In-Demand It business partner Jobs in Cairns, Qld

Manager, IT Operations
Crystalbrook Collection —Cairns QLD
- On call
- Hospitality
- Azure
- Management
9d
Software Engineer
Enabling Pathways —Cairns QLD
- $90,000 - $110,000 a year
- Full-time
- CPR Certification
- Databases
- SQL
- Employee assistance program
Office Manager
Hutchinson Builders —Cairns QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
5d
Construction Cadets & Project Administrators
Hutchinson Builders —Cairns QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
Travel Advisor - Edge Hill, QLD
Travel Associates —Edge Hill QLD
- $110,000 a year
- Full-time
- Employee discount
GRG - Packer/Loader
Grace Removals —Cairns QLD
- Overtime
- Warehouse
- Wellness program
- Opportunities for advancement
Expressions of Interest | Senior Auditors
BDO —Cairns QLD
- From $87,500 a year
- Full-time
- Bachelor's degree
- Computer skills
- Business
Production Officer
Holcim —Cairns QLD
- Full-time
- Management
- Leadership
- On-the-job training
Quick Apply
Rental Sales Agent
Europcar —Cairns QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Project Manager
Hutchinson Builders —Cairns QLD
- Full-time
- Organisational skills
- Construction experience
- Leadership
- Health insurance
- Employee assistance program
Casual Event Services Supervisor
Legends Global —Cairns QLD
- Weekend availability
- Management
- Opportunities for advancement
PT Role in Cairns - Leads Supplied, No Rent
Jamie Fitness —Cairns QLD
- $40.17 - $55.00 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
6d
Rental Service Agent
Europcar —Cairns QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Aircraft Maintenance Planner
Leidos —Cairns QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
4d
Personal Trainer Opportunity - Cairns City - Leads and No Rent
Jamie Fitness —Cairns City QLD
- $40.17 - $55.00 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d
RSO/VSA
Europcar —Cairns QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Part Time Customer Service & Sales Consultant CAIRNS
Telstra Business Technology Centre Perth South —Cairns QLD
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
PT Role in Earlville - Leads Supplied, No Rent
Jamie Fitness —Earlville QLD
- $40.17 - $55.00 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
2d
Team Leader - Inclusive Employment Australia
Bamara —Cairns QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
Quick Apply
11d
Cairns North Personal Trainer - Leads Provided, No Rent Model
Jamie Fitness —Cairns QLD
- $40.17 - $55.00 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d

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Manager, IT Operations

Crystalbrook Collection -
Cairns QLD

Apply Now

Job Details

9 days ago

Qualifications

Hospitality
System administration
Azure
Management
VMWare
Budgeting
Leadership
Intune

Full Job Description

Lead IT Operations across a national luxury hotel portfolio – Support our hotels and corporate teams while shaping reliable, high-performing technology experiences
Make an impact from Cairns or Sydney – Take a senior operational role with genuine influence across service delivery, infrastructure, major incidents and continuous improvement
Be part of our growth story – Play a key role in new hotel openings, major technology rollouts and the continued evolution of Crystalbrook Collection’s IT environment.

Technology in hotels is different.

When everything works beautifully, our guests may never notice it. When it does not, the impact can be immediate - across our teams, our restaurants and bars, our rooms and ultimately the guest experience.

We are looking for an experienced IT Operations Manager to help lead the technology environment supporting Crystalbrook Collection across Australia.

This is a senior, hands-on operational leadership role for someone who enjoys the balance of technology, people, problem solving and hospitality. You will work closely with our Director of IT Operations, providing day-to-day leadership across the function while helping ensure our hotels and corporate teams have secure, reliable and responsive technology behind them.

The opportunity

As IT Operations Manager, you will become a key leadership partner within our IT Operations function and the senior operational escalation point when things become complex.

You will oversee technology operations across our portfolio of hotels and corporate environments, supporting everything from Microsoft platforms, networks and infrastructure through to guest-facing hotel systems, vendors, cybersecurity controls and major technology rollouts.

Importantly, this is not a role hidden away from the business.

You will build relationships with hotel leaders, operations and corporate teams, translating technical complexity into clear solutions and helping our people understand what is happening, why it matters and what comes next.

You will also play an important role as Crystalbrook Collection continues to evolve, supporting new hotel openings, refurbishments, technology implementations and portfolio-wide initiatives.

What you will be doing:

Your days will be varied, but your focus will include:

Leading the day-to-day delivery of IT Operations across our hotels and corporate offices
Acting as the senior escalation point for complex incidents and business-critical technology issues
Leading and developing our IT Operations team, creating clear priorities, accountability and capability
Overseeing Microsoft 365, Entra ID, Intune, Autopilot, VMware, Hyper-V, networking, servers, storage, backups and end-user technology
Ensuring our property management, point-of-sale, payment, telephony, Wi-Fi and other hotel systems remain effectively supported
Coordinating technology requirements for new hotel openings, refurbishments and major system implementations
Strengthening service management, disaster recovery, documentation and operational readiness
Partnering with external technology vendors and managed service providers
Supporting cybersecurity controls, access governance, patching, vulnerability management and operational compliance
Using service data and operational insights to continually improve reliability, performance and the user experience
Supporting technology budgets, licensing, procurement and lifecycle planning
Deputising for the Director of IT Operations when required

About you:

You are technically credible, operationally calm and comfortable taking ownership.

You know how to work through a significant incident without creating additional noise. You can challenge constructively, make informed decisions and recognise when something needs to be escalated.

Just as importantly, you enjoy developing people and working with stakeholders who may not speak the language of technology.

You will ideally bring:

Proven leadership experience within IT Operations, infrastructure or systems administration
Strong knowledge of Microsoft 365, Entra ID / Azure AD, Intune, Autopilot, VMware / Hyper-V and networking fundamentals
Experience leading or mentoring technical teams, ideally within a multi-site environment
Experience working with managed service providers and technology vendors
Exposure to new openings, technology migrations, refurbishments or large-scale system rollouts
Strong stakeholder management and the ability to explain technical matters simply and commercially
Relevant IT, cybersecurity, networking, cloud or service-management qualifications or certifications

Experience within hotels, hospitality, retail or another complex multi-site operational business would be particularly valuable.

Why Crystalbrook Collection?

Crystalbrook Collection is one of Australia’s most distinctive independent hotel groups.

Our technology team operates across a diverse portfolio of hotels, restaurants, bars, spas and corporate environments - meaning the work is rarely repetitive and the connection between technology and the customer experience is very real.

You will join an organisation where collaboration matters, ideas are welcomed and technology has an important role to play in how we continue to evolve.

You will also have the opportunity to contribute to new hotel openings and significant technology initiatives as our portfolio grows.

This role includes travel to Crystalbrook Collection properties across Australia and participation in our IT on-call roster.

If you are looking for an IT Operations leadership role that gets you closer to the business, closer to the customer and involved in much more than keeping the lights on, we would love to hear from you.

Bring your technical expertise. Bring your leadership. And help us keep the technology behind extraordinary hospitality running beautifully.

Apply Now

Refine Your Search

it business partner jobs in cairns, qld

Manager, IT Operations

Software Engineer

Office Manager

Construction Cadets & Project Administrators

Travel Advisor - Edge Hill, QLD

GRG - Packer/Loader

Expressions of Interest | Senior Auditors

Production Officer

Rental Sales Agent

Project Manager

Casual Event Services Supervisor

PT Role in Cairns - Leads Supplied, No Rent

Rental Service Agent

Aircraft Maintenance Planner

Personal Trainer Opportunity - Cairns City - Leads and No Rent

RSO/VSA

Part Time Customer Service & Sales Consultant CAIRNS

PT Role in Earlville - Leads Supplied, No Rent

Team Leader - Inclusive Employment Australia

Cairns North Personal Trainer - Leads Provided, No Rent Model

I want to receive the latest job alert for it business partner in cairns, qld

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