In-Demand Senior technical support officer Jobs in Brisbane South West Qld

Senior Technical Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Health insurance
- Work from home
Senior Technical Officer
Urban Utilities —Darra QLD
- Full-time
- Laboratory
- Laboratory experience
- Free parking
- Health insurance
8h
Senior Research Scientist
Earthodic Pty Ltd —Geebung QLD
- $95,000 - $115,000 a year
- Full-time
- Laboratory
- Doctoral degree
- Laboratory experience
- Gym membership
Quick Apply
3d
Workplace Technology Officer
National Heavy Vehicle Regulator —Brisbane QLD
- $105,118.39 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Management
- Health insurance
- Annual leave
3d
Senior Infrastructure Officer
Queensland Government —Brisbane QLD
3d
Technology Support Officer
Griffith University —South Brisbane QLD
- $82,415 - $92,456 a year
- Full-time
- Master's degree
- University
- Education
- Parental leave
Quick Apply
10h
Principal Quality Officer
Queensland Government —Brisbane QLD
- Temporary
14d
Director, Inspections
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
4h
Senior Claims Consultant
TAL —Brisbane QLD
- Full-time
- Microsoft Excel
- Time management
Quick Apply
10d
WHS Officer
Zeder Corporation —Archerfield QLD
- Full-time
- Manufacturing
- AI
- Employee discount
Quick Apply
Business Manager Support Officer (BMSO)
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
10d
Senior Procurement Officer
Ausenco —Brisbane QLD
- Full-time
- Work from home
- Parental leave
8d
Principal Statistician/Analyst
Queensland Government —Brisbane QLD
16h
Senior HR Business Partner - Curragh North
Thiess —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
Senior Spatial Science Officer
Queensland Government —Brisbane QLD
- Leadership
- Communication skills
14d
Manager Claims
Queensland Government —Brisbane QLD
16h
Data Security & Governance Officer
Minor Hotels —Brisbane QLD
- Full-time
- Analysis skills
- No degree
- Leadership
- Health insurance
- Parental leave
Quick Apply
Senior Guidance Officer - Metro South Region - Mt Gravatt Office
Queensland Government —Brisbane QLD
- Temporary
- Management
- Leadership
2d
Senior Manager Performance and Reward
QIC Limited —Brisbane QLD
- Full-time
- Analysis skills
- Financial services
7d
Senior Manager, Organisational Development
QIC Limited —Brisbane QLD
- Full-time
- Management
- Financial services
7d

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Senior Technical Support Officer

Anglicare Southern Queensland -
Fortitude Valley QLD

Apply Now

Job Details

Full-time

Benefits

Health insurance
Work from home
Employee assistance program
Salary packaging
Insurance services

Qualifications

Driver Licence
VMWare
Citrix

Full Job Description

About us

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you’re needed. Belong right here.

The Role

We are currently seeking to hire a Senior Technical Support Officer to join our ICT team based in Fortitude Valley. The purpose of the Senior Technical Support Officer is provide help-desk IT support to all organisational business units, and act as the second point of call for user issues with a focus on IT end user devices, networking, printer and Citrix support. The role is also responsible for logging, documenting, and tracking IT issues, and complying with organisational policies and procedures.

Your role in supporting Anglicare will include:

Provide technical support and advice; respond to queries as logged through the Helpdesk
Manage work projects through to completion, including monitoring progress and adjusting plans
Provide onsite and remote assistance in resolving helpdesk calls, and escalate critical and unresolved issues when required, in a timely and professional manner
Act as escalation point for Analysts, Service Desk and provide support as required
Develop methods, procedures, and documentation of operational practices, monitor and develop improvements where issues arise
Install software & utilities on client devices and servers. Provide hardware and peripheral installation as required.
Process User Request Forms as per procedures and guidelines
Analyse and report on trouble trends, suggest remedies and prepare relevant documentation
Become familiar with ICT environment, policies, and processes and comply with requirements
Participate in ad-hoc ICT activities and projects.

What you will bring to the role

Current National Police Check
Current Queensland Driver Licence
Significant experience in assisting end users with various ICT issues, preferably within a large organisation with strong customer facing skills (3-5 years’ experience)
Knowledge of effective practices associated with ICT service level, business improvement, and change management
Ability to communicate both technical and non-technical information at all levels
Qualifications in Information Technology or similar (desired)
Relevant vendor certification - ITIL, Cisco, Microsoft, Citrix, VMWare or similar (desired).

Why you’ll love working with Anglicare Southern Queensland

Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row
Know your role is making a real difference supporting Queenslanders in need.
Value-driven organisation rooted in Love, Care, Hope & Humility.
Flexible Working Environment and work from home possibilities.
Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
Novated Lease – pay for your car and running costs with pre-tax dollars!
Corporate Health Insurance Discounts with Bupa and Medibank.
Benefits App – discounts and cash back at retailers (Woollies, Big W, Myer & much more!).
Referral App – $1 for each time you share job and up to $300 for a successful referral.
\Wellbeing App – Mental, Physical and Financial wellbeing support.
A culture of recognition with our Annual People Awards.
24/7 Employee Assistance Program & Pastoral Care Support.

What’s next?

Click apply and send us your current resume.

For further information please contact
Daniel Walsh - Corporate Recruitment Advisor

Email: [email protected]

Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.

Apply Now

Refine Your Search

senior technical support officer jobs in brisbane south west qld

Senior Technical Support Officer

Senior Technical Officer

Senior Research Scientist

Workplace Technology Officer

Senior Infrastructure Officer

Technology Support Officer

Principal Quality Officer

Director, Inspections

Senior Claims Consultant

WHS Officer

Business Manager Support Officer (BMSO)

Senior Procurement Officer

Principal Statistician/Analyst

Senior HR Business Partner - Curragh North

Senior Spatial Science Officer

Manager Claims

Data Security & Governance Officer

Senior Guidance Officer - Metro South Region - Mt Gravatt Office

Senior Manager Performance and Reward

Senior Manager, Organisational Development

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