In-Demand head of customer service Jobs in brisbane, qld

Head of Logistics Optimisation
Super Retail Group —Strathpine QLD
- Full-time
Quick Apply
4d
Service Desk Manager
First Focus —Brisbane QLD
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Future Team Leader - Flight Centre Luxury - Brisbane, QLD
FC Collection —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Employee discount
Fleet Allocator
Cement Australia —Brisbane QLD
- $400 - $600 a day
- Weekend availability
- ERP systems
- Microsoft Office
- Communication skills
- Health insurance
- Work from home
Customer Solutions Coordinator
Aussie Broadband —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Parental leave
Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions
Lighting Illusions —Acacia Ridge QLD
- $55,000 - $60,000 a year
- Full-time
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
3d
Corporate General Manager
HESS e-Mobility Ltd —Underwood QLD
- $88,621.30 - $219,676.15 a year
- Full-time
- Engineering
- Bachelor's degree
- In-person
Quick Apply
8d
Senior Enrolments Officer - Brisbane School of Distance Education
Queensland Government —Brisbane QLD
- Temporary
- Customer service
- Microsoft Office
- Front desk
2d
Dispatch & Returns Clerk
Aussie Broadband —Kenmore QLD
- Full-time
- Forklift
- Warehouse
- Warehouse experience
- Annual leave
- Parental leave
Head of Transport Industry, ANZ Public Sector Industry Business Development Team
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Serving
- Business development
- Analysis skills
11d
Head Concierge & Guest Experience
CBRE —Brisbane QLD
- Full-time
- Hospitality
- AI
Service Performance & Improvement Manager
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Management
- No degree
- Communication skills
8d
Home Service Provider Transformation Lead
Allianz —Brisbane QLD
- Full-time
- Construction
- Leadership
- Communication skills
3d
Fleet - Fleet Support Officer
Capital Transport Group —Hendra QLD
- Full-time
- Communication skills
Quick Apply
Head of Product - Datascape
Datacom —Brisbane QLD
- Hybrid work
- AI
Quick Apply
Support Worker/Carer - Arabic Speaker
The CareSide —Mansfield QLD
- $40.93 an hour
- Monday to Friday
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
Customer Solutions Advisor - Part time Chermside
Vodafone —Chermside QLD
- Part-time
- Parental leave
Office Administrator
Enerflex —Eagle Farm QLD
- $65,000 - $75,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
- Employee assistance program
Quick Apply
5d
Project Administrator
MPC Kinetic —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
2d
Delivery Driver/Inwards Goods - Kelvin Grove
Reece Group —Kelvin Grove QLD
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave

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Head of Logistics Optimisation

Super Retail Group -
Strathpine QLD

Quick Apply

Job Details

Permanent | Full-time
4 days ago

Benefits

Opportunities for promotion

Qualifications

Supply chain

Full Job Description

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity.

About the Role

We have an exciting opportunity for a dynamic leader to head our Central Operations function across the Supply Chain network. In this pivotal role, you will drive performance, consistency, and strategic alignment across the Logistics function, ensuring initiatives deliver measurable improvements in safety, service, cost, and productivity.

Reporting to the GM - DC Operations and Network Strategy, you’ll be accountable for shaping and delivering a national Operational Excellence program, governing operational standards, and leading a best-in-class logistics learning and development framework. With oversight of both the Learning & Development team and the National Operations Excellence team, you will ensure priorities are clear, execution is effective, and outcomes are embedded across the network.

Your key responsibilities will include, but not be limited to:

Developing and executing the Supply Chain operations excellence strategy aligned to business objectives.
Establishing and governing network-wide operational standards, processes and frameworks.
Driving performance improvement across safety, service, cost and productivity metrics.
Ensuring safety remains a core priority across all logistics operational excellence activities.
Contributing to the development and delivery of Supply Chain budgets and plans.

This role offers the flexibility to be based in Brisbane (Strathpine, preferred location), Sydney (Rhodes), or Melbourne (Truganina).

About you

We are seeking a strategic and results-driven leader with a proven ability to drive operational excellence across complex supply chain environments.

You excel at leading and developing high-performing teams, as well as the ability to influence, engage, and align stakeholders at all levels to ensure initiatives are effectively prioritised, implemented, and embedded across the network.

A strong change leader, you are experienced in driving transformation at scale—bringing people on the journey, overcoming resistance, and embedding sustainable ways of working. You communicate with clarity, build trust quickly, and create momentum to ensure change initiatives deliver lasting impact.

In addition, you bring:

Proven operational success across Supply Chain and Logistics, with a strong focus on Operational Excellence (e.g. Lean, Continuous Improvement, Six Sigma) and/or Learning & Development
Demonstrated experience embedding strong safety standards and sustainable practices across operations
Strong commercial acumen, including revenue and expense management, supported by effective presentation, time management, and organisational capability

WHY JOIN US?

You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
We are committed to your professional development and will support on-going opportunities for both learning and progression.
You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

How to apply

Interested candidates for this role should apply by following the links and sending your resume.

Video

Quick Apply

Refine Your Search

head of customer service jobs in brisbane, qld

Head of Logistics Optimisation

Service Desk Manager

Future Team Leader - Flight Centre Luxury - Brisbane, QLD

Fleet Allocator

Customer Solutions Coordinator

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Corporate General Manager

Senior Enrolments Officer - Brisbane School of Distance Education

Dispatch & Returns Clerk

Head of Transport Industry, ANZ Public Sector Industry Business Development Team

Head Concierge & Guest Experience

Service Performance & Improvement Manager

Home Service Provider Transformation Lead

Fleet - Fleet Support Officer

Head of Product - Datascape

Support Worker/Carer - Arabic Speaker

Customer Solutions Advisor - Part time Chermside

Office Administrator

Project Administrator

Delivery Driver/Inwards Goods - Kelvin Grove

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