In-Demand & general insurance Jobs in brisbane, qld

Head of Claims - General Insurance Consumer
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Parental leave
10d
Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Insurance Associate
Barry Nilsson —Brisbane QLD
- Office
- Parental leave
13d
Fraud and Scams Operations Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
3d
Administration Officer
Anglicare Southern Queensland —Eight Mile Plains QLD
- $30.73 - $31.84 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Work from home
6h
Data Entry Operator
Healius —Murarrie QLD
- Full-time
- Data entry
- Typing
- Health insurance
- Employee assistance program
2d
Reconciliation Officer
Bank of Queensland —Newstead QLD
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Protective Services Officer
Mater Group —South Brisbane QLD
- $34.87 - $36.55 an hour
- Working with children
- Communication skills
- Health insurance
- Employee assistance program
3d
Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Dispute Resolution Consultant (RACQ Insurance)
Insurance Australia Group —Brisbane QLD
- Full-time
- Remote
- Communication skills
- Negotiation
- Time management
- Health insurance
- Annual leave
1d
Executive Assistant - Complex Liabilities Insurance and Regulation
MinterEllison —Brisbane QLD
- Contract
- Microsoft Office
- Organisational skills
- AI
- Health insurance
9d
CTP Claims Consultant
Insurance Australia Group —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Health insurance
- Annual leave
2d
Insurance Paralegal
Barry Nilsson —Brisbane QLD
- Office
- Administrative experience
- Communication skills
- Parental leave
9d
IT Operations Engineer
Auto & General Holdings —Brisbane QLD
Quick Apply
2d
Complex Claims Advisor
Queensland Government —Brisbane QLD
23h
Account Executive Construction Insurance - Brisbane
WTW —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Insurance Solicitor
CBP Lawyers —Brisbane QLD
- Full-time
- Research
- Business development
- Communication skills
- Gym membership
Seafood Processor/General Hand
PFD Food Services —Brisbane QLD
- Health insurance
- Gym membership
Delivery Drivers (PUD – Pick Up & Delivery) - Lindsay Australia
Lindsay Australia —Brisbane QLD
- From $5,500 a month
- Full-time
- In-person
- Communication skills
- Profit sharing
- Relocation assistance
Quick Apply
HC PRIME MOVER SUBCONTRACTOR — IMMEDIATE START
AXIS FREIGHT LOGISTICS PTY LTD —Brisbane QLD
- $95 - $120 an hour
- Urgently hiring
- In-person
Quick Apply

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& general insurance jobs near brisbane, qld

Head of Claims - General Insurance Consumer

Zurich Insurance -
Brisbane QLD

Apply Now

Job Details

Full-time
10 days ago

Benefits

Annual leave
Parental leave

Qualifications

Leadership

Full Job Description

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As the Head of Claims – General Insurance (GI) Consumer, you’ll play a pivotal leadership role shaping how we deliver claims outcomes across our Home and Motor portfolios. This role will lift customer experience, strengthen claims performance, and enable profitable growth through a modern, digitally enabled claims model.

You’ll lead at scale, working closely with strategic partners and senior stakeholders to balance customer care, technical discipline, and financial outcomes. With transformation well underway, this is your opportunity to influence how claims work today and how it evolves for tomorrow.

You will also be responsible for the following:

Leading the GI Consumer Claims strategy across Home and Motor portfolios to deliver strong customer and commercial outcomes.
Building and inspiring a high-performing claims crews with clear purpose, priorities, and accountability.
Taking the lead as our General Insurance – Consumer Claims, Natural Hazard Catastrophe response leader, operationalising the Zurich Catastrophe Response, and being the market facing presence for our communities and customers.
Driving effective strategic partnerships that deliver seamless, end-to-end claims experiences.
Uplifting customer experience through digital-first, simple, and transparent claims journeys.
Owning claims cost performance and contributing to portfolio profitability and sustainable growth.
Ensuring strong governance, risk management, and regulatory compliance across claims operations.

Important to your success – let’s grow together

You’re a purpose-led leader who brings clarity, confidence, and care to complex environments. You thrive on collaboration, value diverse perspectives, and balance strategic thinking with a genuine focus on customers and people.

In order to be successful, you will have the following:

Extensive leadership experience within General Insurance Consumer claims across complex portfolios – including oversight and active management of supply chain and vendors across Motor and Home claims.
Extensive experience leading and managing Claims Natural Hazards Catastrophe Response.
Strong background in driving claims strategy, transformation, and operational excellence.
Demonstrated experience managing large teams and partner-led operating models.
Proven commercial acumen with the ability to influence financial and portfolio outcomes.
Deep understanding of regulatory, governance, and risk requirements in general insurance.
Experience leveraging data and digital capability to improve customer and business outcomes.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Take advantage of global mobility opportunities across more than 200 countries worldwide.
Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee.
Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Apply Now

Refine Your Search

& general insurance jobs in brisbane, qld

Head of Claims - General Insurance Consumer

Assessing Support Officer

Insurance Associate

Fraud and Scams Operations Analyst

Administration Officer

Data Entry Operator

Reconciliation Officer

Protective Services Officer

Service Desk Analyst (QLD)

Dispute Resolution Consultant (RACQ Insurance)

Executive Assistant - Complex Liabilities Insurance and Regulation

CTP Claims Consultant

Insurance Paralegal

IT Operations Engineer

Complex Claims Advisor

Account Executive Construction Insurance - Brisbane

Insurance Solicitor

Seafood Processor/General Hand

Delivery Drivers (PUD – Pick Up & Delivery) - Lindsay Australia

HC PRIME MOVER SUBCONTRACTOR — IMMEDIATE START

I want to receive the latest job alert for & general insurance in brisbane, qld

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