Medical Receptionist - Casual - Cairns GP Superclinic
Receptionist required for busy General Practice in Cairns, casual rotational roster
Good availability for regular rotational rostering over 7 days
Customer Service skills required and empathetic nature
Morning, afternoon and evening shifts commitment
Join our busy 7 day General Practice in Medical Reception and Call Centre
While previous medical receptionist / call centre experience would be an advantage, candidates with a background in reception/administration, customer service or hospitality are encouraged to apply as on-the-job training will be provided for the right candidate.
Key Responsibilities:
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Answer incoming calls and manage emails on a busy switchboard.
- Book appointments and manage multiple diaries.
- Greet patients warmly and maintain a friendly environment.
- Ensure cleanliness and compliance with infection control protocols.
- Handle patient enquiries and rescheduling, including challenging situations.
- Assist healthcare professionals and perform administrative tasks.
Ideal Candidate:
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Exceptional customer service skills with a polite, empathetic manner.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
- Strong organisational and time management skills, with multitasking ability.
- Commitment to ongoing training and professional development.
- Excellent written and verbal communication skills with attention to detail.
- Willingness to learn, be directed and follow procedures
- Team player with intermediate computer skills.
- Valid driver’s licence for errands (automatic vehicle).
- Australian citizenship or permanent residency is essential.
Availability:
Approx. 4 to 5 shifts per week (25 to 35 hours).
Flexibility is required with shifts covering mornings, evenings, and rotational weekends during the clinic opening hours.
Current clinic hours: Mon-Fri 7am to 9pm; Sat-Sun 8am to 6pm, and open public holidays.
To apply, please submit your CV and cover letter.
Please note: Only shortlisted applicants will be contacted. Candidates must be a Permanent Resident or Australian Citizen, no sponsorship available. Also must have current Australian automatic driver's licence.
Please visit our company website for more information
