In-Demand Tier 1 support specialist Jobs in Brisbane Qld

Tier 1 Support Specialist
Reapit ANZ —Milton QLD
Quick Apply
10d
IT Support Specialist
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
2d
Strategic Sourcing Specialist
Downer Group —Brisbane Airport QLD
- Full-time
- Hybrid work
- Construction experience
3d
AECOM Water Resources Opportunities - ANZ
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
10d
HSE Advisor
Fulton Hogan —Fortitude Valley QLD
- Full-time
- Management
- First Aid Certification
- Construction experience
- Health insurance
- Parental leave
Site Engineer
Built Holdings —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
HSE Advisor
PHE —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
Technical Director – Wastewater Treatment
AECOM —Fortitude Valley QLD
- Full-time
- Hybrid work
- Analysis skills
- Leadership
1d
Business Banker - Ipswich
Commonwealth Bank —Brisbane QLD
- Full-time
Senior Procurement Advisor
Downer Group —Milton QLD
- Full-time
- Management
- Construction experience
- Negotiation
Senior Study Manager
CIMIC Group —Brisbane QLD
- Full-time
- Management
- Engineering
- Bachelor's degree
Account Executive - Construction Risk Management
Marsh —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Negotiation
1d
Account Manager - Corporate
WTW —Brisbane QLD
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Leadership
1d
National Account Manager
Coxons Group Australia —Brisbane QLD
- Full-time
- Maintenance
- Negotiation
3d
Environmental Scientist - Contaminated Land, Brisbane
Tetra Tech —Brisbane QLD
- Employee stock purchase plan
- Parental leave
2027 Graduate Environmental Engineer / Scientist
AECOM —Fortitude Valley QLD
- Full-time
- Hybrid work
- Bachelor's degree
2d
Major Account Manager
Onsite Rental Group PTY Ltd —Forest Lake QLD
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance program
Quick Apply
2d
Project Engineer
FYFE —Brisbane QLD
- Engineering
- Bachelor's degree
- Communication skills
- Employee discount
11d
Network Engineer
MarchNet —Brendale QLD
- Urgently hiring
- PMP
- Outdoor work
Principal Structural Engineer - Advanced Analysis Specialist
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Scripting
- APIs

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tier 1 support specialist jobs near brisbane qld

Tier 1 Support Specialist

Reapit ANZ
Milton QLD

Quick Apply

Job Details

10 days ago

Qualifications

Technical support

Full Job Description

Reapit – Who are we?

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

What you’ll be doing

Reporting to the Console Support Manager you’ll be involved in

Delivering service excellence and support to end-users utilizing multiple support channels
Effectively managing tickets to ensure the optimum outcome for the client.
Ensuring client wait times are kept to set standards
Demonstrating product knowledge to educate our clients on platform use
Reallocation of tickets where applicable, liaising with internal departments i.e. CSM, Finance, Training, Implementations & Sales.
Handling support tickets from high-value/high-influence clients
Maintaining up-to-date ticket information within our CRM platfo
Delivering technical information to a non-technical audience (internal and external parties).

Who we're looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

Experience in achieving KPIs
Ability to learn new software applications
Experience in a Technical Support role
Experience working in a team environment
Knowledge/experience within the property industry
Contact centre experience

What your impact and success looks like

We expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

Completion of training
Fundamental understanding of our platform
Understanding and usage of our internal systems
Assisting our clients over multiple contact channels

Within 3 months:

Intermediate understanding of our platform
Consistent achievement of set KPIs
Intermediate understanding of internal systems and processes

Within 6 months:

Advanced understanding of our platform
Full autonomy in role
Advanced understanding of internal systems and processes

We operate a Flexible Working Policy and we would like for you to work from our Brisbane office, 2 days a week.

Don't tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

“We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.”

Quick Apply

Refine Your Search

tier 1 support specialist jobs in brisbane qld

Tier 1 Support Specialist

IT Support Specialist

Strategic Sourcing Specialist

AECOM Water Resources Opportunities - ANZ

HSE Advisor

Site Engineer

HSE Advisor

Technical Director – Wastewater Treatment

Business Banker - Ipswich

Senior Procurement Advisor

Senior Study Manager

Account Executive - Construction Risk Management

Account Manager - Corporate

National Account Manager

Environmental Scientist - Contaminated Land, Brisbane

2027 Graduate Environmental Engineer / Scientist

Major Account Manager

Project Engineer

Network Engineer

Principal Structural Engineer - Advanced Analysis Specialist

I want to receive the latest job alert for tier 1 support specialist in brisbane qld

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