In-Demand Hospital liaison Jobs in Brisbane Qld

Consumer Liaison Officer
Queensland Government —Brisbane QLD
- Microsoft Office
- Analysis skills
- Communication skills
12d
Executive Support Officer
Mater Group —Springfield QLD
- $46.96 - $51.73 an hour
- Full-time
- Microsoft Office
- Experience working with children
- Communication skills
- Health insurance
- Employee assistance program
16h
Patient Liason Support Officer
Queensland Government —Brisbane QLD
7d
Assistant CRA (ACRA) | Brisbane, Perth
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Laboratory
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Clinical Support Representative - Brisbane or Gold Coast
Medacta —Eight Mile Plains QLD
- $90,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Nursing
- Employee discount
- Referral program
Quick Apply
Medical Science Liaison
Bayer —Brisbane QLD
- Full-time
- Medicine
- Doctoral degree
- Writing skills
12d
Hospital Operations Manager
Mater Group —South Brisbane QLD
- Full-time
- Experience working with children
- Budgeting
- Leadership
- Health insurance
- Employee assistance program
16h
Mental Health Liaison Clinician
Queensland Government —Brisbane QLD
- Temporary
- Social Work
- Associate degree
- Communication skills
4d
Clinical Support Representative - Sunshine Coast
Medacta —Eight Mile Plains QLD
- $90,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Nursing
- Employee discount
- Referral program
Quick Apply
Clinical Research Assistant
Icon Group —Brisbane QLD
- Full-time
- Nursing
- Laboratory experience
- Research
1d
Health Information Manager
Queensland Government —Brisbane QLD
14d
Director Digital Hospital Supplier Management
Queensland Government —Brisbane QLD
- Leadership
- Negotiation
13d
Senior Mental Health Clinician - Intake Coordinator
Queensland Government —Brisbane QLD
- Temporary
- Wellness program
Advanced Scope Pharmacy Assistant - Patient Flow
Queensland Government —Brisbane QLD
- Temporary
12d
Neuropsychologist - Research
Queensland Government —Brisbane QLD
- Temporary
- Research
- Communication skills
- Travel reimbursement
- Parental leave
8d
Clinical Midwifery Consultant - Blood Management
Queensland Government —Brisbane QLD
- Management
- Leadership
- Communication skills
Nurse Unit Manager
Mater Group —South Brisbane QLD
- $75.40 - $81.09 an hour
- Part-time
- Experience working with children
- Leadership
- Nursing
- Health insurance
- Employee assistance program
16h
Clinical Nurse Consultant - Blood Management
Queensland Government —Brisbane QLD
- Management
- Leadership
- Communication skills
Occupational Therapist - Senior (Hands)
Queensland Government —Brisbane QLD
- Research
Clinical Nurse Coordinator (complex care)
Jack's Butterflies Ltd. —Chermside QLD
- $62.00 - $70.38 an hour
- Full-time
- Patient monitoring
- Supervising experience
- Computer skills
Quick Apply

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Consumer Liaison Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

12 days ago

Benefits

Salary packaging

Qualifications

Microsoft Office
Analysis skills
Communication skills
Negotiation
Time management

Full Job Description

Your new role:
As a Consumer Liaison Officer, you'll play an important role in supporting positive patient experiences by managing consumer complaints and compliments with professionalism, empathy and integrity. Working within the Clinical Governance Unit, you'll collaborate with patients, carers and multidisciplinary teams to resolve concerns, identify improvement opportunities and strengthen person-centred care across QEII Hospital.

Key Responsibilities

Coordinate the management of consumer complaints and compliments from receipt through to resolution.
Build positive relationships with patients, carers and staff to facilitate timely and effective outcomes.
Analyse feedback to identify trends and support quality improvement initiatives.
Promote consumer engagement, open disclosure and compliance with Metro South Health governance frameworks.

About you:
You are an organised and compassionate professional who communicates confidently, builds strong relationships and enjoys improving services through collaboration and problem-solving.

Skills & Experience

Experience managing complaints, customer feedback or stakeholder engagement in a healthcare or complex service environment.
Strong communication, negotiation and conflict resolution skills with a customer-focused approach.
Excellent organisational, analytical and time management skills with the ability to manage competing priorities.
Experience using Microsoft Office and the ability to quickly learn healthcare information systems and complaint management processes.

Check out our quick tips and application essentials!

What we can offer you:
We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:
Queen Elizabeth II Jubilee Hospital:
The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.

We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.

QEII Hospital, a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

hospital liaison jobs in brisbane qld

Consumer Liaison Officer

Executive Support Officer

Patient Liason Support Officer

Assistant CRA (ACRA) | Brisbane, Perth

Clinical Support Representative - Brisbane or Gold Coast

Medical Science Liaison

Hospital Operations Manager

Mental Health Liaison Clinician

Clinical Support Representative - Sunshine Coast

Clinical Research Assistant

Health Information Manager

Director Digital Hospital Supplier Management

Senior Mental Health Clinician - Intake Coordinator

Advanced Scope Pharmacy Assistant - Patient Flow

Neuropsychologist - Research

Clinical Midwifery Consultant - Blood Management

Nurse Unit Manager

Clinical Nurse Consultant - Blood Management

Occupational Therapist - Senior (Hands)

Clinical Nurse Coordinator (complex care)

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