In-Demand Social media specialist Jobs in Broadbeach, Qld

Customer Experience & Social Media Specialist
Green Life Clinics —Gold Coast QLD
- Full-time
- Writing skills
- Office
- Marketing
Quick Apply
Marketing Specialist
AURA CAREER AND EDUCATION GROUP PTY LTD —Southport QLD
- $82,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Marketing Lead – Performance & Strategy
Green Life Clinics —Gold Coast QLD
- Full-time
- Clinic
- Leadership
- Marketing
Quick Apply

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Customer Experience & Social Media Specialist

Green Life Clinics
Gold Coast QLD

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Writing skills
Content creation
Digital marketing
Content management
Marketing

Full Job Description

Customer Experience & Social Media Specialist

Full‑time | Gold Coast HQ | Reports to Marketing Lead

Green Life Clinics is expanding nationally, with new clinics launching across Queensland and Melbourne. We’re building a modern, commercially‑driven marketing function — and this role plays a key part in shaping the customer experience and brand presence across all channels.

This is an office‑based, hands‑on execution role, ideal for someone early in their marketing career who loves creating content, engaging with customers, and managing social platforms day‑to‑day. You’ll work closely with the Marketing Lead, clinic teams, and external partners to deliver a consistent, high‑quality experience from first click to in‑clinic visit.

What you’ll own

Social media content creation across Meta, TikTok, and Instagram
Community management — responding to comments, messages, and customer enquiries
Customer experience monitoring across reviews, feedback channels, and social platforms
Brand consistency across all digital touchpoints and clinic communications
Local area marketing support for clinic teams and new site launches
Content planning & scheduling aligned with campaigns and performance goals
Basic reporting on engagement, sentiment, and customer insights
Supporting the Marketing Lead with campaign execution and creative production

What success looks like

High‑quality, on‑brand content published consistently
Fast, professional responses to customer enquiries and comments
Strong community engagement and positive sentiment across platforms
Clear visibility of customer feedback and actionable insights
Smooth coordination with clinic teams and the Marketing Lead
A social presence that drives trust, engagement, and bookings

Who this role suits

You’ll thrive here if you are:

A natural communicator with strong writing and people skills
Confident creating content and managing social channels
Customer‑obsessed with a high attention to detail
Calm, professional, and emotionally intelligent in customer interactions
Organised, proactive, and comfortable working in a fast‑moving environment
Excited to support a growing national brand and work closely with a high‑performing Marketing Lead

Why join us

Fast‑growing national healthcare group
Real ownership and variety in your day‑to‑day
Supportive leadership and a modern marketing function
Opportunity to grow your skills in content, CX, and digital marketing

Everyone brings something unique to the table and that's what makes our team stronger. Different backgrounds, experiences, and perspectives help us deliver more thoughtful, inclusive healthcare. If you're passionate about making a difference but don't tick every box, we still encourage you to reach out. We'd love to hear from you.

Company Overview

Green Life is an Australian-owned and operated alternative medicine clinic and dispensary group changing alternative healthcare. We’ve developed a healthcare service model that streamlines patient access to these therapies. Our clinics & dispensary offers telehealth and in-store consultations.

Quick Apply

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social media specialist jobs in broadbeach, qld

Customer Experience & Social Media Specialist

Marketing Specialist

Marketing Lead – Performance & Strategy

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