Date: 29 Jun 2026
Location:
Mittagong, NSW, AU, 2575
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Requisition ID: 2287
About Us
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.
Your Role
The Case Worker plays a vital role in supporting individuals and families experiencing homelessness, housing instability, and other forms of disadvantage. Working within the Vinnies Services Directorate, the role provides person-centred, strengths-based support to help clients achieve greater stability, independence and wellbeing. The Case Worker engages with vulnerable people through outreach, assessment, case management, advocacy and service coordination, ensuring clients are connected to appropriate housing, health, education and community support services. The role contributes to positive client outcomes through the delivery of high-quality, respectful and trauma-informed support.
Your Responsibility
Engage with people experiencing or at risk of homelessness and undertake client intake and assessment processes.
Develop, implement and review case plans to support clients in achieving their goals.
Provide information, advocacy, referrals and practical support to address client needs.
Conduct outreach and home visits as required.
Support clients to access housing, health, education, employment and community services.
Respond appropriately to crisis situations and provide immediate support where required.
Maintain accurate client records, case notes, data and reporting requirements.
Build and maintain effective relationships with government agencies, community organisations and other service providers.
Contribute to a safe, inclusive and welcoming environment for clients, staff, volunteers and visitors.
Support service delivery, administrative activities, program targets and continuous improvement initiatives.
Participate in team meetings, supervision, training and professional development activities.
You Will Need
Certificate IV or higher qualification in Community Services, Welfare, Social Work or a related discipline, or currently undertaking relevant tertiary studies.
Experience supporting people experiencing homelessness, housing insecurity or other complex social challenges.
Knowledge of issues impacting vulnerable and marginalised communities, including mental health, alcohol and other drugs, family breakdown and social disadvantage.
Strong communication, interpersonal and relationship-building skills.
Ability to work both independently and collaboratively within a multidisciplinary team.
Sound administrative and computer skills, including case management systems and record keeping.
Ability to manage competing priorities and respond effectively in crisis situations.
Current NSW Driver Licence.
Apply Now
Apply Now
If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.
We offer:
Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
Career Progression – Grow with clear pathways to leadership and internal opportunities.
Learning & Development - On-demand training to support your professional growth.
Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.
