In-Demand Senior it support Jobs in Burnside Vic

Senior IT Support Officer
Johns Lyng Group —Melbourne VIC
- Weekend availability
- Azure
- Free parking
1d
IT Support Analyst
Logonests IT —Melbourne VIC
- $76,000 a year
- Childcare
- In-person
- Employee discount
- Professional development assistance
Quick Apply
12d
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
Electric Vehicle Delivery Driver
Australia Post —Sunshine West VIC
- Full-time
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
ICT Technician - Term 4 start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Communication skills
1d
Administration Officer
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Senior Front End Developer
VicRoads —Melbourne VIC
- Up to $171,000 a year
- Full-time
- Remote
- APIs
- Communication skills
- Work from home
- Parental leave
8d
Business Support Officer
Department of Justice and Community Safety —Parkville VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
23h
Senior Project Officer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- PMP
- Bachelor's degree
- No degree
9d
Senior Information Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Analysis skills
- Leadership
18h
IT Risk and Governance Analyst
Asahi Beverages —Melbourne VIC
- Full-time
- AI
- Communication skills
Service Management Lead
Linfox —Essendon Fields VIC
- Full-time
- Management
- Administrative experience
- Parental leave
Network Engineer / Senior Network Engineer
Sparx Solutions —Docklands VIC
- Full-time
- Communication skills
Quick Apply
Manager, IT Infrastructure Technology
Victorian Government —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
- Hybrid work
- Communication skills
Administration and Information Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Office
1h
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer Science
- Administrative experience
- Bachelor's degree

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senior it support jobs near burnside vic

Senior IT Support Officer

Johns Lyng Group -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
1 day ago

Benefits

Free parking

Qualifications

Desktop support
Azure
Google Cloud Platform

Full Job Description

IT & Telecomms
Help Desk / Support
VIC - Melbourne
Permanent / Full Time

3/9/2026

Make an impact and take real ownership of your work
Work alongside experienced people who genuinely support each other
Enjoy variety, new challenges and plenty of problem-solving

What you'll be doing:
Support the Service Desk team as an escalation point to ensure a professional level of service in dealing with users and meet IT support SLAs. Support IT Team Lead with ticket triage to ensure tickets are being routed appropriately and given appropriate priority. Lead the team on IT service desk incident responses, coordinating with Infrastructure, Software and Data teams to provide resolutions to the wider Johns Lyng Group staff. This role is also expected to assist in the development and maintenance of ongoing IT Team automations, developing and improving our use of the Atlassian software suite, working alongside developers to provide automated support solutions.

The key responsibilities of the role include:

Maintain the IT Triage, BAU and Escalations ticket queues to ensure ticket performance metrics are maintained, assisting where necessary to ensure the team can function efficiently.
Review current processes to identify areas for improvement in the IT automations space, deliver proposals on improvements to the Technology Leadership team, and coordinate with relevant teams to realise these improvements.
Support the junior IT Team members during stand ups to resolve sticking points quickly.
Assist with training new starters to the team, promoting development of technical skills and ensure that the IT Team are appropriately skilled and have access to the relevant tools and information to resolve tickets and minimise business impact.

Who you are:

Minimum 3 years' experience as a Service Desk Support Officer
Ability to work after hours and weekend when required
Hands on experience in desktop support in a Windows / M365 / Azure based environment
Hands on experience in working within large, corporate networked environments.
Experience in training and mentoring junior IT team members
Good understanding of computing hardware and strong problem-solving skills with the ability to quickly and accurately troubleshoot technical issues
Experience with the Google Cloud Platform highly regarded.

Perks of the job:

A Competitive Salary
A development plan built around your goals and beyond
Work in a friendly and supportive environment
The opportunity to join an organisation with an exciting future
Stability and job security with an established and respected organisation
An opportunity to have an impact across the entire business
A positive and rewarding team culture
Career progression where great work is recognised and rewarded.
Discounts on technology, cars, fashion, and leisure
No city travel and free parking nearby

Please note you will be required to complete a police check as part of the recruitment process

Agency Notice: The Johns Lyng Group do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to hiring managers, or any other company employees. JLG are not responsible for any fees related to unsolicited resumes

Apply Now

Refine Your Search

senior it support jobs in burnside vic

Senior IT Support Officer

IT Support Analyst

Senior IT Support Engineer

Electric Vehicle Delivery Driver

Senior IT Cluster Specialist

Network Support Level 1

ICT Technician - Term 4 start

Administration Officer

Level 1 Windows Network Support

Senior Front End Developer

Business Support Officer

Senior Project Officer

Senior Information Officer

IT Risk and Governance Analyst

Service Management Lead

Network Engineer / Senior Network Engineer

Manager, IT Infrastructure Technology

Administration and Information Officer

Site Support Senior Technician

Senior Digital Support Engineer

I want to receive the latest job alert for senior it support in burnside vic

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