At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Care to join the team?
We’re seeking a professional, compassionate, and highly organised Medical Receptionist to support our Lake Macquarie Oncology clinic on a part‑time basis (3 days per week).
This is an excellent opportunity to join a purpose‑driven team delivering high‑quality cancer care, including radiation therapy, in Gateshead, Lake Macquarie, with the opportunity to also support our Maitland practice.
About the Role
You’ll be the welcoming face of our clinic, providing outstanding service to patients and supporting our clinical and allied health teams. In this fast‑paced environment, you’ll play a key role in ensuring smooth daily operations and an exceptional patient experience.
More specifically you’ll:
Prepare the clinic for daily operations and greet patients with professionalism and empathy
Manage appointment bookings, confirmations, diaries, and all related administrative processes
Receive and coordinate patient referrals, ensuring timely follow‑up and action
Use clinic systems efficiently to manage bookings and patient information
Provide clear information about services and support patients through their care journey
Prepare quotations and process payments for services
Maintain accurate and confidential patient records
Represent the organisation positively and contribute to strong community relationships
We’re looking for someone with:
Administration experience in a busy, customer‑focused environment (healthcare experience ideal)
Experience working directly with patients, clinicians, and/or medical professionals
Knowledge of Medicare and private health insurance billing processes (or similar)
Experience using electronic medical record systems
Strong organisational skills and the ability to manage competing priorities
Excellent attention to detail and accuracy
High-level communication skills and a calm, resilient approach under pressure
Strong computer literacy and willingness to learn new systems
A genuine commitment to exceptional patient care and customer service
Benefits of joining our team:
Career growth opportunities locally and globally
My Fitness Passport access
Discounts on Qantas Club, Bupa, and selected gym memberships
12 weeks paid parental leave
Supportive, family‑friendly work hours
Ability to purchase additional annual leave
Free and confidential employee support for you and your family—including financial, nutritional, wellbeing and legal guidance
Complimentary access to thousands of LinkedIn Learning courses
A vibrant clinic culture with charity events, lunches and a strong team spirit
The chance to work with one of Australia’s most innovative healthcare providers
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
GenesisCare is an Equal Opportunity Employer.
