In-Demand Call fresh Jobs in Brisbane Qld

Customer Support Officer - Part-Time
Jumbo Interactive —Milton QLD
- $64,000 - $65,500 a year
- Part-time
- CRM software
- Management
- Communication skills
- Employee assistance program
Quick Apply
5d
Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
On Call Casual Housekeeping
Logan City Motor Inn —Slacks Creek QLD
- From $32.31 an hour
- Weekend availability
- Customer service
- Cleaning
- In-person
Quick Apply
14d
Customer Service Executive
Carbiz Rentals —Eagle Farm QLD
- $27 - $28 an hour
- 8 hour shift
- Communication skills
- Employee assistance program
Customer Service Executive
Carbiz —Eagle Farm QLD
- $27 - $28 an hour
- 8 hour shift
- Communication skills
- Employee assistance program
Brisbane Sales Representative
Wolfchester Australia —Brisbane QLD
- Call employer
- Sales
- Customer service
Venue Manager @ BOUNCE Hendra
BOUNCE —Hendra QLD
- Weekend availability
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
SMB Account Executive
Mindbody —Brisbane QLD
- Remote
- CRM software
- Salesforce
- APIs
Quick Apply
DevOps-Focused SysAdmin in a Microsoft + AI Consultancy
SSW —Brisbane QLD
- Remote
- Azure
- DevOps
- Public speaking
- Annual leave
- Work from home
AcraTex Territory Manager
DuluxGroup —Rocklea QLD
- Full-time
- CRM software
- Parental leave
- Employee assistance program
Marketing Video & Motion Artist
Gameloft Brisbane —Brisbane QLD
- Full-time
- Hybrid work
- Health insurance
- Parental leave
Quick Apply
System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- AWS
- Health insurance
- Employee assistance program
4d
Occupational Therapist - New Graduate Brisbane
Physio Inq —Logan Central QLD
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
Quick Apply
Refrigeration Service Technician | QLD
Woolworths Group —Eight Mile Plains QLD
- Overtime
- Hybrid work
- Electrical experience
Refrigeration Service Technician
Woolworths Group —Eight Mile Plains QLD
- Overtime
- Hybrid work

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Customer Support Officer - Part-Time

Jumbo Interactive -
Milton QLD

Quick Apply

Job Details

Part-time
$64,000 - $65,500 a year
5 days ago

Benefits

Employee assistance program

Qualifications

CRM software
Management
Call centre
Zendesk
RCG
Communication skills

Full Job Description

At Oz Lotteries, we exist to make this a reality! We bring Australia joy and delight, with more chances to win more often. We offer everyday Aussies the chance to dream and win on a wide range of commercial and charity lotteries. Oh, and we are proudly Aussie-owned and operated!

Owned by ASX-listed company Jumbo Interactive, Oz Lotteries has operated as an e-commerce lottery retailer since 2005 and was one of the first online retailers. Over the past 18 years, we have grown to have a strong player base who chose our convenient and trustworthy platform to play both popular commercial lotteries, such as Powerball and Oz Lotto and charity lotteries, which was (and still is) a point of difference for our brand.

What will you be doing?

You will work as part of the Customer Support team, providing our customers with a positive experience while using the Ozlotteries.com website and mobile app.

Part-time: 22.8 Hours /week, 6 Days / Fortnight (In Office), will be a fortnightly rotating roster with one week consisting of 3 weekday shifts and the following week consisting of 2 weekday shifts and one Saturday shift. We aim to achieve an even split of morning (8 am - 4:30 pm during non daylight savings periods or 7 am - 3:30 pm during daylight savings periods) and evening shifts (11 am - 7:30 pm) throughout this rotation.

As Part Of Your Role, You Will

Manage inbound customer inquiries via phone, email, chat, and Help Centre articles, delivering timely and accurate support,
Handle complex and sensitive customer issues, ensuring thorough investigation and resolution,
Maintain accurate customer account records and process BPay and Direct Debit deposits in line with fraud control procedures,
Make outbound calls as needed to support customer account management and follow-ups,
Collaborate with internal teams to report and troubleshoot technical issues, contributing to continuous service improvements,
Stay informed on product updates, gameplay changes, and company policies to provide clear and confident guidance to customers.
Participate in team meetings and training sessions to enhance skills and support operational goals,
Demonstrate strong attention to detail and adapt communication to meet diverse customer needs, with a focus on problem-solving and conflict resolution.

What are we looking for?

Previous experience in a call centre or customer-focused role,
Strong problem-solving skills, especially in resolving technical issues with customers
Excellent verbal and written communication skills
Confidence in handling complex and sensitive customer matters
Proficiency with CRM systems such as Zendesk, Freshdesk, or Intercom is highly desirable
Knowledge of responsible gambling practices and relevant legislation is a plus
Ability to maintain accurate customer account records and manage multiple communication channels effectively

Initial shortlisted candidates will be emailed some short online assessments (10 mins) to complete as part of the application process.

Salary: $64,000 - $65,500 + Super (Pro rata for actual hours worked)

Why join the Jumbo team?

Life at Jumbo

At Jumbo, we're all about ensuring our team thrives, as a valued member, look forward to:

An Employee Assistance Program where you can access counselling and coaching sessions to improve your well-being,
Focus on talent management, including career and skills development
An on-site chef (Brisbane) who makes a fresh, gourmet lunch every day
Social activities - Lunchtime chess, corporate games, soccer, Friday get-togethers, The Joe Awards, quarterly team days, loads of events to celebrate DEI,
Focus on internal promotion, lateral transfers, and secondments, both locally and internationally.

Candidates who are offered a position will be required to complete pre-employment checks through our partner, Checkmate.

We are a 2026 Circle Back Initiative Gold Employer – we commit to respond to every applicant.

Quick Apply

Refine Your Search

call fresh jobs in brisbane qld

Customer Support Officer - Part-Time

Customer Service Representative

Service Desk Agent

On Call Casual Housekeeping

Customer Service Executive

Customer Service Executive

Brisbane Sales Representative

Venue Manager @ BOUNCE Hendra

SMB Account Executive

DevOps-Focused SysAdmin in a Microsoft + AI Consultancy

AcraTex Territory Manager

Marketing Video & Motion Artist

System Development Engineer, Core Networking (Relocation support available)

Occupational Therapist - New Graduate Brisbane

Refrigeration Service Technician | QLD

Refrigeration Service Technician

I want to receive the latest job alert for call fresh in brisbane qld

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