In-Demand Member services representative Jobs in Cairns, Qld

In-Store Travel Consultant - Cairns Based
Sailing Whitsundays —Cairns QLD
- Typing
- Communication skills
- Marketing
Sales Associate
Crocs —Cairns City QLD
- Night shift
- Microsoft Word
- Microsoft Excel
- English
4d
Retail Planogram Merchandiser - Smithfield - QLD
CROSSMARK Australia —Smithfield QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Intern Civil Engineer
Jacobs —Cairns QLD
- Hybrid work
- University
- Internship
- Communication skills
- Parental leave
Lifeguard
Surf Life Saving Queensland —Cairns QLD
- Temporary
- Experience working with children
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
5d
Clinical Support Representative - Upper Extremities
Zimmer Biomet —Cairns QLD
- Full-time
- Nursing
- Anatomy knowledge
- Sales
- Wellness program

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12d

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member services representative jobs near cairns, qld

In-Store Travel Consultant - Cairns Based

Sailing Whitsundays
Cairns QLD

Apply Now

Job Details

Qualifications

Typing
Communication skills
Marketing

Full Job Description

THE TRAVEL SHOP CAIRNS IS SEEKING AN IN-SHOP SALES CONSULTANT TO JOIN OUR TEAM IN FAR NORTH QUEENSLAND!

The Position

Travel sales consultant, based locally in Cairns.

The Travel Shop is looking for a friendly, enthusiastic individual to join our vibrant sales team in Cairns! Work in a dynamic retail environment, helping holidaymakers plan unforgettable trips by selling incredible tours and experiences across Australia. We’re looking for someone who thrives in a fast-paced, customer-focused role with excellent people skills.

You’ll be based solely in our Cairns store, assisting customers in person while also handling online sales and inquiries. We’re looking for a long-term team member who plans on staying in Cairns for the next couple of years. For the right candidate, future remote work opportunities are possible.

Your Responsibilities

As an in-store travel consultant, your responsibilities will include:

Providing exceptional customer service (both in-store and online)
Working in online chats
Selling tours and experiences for destinations in Cairns and the East Coast
Handling admin and data entry
Responding to emails and phone calls
Managing cash handling and store operations
Liaising with tour operators and representatives to book tours
Assisting with store opening and closing
Restocking and stickering brochures
General housekeeping duties to keep the shop running smoothly

To thrive in this role, you’ll need:

Flexibility and a positive, engaging personality
Strong communication skills and the ability to build rapport with customers
A good knowledge of local tours and destinations (especially along the East Coast)
Marketing skills are a plus
Strong typing skills and attention to detail
The ability to retain and build relationships with customers, particularly through online follow-ups
A love for travel!

As a travel consultant, you’ll work closely with customers, helping them build itineraries, sell experiences, and design their dream getaways in tropical paradise! You'll also focus on customer retention, following up with past clients to encourage repeat bookings and referrals.

We’re looking for vibrant, creative individuals who bring energy and enthusiasm to the team!

About The Travel Shop & Cairns Tours

The Travel Shop is an established, local travel agency operating in Cairns. With a passionate team of travel experts, we specialise in helping holidaymakers discover the best of Cairns, the Great Barrier Reef, and beyond through seamless, well-planned itineraries.

As a leading competitor in the Cairns tourism market, we book thousands of experiences, including reef tours, liveaboard dive trips, waterfall and rainforest adventures, bungy jumping, skydiving, and cultural experiences through Cairns Tours. We work with top operators such as Passions of Paradise, Down Under Cruise & Dive, Skydive Australia, and Uncle Brian’s Tours, just to name a few. The Travel Shop is also known for exclusive tour packages that combine must-do activities with accommodation and transport options.

We connect travellers to world-famous destinations such as the Great Barrier Reef, the Daintree Rainforest, Fitzroy and Green Islands, Atherton Tablelands, and Cape Tribulation. Most importantly, we’re passionate about delivering authentic, unforgettable experiences that showcase the beauty and adventure of Tropical North Queensland.

Apply Today!

To apply for this position with us, please complete our Google Form and submit it to be considered. All applications are treated with the strictest of confidence.

Check out other available positions at The Travel Shop.

Apply Now

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member services representative jobs in cairns, qld

In-Store Travel Consultant - Cairns Based

Sales Associate

Retail Planogram Merchandiser - Smithfield - QLD

Intern Civil Engineer

Lifeguard

Clinical Support Representative - Upper Extremities

More jobs to discover

I want to receive the latest job alert for member services representative in cairns, qld

Explore jobs in more locations

THE TRAVEL SHOP CAIRNS IS SEEKING AN IN-SHOP SALES CONSULTANT TO JOIN OUR TEAM IN FAR NORTH QUEENSLAND!

The Position

Your Responsibilities

About The Travel Shop & Cairns Tours

Apply Today!

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