In-Demand Customer service representative Jobs in Bligh Park Nsw

Customer Service Team Leader
ASICS —Marsden Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee discount
Quick Apply
Member Service Assistant Part Time
Costco AU —Marsden Park NSW
- Part-time
Membership Consultant
Anytime Fitness —Glendenning NSW
- Weekend availability
- Hospitality
- Sales
- Gym membership
Quick Apply
9d
Membership Consultant - Winston Hills
Anytime Fitness —Winston Hills NSW
- Temporary
- CPR Certification
- Sales
- First Aid Certification
- Gym membership
Quick Apply
Customer Service Specialist
Criterion Industries —Glendenning NSW
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
Quick Apply
Guest Service Agent
Quest Penrith —Penrith NSW
- $30 - $35 an hour
- Weekend availability
- Hospitality
- CPR Certification
- Customer service
- On-the-job training
- Employee discount
Quick Apply
4d
Branch Member Consultant
HCF —Penrith NSW
- From $66,000 a year
- Part-time
- Sales
- Customer service
- Business development
- Parental leave
- Pet insurance
8d
Customer Service Representative
Silverchain —Bella Vista NSW
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Computer skills
1d
Customer Service Attendant - Pitt Town Sports Club
Parra Leagues Group —Pitt Town NSW
- $500 - $5,000 a month
- Temporary
- Customer service
- Free food
Quick Apply
Client Care Representative - Kings Park | FT
Connect Hearing —Kings Park NSW
- Full-time
- Customer service
- Maintenance
- Clinic
- Parental leave
- Employee assistance program
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Customer Service Representative
Valvoline Global Operations —Baulkham Hills NSW
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
Quick Apply
Customer Service Attendant - Pitt Town Sports Club (Day Shifts)
Parra Leagues Group —Pitt Town NSW
- $500 - $5,000 a month
- Temporary
- Customer service
- Free food
Quick Apply
Customer Service Agent
Kennards Hire —Girraween NSW
- $72,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee discount
14d
Casual Customer Service and Sales Assistant
Beacon Lighting —Prospect NSW
- Weekend availability
- Sales
- Customer service
- Communication skills
- Profit sharing
Customer Support Specialist
Broadridge —Castlereagh NSW
- Full-time
- Customer service
- No degree
- AI
Customer Sale & Service - Repco Castle Hill - Casual
Repco —Castle Hill NSW
Quick Apply
Customer Service Representative
Baxter —Old Toongabbie NSW
- Hybrid work
- CRM software
- Customer service
- Salesforce
Customer Service Representative
Wesco —Sydney NSW
- Urgently hiring
- Management
- Sales
- Customer service
- Employee assistance program
7h
Customer Service Attendant - Dural Club
Parra Leagues Group —Dural NSW
- $500 - $5,000 a month
- Temporary
- Customer service
- POS
- Free food
Quick Apply

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Customer Service Team Leader

ASICS -
Marsden Park NSW

Quick Apply

Job Details

Full-time

Benefits

Onsite gym
Parental leave
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
SAP
Salesforce
Sales administration
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full Job Description

Company Description

The Customer Service Team sits within the Sales Department and provides customer service, order management and sales administration support to ASICS wholesale customers, sales representatives and internal stakeholders. The Customer Service Team Leader reports to the Customer Service Manager and is based at the ASICS NSW Head Office in Marsden Park.

The Customer Service Team Leader provides day-to-day leadership, coaching and operational support to the Customer Service Representatives, while also working closely with Sales, Logistics, Marketing and Finance teams to resolve issues and improve service delivery.

Job Description

So, what goes into making that happen?

Lead, support and coach the Customer Service Team to deliver consistent, high-quality customer service
Manage day-to-day team workflow, priorities and service levels to ensure customer enquiries and orders are actioned within agreed timeframes
Provide escalation support for complex customer enquiries, complaints, delivery concerns, pricing enquiries and order issues
Oversee the accurate processing of customer orders, returns, stock enquiries, pricing enquiries and delivery status updates
Provide internal sales support to ASICS sales representatives and ensure customer service activity supports sales and business objectives
Monitor team performance, identify training needs and provide feedback to support capability, accountability and service excellence
Maintain strong working relationships with internal and external stakeholders, including customers, retailers, distributors and internal departments
Identify and implement process improvements that increase efficiency, accuracy, communication and the overall customer experience
Ensure customer service processes, records and information are accurate, compliant and maintained in relevant systems
Support the Customer Service Manager with reporting, team updates, operational priorities and ad hoc business requirements

In return we offer:

A permanent full-time opportunity with a market leading global brand
Salary + bonuses + 17.5% annual leave loading + paid parental leave
Flexible hybrid work options using a ‘Moments That Matter’ way of working
Convenient Marsden Park location in a new head office facility, closely connected to the M7, with ample free parking
Free onsite gym and personal training sessions
Generous staff discount – % off wholesale!
A learning & development culture with personal access to LinkedIn Learning, leadership programs, 'move your mind' learning sessions, study leave and targeted role specific training
A collaborative, innovative, and high-performing team culture with career growth opportunities – We love promoting from within!
Opportunities to give back through community and team events

Qualifications

That's enough about us, here's what we'd like to see from you:

Demonstrated experience in a customer service, sales administration or order management environment
Previous experience leading, mentoring or coordinating a team, including the ability to allocate work and support performance
Strong commercial and business acumen, with an understanding of customer service impact on sales, operations and customer retention
Experience in excel, Salesforce and SAP highly desirable
Exceptional organisational skills and the ability to prioritise competing tasks in a fast-paced environment
Strong written and verbal communication skills, including the ability to manage escalations and difficult conversations professionally
Ability to deliver to tight deadlines while maintaining accuracy, attention to detail and service quality
Resilient, flexible and solutions-focused approach, with the ability to work autonomously and collaboratively
Strong interpersonal and relationship-building skills with internal teams and external customers
Confident using Microsoft Office, including Excel, Word, Outlook and PowerPoint, and comfortable learning business systems
High level of initiative, professionalism, self-motivation and commitment to continuous improvement
Customer-focused mindset with the ability to balance service excellence, business needs and team effectiveness

Additional Information

ASICS is proud to be an Equal Employment Opportunity employer, where everyone’s ideas and contributions are respected. We are committed to engaging a diverse workforce, and our hiring decisions are made with the best candidate for the role at the forefront. We encourage people of all ages, abilities, and cultural backgrounds to apply to join our team.

ASICS is proud to be an Equal Employment Opportunity employer, where everyones ideas and contributions are respected. We are committed to engaging a diverse workforce, and our hiring decisions are made with the best candidate for the role at the forefront. We encourage people of all ages, abilities, and cultural backgrounds to apply to join our team.

Quick Apply

Refine Your Search

customer service representative jobs in bligh park nsw

Customer Service Team Leader

Member Service Assistant Part Time

Membership Consultant

Membership Consultant - Winston Hills

Customer Service Specialist

Guest Service Agent

Branch Member Consultant

Customer Service Representative

Customer Service Attendant - Pitt Town Sports Club

Client Care Representative - Kings Park | FT

Customer Support & Administration Officer - Allied Health Practice

Customer Service Representative

Customer Service Attendant - Pitt Town Sports Club (Day Shifts)

Customer Service Agent

Casual Customer Service and Sales Assistant

Customer Support Specialist

Customer Sale & Service - Repco Castle Hill - Casual

Customer Service Representative

Customer Service Representative

Customer Service Attendant - Dural Club

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