About the role:
We’re currently looking for a friendly, well organised and patient focused Patient Administration Officer to join our dynamic team at St Vincent’s Private Hospital Northside.
Working on a permanent full-time basis (38 hours minimum per fortnight) at St Vincent's Private Hospital Northside (Chermside), you will ensue a seamless and efficient patient journey across all areas of Patient Administration, providing exceptional service to our patients, specialists and visitors. The role is a frontline position and will require you to have excellent communication skills and a strong attention to detail to deliver our commitment to outstanding patient care.
About the hospital:
At St Vincent’s Private Hospital Northside, we have over 1,000 dedicated and skilled staff who treat nearly 35,000 people a year, delivering safe and high-quality care to all our patients. Our hospital has 227 beds, 9 operating theatres, 2 cardiac catheter laboratories, a 17-bed Intensive Care Unit (ICU), Day Oncology Unit, Breast Health Centre, Endoscopy Unit, Cardiac Rehabilitation Unit and a 24-hour, private emergency centre provided by Brisbane Northside Emergency.
Things that work for you:
Retail and Travel Discounts; Blue light card a discounted service for frontline workers (available for over 350 brands inc. Big W, The Good Guys, Samsung), JB Hi-Fi corporate benefits, airport lounge membership discounts
Financial Wellbeing: Salary packaging options up to $15,990, novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum, competitive hourly rates and paid approved overtime
Health and Wellbeing: Employee Assistance Program for staff and their families, fitness passport, free uniforms & annual flu vaccination, ability to purchase annual leave, discounted hospital admissions at any St Vincent’s Private Hospital, discounted private health insurance through Bupa or Medibank
Join Australia’s largest not-for-profit provider of health and aged care services
Things that work for us:
Flexibility to integrate into a 24-hour, 7 day roster, day/evening/night shifts is essential
Flexible availability to be able to work on a full-time basis, supporting a good work-life balance
Flexibility to work at offsite locations at North Lakes and Chermside, if required, as well as the hospital site.
Excellent customer service skills with exceptional communication skills, both written and verbal
Reliability and adaptability to work across all areas of Patient Administration
Highly developed interpersonal, organisational and time management skills
Ability to prioritise workload and efficiently manage multiple tasks
High level of computer skills, including the Microsoft packages
Prior experience in a health care setting would be advantageous
Knowledge of WebPAS and the ability to use other patient management systems is desirable
Working knowledge and understanding of medical terminology
About Us:
St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs. With public and private hospitals, residential aged care, community and virtual care, and outreach programs for marginalised people, we are a microcosm of Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.
Mission and Values:
As both a provider of care and as an employer, St Vincent’s aspires to create an environment that is truly inclusive for all people, always. St Vincent’s is constantly striving for inclusivity and to create and cherish a diverse place of care and work.
Part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit Mission and Values - Reconciliation
Pre-Employment checks:
Employment is subject to the successful completion of all pre-employment checks. St Vincent's has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings and evidence will be required for proof of immunity.
Please email the Talent National team if you would like to know more [email protected]
16 August 2026 11:59pm
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
