About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the Business Manager Support Officer, you will contribute to the positioning of TAFE Queensland SkillsTech as the lead provider of trade and technical training by:
providing effective, efficient and confidential executive and administrative support to the Business Manager;
providing financial and office management services to support educational delivery; and
working collaboratively with the local and broader Educational Delivery Support teams, providing additional support in accordance with operational needs.
This position reports to the Business Manager.
Details
TAFE Queensland SkillsTech is recruiting for the following opportunities:
Temporary, Full-time opportunity, to 9 October 2026 unless otherwise determined;
Temporary, Full-time opportunity, to 28 August 2026 unless otherwise determined; and
To create a suitability pool of candidates for future opportunities.
The position will be based primarily at Acacia Ridge however you may be required to perform work at other TAFE Queensland campuses.
Any future opportunity location may vary.
Key Responsibilities
Contribute to the success of the organisation through promoting and modelling SkillsTech's core values and Agreed Behaviours and the established TAFE Queensland values of Working Together, Focussing on our Customer, Taking Responsibility, Showing Initiative, and Safety First.
Provide confidential and effective executive support to the Business Manager, including but not limited to:
calendar/diary and email mailbox management;
coordination of meetings with internal and external stakeholders, including arranging room and video-conference bookings, if required, and the preparation of appropriate documentation relevant to the meeting;
recording of telephone messages, ensuring accuracy and adequacy of information;
coordinating vehicle bookings;
assisting with the coordination of interviews for potential employment candidates; and
assisting with other relevant tasks and ad-hoc projects, as required (e.g. preparation for annual Teacher Orientation week etc.).
Assist the Business Manager, educational delivery teams and the Educational Planning unit in the completion of educational planning activities, including the population of planning documents, preparation and maintenance of electronic training and assessment strategy (eTAS) documentation and educator profile updates.
Work collaboratively with other Region business units, particularly the Educational Planning, Client Services and Executive Services teams, in order to ensure:
clear and concise communications regarding new, amended or cancelled educational delivery;
the completion of associated documentation within required timeframes; and
consistent and 'best practice' approach with respect to executive support practices and protocols.
Assist the Business Manager with the administration of tasks associated with human resources activities, including:
populate and upload completed Performance Planning and Development documentation to the relevant TAFE Queensland educator profile management system and maintain the accuracy and currency of the local tracker associated with this task;
coordinate the completion, and collation, of Educator Overtime Agreement forms (bi-annually) and Non Attendance Time planners (annually), ensuring adherence to relevant industrial provisions and specified timeframes; and
the completion and reconciliation of educator overtime claims, ensuring accuracy and submission within relevant payroll cut off timelines.
Coordinate procurement and purchasing activities, including the ordering of stationery, personal protective equipment (PPE) and catering supplies; negotiating effectively with suppliers; monitoring the status of pending material orders and initiating follow-up where required, and maintaining appropriate records (e.g. invoices) to assist the Business Manager with the reconciliation of corporate card transactions.
Provide effective administrative services to support the daily operations of the educational delivery team/s, including:
preparation of routine correspondence, including briefing notes for travel, distance delivery and educator professional development activities;
monitoring of Recognition of Prior Learning (RPL) activities, including the maintenance of accurate records to facilitate tracking of allocation and completion;
coordination of team meetings including agendas, minute taking and distribution of information;
logging of maintenance requests for general building issues;
maintaining effective record management, tracking and filing systems;
receiving and directing communications, correspondence and enquiries; and
undertaking general administrative and office management functions as required.
Provide additional support and assistance to the local Educational Delivery Support (EDS) team, and the broader EDS business unit, based on operational requirements and ensuring that all required paperwork relevant to the EDS function is actioned by the Business Manager in a timely manner.
Utilise computerised software and systems to support Educational Delivery functions including the Microsoft Office Suite, student management system and other relevant computer based systems and databases.
Proactively participate in local Performance Planning and Development (PPD) processes, seeking opportunities for self-development and contributing to the development of the team.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
Demonstrated ability to provide high level, confidential and effective executive and administrative support services.
Ability to communicate effectively, including developing rapport and maintaining positive and collaborative working partnerships with a range of internal and external stakeholders.
Proficiency in the use of a range of computerised systems and applications relevant to the operations of the Region, including the ability to prepare routine correspondence and reports and enter, track, retrieve and utilise data to support Educational Delivery functions.
Demonstrated problem solving skills and the ability to effectively prioritise work, respond to changing circumstances, meet agreed timeframes and deliver quality outcomes.
Proven ability to work both autonomously and effectively contribute to a high performing team, identifying opportunities for business improvement and proactively seeking and facilitating opportunities for self-development.
How to apply
If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
A detailed resume;
A cover letter that outlines your known skills, abilities, knowledge and experience in response to the 'How you will be assessed' criteria above (maximum of 2 pages in total); and
The contact details for two referees (one of whom is your current supervisor)
Closing date: 5:00pm, Tuesday 23 June 2026.
Job Reference Number: TQ2026-518
For further information, please contact:
Shayli Wilks, Acting Senior Business Development Officer
(07) 3244 0024 or [email protected]<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
