In-Demand Casual work cash in hand Jobs in Burleigh Heads, Qld

Customer Service Team Member
MX Store —Burleigh Heads QLD
- $33.19 an hour
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
CASUAL BARTENDERS AND WAITSTAFF
Mimi Nicky Kitchen PTY LTD Trading as Joy & Joy —Gold Coast QLD
- Up to $42.84 an hour
- Weekend availability
- Serving
- Hospitality
- Customer service
Quick Apply
5d
Barista/Front of House
Soul Origin Robina —Robina QLD
- $35 - $80 an hour
- Part-time
- Serving
- Cleaning
- In-person
- Free food
Quick Apply
Casual Staff - Sales
Hero Sushi —Broadbeach Waters QLD
- Up to $31.29 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
Quick Apply
20h
Gaming Attendant - Broadbeach Tavern
Endeavour Group —Broadbeach QLD
- Weekend availability
10d
Director of Product Management - Business Suite, APAC
Veracross —Miami QLD
- Full-time
- Remote
- ERP systems
- Finance
- Bachelor's degree
- Annual leave
- Work from home
Quick Apply

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Customer Service Team Member

MX Store
Burleigh Heads QLD

Apply Now

Job Details

Casual
$33.19 an hour

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Salesforce
Japanese
Computer skills
Leadership
Communication skills

Full Job Description

Why MXstore?

We are a unique team of passionate, fast-paced people who dig what we do and constantly push the boundaries in our market. We love e-commerce and truly care about our customers.

We are looking for an enthusiastic , positive and proactive customer-focused team member to add value to our team and deliver service beyond expectations to our customers. As a primary point of contact for our customers, you would be a part of our solution-focused team and help make each customer's journey a fulfilling and successful one.

The role will consist of pre and post-sale management of online, phone and in-store orders. We are looking for someone to become intimately familiar with our customer management platform, who takes pride in their work and is as eager as we are to grow and succeed in line with our core values:

Be a good human -
No explanation required!
Foot forward first - Take the initiative and get things done.
Kaizen - It’s Japanese for ‘Continuous Improvement’.
Embrace growth and change - Be ready to move fast and break things in order to grow.
Communicate with equality and empathy - Listen and communicate with respect!

You can probably tell from our core values that we have a unique approach to how we work and are not your typical corporate thinkers, so you’ll need to be adaptable, collaborative and willing to challenge the status quo!

You will:

Be part of a constantly expanding, energetic and highly motivating team
Be organised, hands-on and process-driven to meet company goals
Provide honest customer feedback to the team
Independently handle customer enquiries via phone, email, live chat or in-store
Proactively learn new procedures, expand product knowledge and provide constructive feedback to the team
Ensure order accuracy is maintained and completed for customer orders, returns, refunds, shipping and any particulars in between
Maintain accurate records of all sales, including cash payments, and sales across multiple platforms
Manage information for a wide range of inventory, orders, and ensure accurate information for ranges is available for customers and team members

Essential attributes and skills:

Experience in customer service
Possess a strong willingness to learn
Proactive and shows Initiative consistently
Excellent written and verbal communication skills, and effective interpersonal skills
Excellent follow-up and documentation skills
Ability to effectively work within a team environment and communicate with the team to contribute to the successful operation of the business
Sound computer skills including proficiency in using Microsoft Word, Excel and Outlook
Works well under pressure and on timely tasks

The following attributes, skills and experience will be highly advantageous:

Passion for motorcycles and a strong understanding (or willingness to learn) of motorcycle components and terminology
Experience using Salesforce CRM
Excellent communication skills with the ability to convey technical information clearly and concisely
Strong problem-solving skills to assess customer needs and offer appropriate solutions
Ability to work in a fast-paced environment and handle multiple customer enquiries
Detail-oriented and organised approach to maintaining workflow and customer interactions
Previous customer service experience is desirable

Hours: Casual (rotating roster, including weekends) with opportunity for permanent positions.

Award rate: We pay award rates under the General Retail Industry Award, with the opportunity to earn higher rates for specialist/leadership responsibilities.

Please note that Junior rates apply to applicants under 21 years old

Apply Now

Refine Your Search

casual work cash in hand jobs in burleigh heads, qld

Customer Service Team Member

CASUAL BARTENDERS AND WAITSTAFF

Barista/Front of House

Casual Staff - Sales

Gaming Attendant - Broadbeach Tavern

Director of Product Management - Business Suite, APAC

Other jobs to consider

I want to receive the latest job alert for casual work cash in hand in burleigh heads, qld

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