and attitude.
Reliable and punctual.

Desirable Criteria

Experience using HotDoc.
Understanding of Medicare billing and MBS item numbers.
Knowledge of private billing processes.
Experience within a private general practice environment.
Understanding of AGPAL accreditation standards.

Personal Attributes

The successful applicant will demonstrate:

Professionalism and integrity.
Empathy and compassion.
Strong organisational skills.
Initiative and problem-solving ability.
Adaptability in a fast-paced environment.
A commitment to providing outstanding patient care.

Working Conditions

Casual position with flexible shifts available.
Monday to Friday roster.
Opportunity for additional hours as the practice grows.
Supportive team environment with ongoing training and development.

Why Join Cairns Health Collective?

Modern, privately billing practice.
Supportive and collaborative workplace culture.
Opportunity to work with a diverse team of healthcare professionals.
Ongoing professional development opportunities.
Be part of a growing and innovative healthcare organisation.

Pay: $29.00 – $35.00 per hour

Work Location: In person

Quick Apply

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medical receptionist jobs in cairns qld

Medical Receptionist

Medical Receptionist - Cairns GP Superclinic - Casual

Receptionist - 1300SMILES Smithfield

Dental Assistant / Receptionist - 1300SMILES Smithfield

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