NDIS Support Coordinator - Bunbury, Southwest WA Hera Support View all jobs Bunbury, Bunbury & South West WA Aged & Disability Support (Community Services & Development) Full time Sign in and add your salary to see matches Posted 30d+ ago About Hera Support
Hera Support is a dedicated NDIS Support Coordination provider founded by individuals with diverse backgrounds and lived experience of disability and the NDIS. This unique perspective drives our commitment to delivering meaningful, person-centred support that empowers individuals to navigate the NDIS with confidence.
At Hera Support, our work is guided by our core values of Innovation, Dignity, and Integrity, and we are committed to helping participants achieve their goals and live fulfilling lives.
About the Role
As a NDIS Support Coordinator, you will play a key role in supporting participants to understand, implement, and maximise their NDIS plans. You will work collaboratively with participants, families, and service providers to ensure coordinated, high-quality care.
Key Responsibilities:
- Coordinate and implement NDIS plans and budgets, ensuring timely access to supports and services
- Work closely with participants and their families/guardians to understand individual needs and goals
- Advocate on behalf of participants and support informed decision-making
- Manage and resolve complex situations with a proactive, solution-focused approach
- Build and maintain strong relationships with stakeholders, including service providers and community partners
- Communicate effectively across all levels, including negotiation and conflict resolution
- Prepare high-quality reports and documentation in a timely manner
- Adapt communication styles to meet individual participant needs
- Promote choice and control, empowering participants in their care
- Ensure compliance with NDIS legislation, policies, and best practice standards
About You
We are looking for someone who is driven to make a difference and thrives in a dynamic, client-focused environment.
You will bring:
- Minimum 1 year full-time (or equivalent) experience in a Support Coordination role. Candidates with NDIS, LAC, or service coordination experience are also encouraged to apply
- Strong problem-solving skills with the ability to manage complex cases
- Excellent communication, negotiation, and interpersonal skills
- A flexible, adaptable approach to working with diverse individuals
- Strong organisational and time management skills
- A proactive, solution-focused mindset
- High level of professionalism, confidentiality, and respect
- Ability to work independently and take initiative
- Relevant qualification in Disability, Social Work, or Allied Health (desirable, not essential)
What We Offer
- Competitive salary
- Supportive, passionate, and collaborative team environment
- Flexible and autonomous working conditions
- A values-driven and purpose-led workplace
- Opportunities for career growth as we expand across WA
- A strong focus on client-centred outcomes
How to Apply
If you’re ready to be part of a growing, forward-thinking organisation and make a real difference, we’d love to hear from you.
Apply with your Resume and Cover Letter, outlining how your experience aligns with the key requirements of the role.
Work Location: In person
