In-Demand Patient support officer Jobs in Brisbane Qld

Patient Liason Support Officer
Queensland Government —Brisbane QLD
2d
Patient Support Officer
Queensland Government —Brisbane QLD
9d
Patient Services Officer
GenesisCare —Chermside QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
Patient Administration Officer
St Vincent's Health Australia —Brisbane QLD
- Overtime
- Administrative experience
- Data entry
- Computer skills
- Employee assistance program
- Employee discount
Administration officer - Emergency Department
Queensland Government —Brisbane QLD
- Contract
- Clinic
- Organisational skills
10d
Theatre Support Officer
Queensland Government —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
10d
Patient Support Officer - EOI
Queensland Government —Brisbane QLD
- Wellness program
Junior House Officer or Senior House Officer
Queensland Government —Brisbane QLD
- Temporary
- Clinic
- Discharge planning
3d
Operational Support Officer
Queensland Government —Brisbane QLD
- Overtime
- Customer service
- Bachelor's degree
- Associate degree
10d
Resident Medical Officer
Queensland Government —Brisbane QLD
- Temporary
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Brisbane Airport QLD
- Full-time
- CPR Certification
- Customer service
- Medical office experience
- Employee assistance program
- Gym membership
13d
Administration Officer - Discharge Support Services
Queensland Government —Brisbane QLD
- Temporary
4h
Resident Medical Officer (Junior House Officer, Senior House Officer)
Queensland Government —Brisbane QLD
- Temporary
Customer Experience Officer - Part-time
Hiya Health —Hillcrest QLD
- $33 - $34 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick Apply
9d
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Management
- Administrative experience
Medical Officer - Minor Injuries Illness Unit
Queensland Government —Brisbane QLD
Administration Booking Officer
Sunnybank Private Hospital —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Administration Officer - Medical Services
Ramsay Health Care —Greenslopes QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
Quick Apply
1d
Credentialing Officer
Mater Group —South Brisbane QLD
- $46.96 - $51.73 an hour
- Part-time
- Administrative experience
- Experience working with children
- Organisational skills
- Health insurance
- Employee assistance program
9d
Junior House Officer (PGY2) / Senior House Officer (PGY3) - Clinical Rotations
Queensland Government —Brisbane QLD
- Temporary
- Communication skills

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Patient Liason Support Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

2 days ago

Benefits

Salary packaging

Qualifications

Patient service

Full Job Description

About the role

The Patient Liaison Support Officer provides high-level administrative and consumer feedback management support within the Safety & Quality Unit at the Royal Brisbane and Women's Hospital. Working collaboratively with Patient Liaison Clinical Nurse Consultants, the role supports the effective management of consumer feedback, complaints, compliments and enquiries, ensuring a responsive and patient-centred approach to service delivery.

The successful candidate will assist with complaint investigation processes, stakeholder liaison, correspondence management, data reporting and consumer feedback systems administration. The role also supports staff across the hospital in managing consumer feedback processes and contributes to continuous quality improvement initiatives that promote positive patient experiences and organisational excellence.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Provide high-level administrative and consumer feedback management support, including the investigation, documentation and monitoring of complaints, compliments and enquiries.
Prepare high-quality correspondence, reports and stakeholder communications while ensuring accuracy, confidentiality and compliance with relevant processes.
Deliver exceptional customer service and effectively manage sensitive consumer interactions, including the de-escalation of complex and challenging situations.
Monitor and maintain consumer feedback data systems, reporting processes and records to support timely decision-making and service improvement activities.
Build productive relationships with clinical and non-clinical stakeholders to promote patient-centred care, continuous improvement and positive consumer outcomes.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

patient support officer jobs in brisbane qld

Patient Liason Support Officer

Patient Support Officer

Patient Services Officer

Patient Administration Officer

Administration officer - Emergency Department

Theatre Support Officer

Patient Support Officer - EOI

Junior House Officer or Senior House Officer

Operational Support Officer

Resident Medical Officer

Clinic Administration Officer/Medical Screener

Administration Officer - Discharge Support Services

Resident Medical Officer (Junior House Officer, Senior House Officer)

Customer Experience Officer - Part-time

Administration Officer

Medical Officer - Minor Injuries Illness Unit

Administration Booking Officer

Administration Officer - Medical Services

Credentialing Officer

Junior House Officer (PGY2) / Senior House Officer (PGY3) - Clinical Rotations

I want to receive the latest job alert for patient support officer in brisbane qld

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