In-Demand Desktop support technician Jobs in Braybrook, Vic

ICT Support Technician
OZMOBILES PTY LTD (Trading as OZMOBILES) —Melbourne VIC
- $78,000 - $82,000 a year
- Full-time
- Education
- In-person
- Communication skills
Quick Apply
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ICT Support Technician

OZMOBILES PTY LTD (Trading as OZMOBILES)
Melbourne VIC

Quick Apply

Job Details

Full-time
$78,000 - $82,000 a year

Qualifications

Education
IT support
Diploma
System installation
Communication skills
Help desk
Information Technology

Full Job Description

Position Title: ICT Support Technician

Location: Level 4, 306 Little Collins Street, Melbourne VIC 3000

Employment Type: Full-time (38 hours per week)

Salary: $78,000 – $82,000 + superannuation

About the Company

OZMOBILES PTY LTD is a leading business in Australia’s refurbished electronics market, specialising in the collection, testing, refurbishment, and resale of a wide range of electronic devices, including smartphones, tablets, and laptops. The company operates advanced diagnostic and testing systems to ensure all devices meet strict quality standards before reaching customers.

To support its growing operations and digital platforms, OZMOBILES is expanding its IT team to maintain system performance, support internal users, and ensure efficient operation of its technical infrastructure.

Key Duties and Responsibilities

The successful candidate will be responsible for (but not limited to):

Installing, configuring, and maintaining computer hardware, software, and network systems across the business
Providing technical support to internal staff regarding system, hardware, and software issues
Diagnosing and resolving technical faults related to desktop systems, mobile devices, and internal IT infrastructure
Supporting the setup and maintenance of diagnostic tools and testing systems used in device refurbishment processes
Monitoring system performance and ensuring the efficient operation of applications and IT equipment
Assisting in the implementation and maintenance of internal networks and system connectivity
Installing and updating operating systems, applications, and security patches
Maintaining IT equipment, including troubleshooting and replacing faulty components such as terminals and peripherals
Assisting in maintaining website functionality and supporting minor updates where required
Maintaining accurate records of system issues, resolutions, and technical documentation
Ensuring compliance with IT security procedures and company policies
Liaising with external IT service providers where necessary

Skills and Requirements

Relevant qualification in Information Technology or a related field (Diploma level or above)
At least 1 year of relevant work experience in ICT support or a similar role
Strong knowledge of computer hardware, operating systems, and network fundamentals
Experience in troubleshooting technical issues and providing user support
Familiarity with system installation, software configuration, and maintenance
Ability to work independently and manage assigned tasks efficiently
Good communication skills and ability to work in a team environment
Attention to detail and strong problem-solving skills

How to Apply

Please submit your resume and cover letter to apply for this position.

Job Type: Full-time

Pay: $78,000.00 – $82,000.00 per year

Education:

Diploma (Required)

Experience:

IT Support Technician: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in braybrook, vic

ICT Support Technician

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