In-Demand Care onboarding & retention Jobs in Baulkham Hills Nsw

Operations Manager
Forever Care Disability Centre —Bella Vista NSW
- $65,371.76 - $110,622.92 a year
- Full-time
- CRM software
- Management
- Budgeting
- Work from home
Quick Apply
14d
Customer Success Manager - Environmental Consultant
Bueno Analytics —Sydney NSW
- From $75,000 a year
- Full-time
- Hybrid work
- Management
- HVAC
- Leadership
- Employee stock purchase plan
- Annual leave
Quick Apply
Outside School Hours Care Educator
Camp Australia —Kenthurst NSW
- No weekends
- Childcare
- First Aid Certification
OSHC Coordinator | Glenfield
OSH Club —Glenfield NSW
- Full-time
- Leadership
- Communication skills
- Health insurance
- Referral program
Quick Apply
Onboarding Program Specialist
Southern Cross Care (NSW & ACT) —Epping NSW
- Full-time
- Analytics
- Employee assistance program
- Referral program
Quick Apply
General Manager, Aged and Disability Services
Tram Assist and Care —Fairfield NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Quick Apply
Personal Trainer & Group Fitness Instructor
Underground Strength —Marsfield NSW
- $40 - $45 an hour
- Part-time
- In-person
- Leadership
- Communication skills
- Gym membership
- Flexible schedule
Quick Apply
7d
Permanent Educator
Camp Australia —Artarmon NSW
- No weekends
- Childcare
- First Aid Certification
Room Leader / 2IC - Early Childhood Education - 15% above Award!
KiDZSPOT Early Learning Centres —Erskine Park NSW
- $39 - $41 an hour
- Full-time
- Education
- First Aid Certification
- In-person
- Parental leave
- Employee discount
Quick Apply
1d
Early Childhood Educator | Relocation Assistance Available | Nulkaba NSW
Little Zaks —Sydney NSW
- Full-time
- Childcare
- First Aid Certification
- Communication skills
- Relocation assistance
- Employee assistance program
Quick Apply
Early Childhood Teacher
Little Zaks —Jordan Springs NSW
- $75,000 - $100,000 a year
- Full-time
- Childcare
- Bachelor's degree
- First Aid Certification
- Employee assistance program
- Employee discount
Quick Apply
14d
Early Childhood Educator | Bomaderry NSW | Relocation Assistance Available
Little Zaks —Sydney NSW
- Full-time
- Childcare
- First Aid Certification
- Communication skills
- Relocation assistance
- Employee assistance program
Quick Apply
Diploma Early Childhood Educator
Little Zaks —Erskine Park NSW
- Full-time
- Childcare
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
11d
Room Leader / Early Childhood Education - 15% above Award!
KiDZSPOT Early Learning Centres —Erskine Park NSW
- $39 - $41 an hour
- Full-time
- First Aid Certification
- In-person
- Communication skills
- Parental leave
- Employee discount
Quick Apply
1d
Patient Experience Intern
Careers at Eucalyptus —Sydney NSW
- Urgently hiring
- AI
- Internship
- Annual leave
- Parental leave
12d
Customer Success Manager
REA Group —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Café
- Work from home
- Parental leave
14d
Associate Key Account Manager
ResMed —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Orthodontic Sales Specialist VIC
Ormco —Sydney NSW
- Contract
- Sales
- Health insurance
- Dental insurance
Room Leader / Lead Educator
Little Zaks —Parramatta NSW
- Full-time
- Childcare
- First Aid Certification
- Computer skills
- Employee assistance program
- Employee discount
Quick Apply
Intake and Sales Representative
People First Healthcare —Fairfield NSW
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee assistance program
Quick Apply

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Operations Manager

Forever Care Disability Centre
Bella Vista NSW

Quick Apply

Job Details

Full-time
$65,371.76 - $110,622.92 a year
14 days ago

Benefits

Visa sponsorship
Work from home

Qualifications

CRM software
Management
Driver Licence
Budgeting
Financial management
Working with Children Check
Leadership
Time management

Full Job Description

About the Role

We are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day operations of our disability services. This leadership role is responsible for ensuring operational excellence, regulatory compliance, staff performance, participant satisfaction, and sustainable business growth.

The successful candidate will work closely with senior management to develop and implement operational strategies, manage service delivery, support workforce development, and ensure the organisation consistently meets NDIS requirements and participant expectations.

Key Responsibilities

Oversee daily operations across all disability support programs and services.
Ensure compliance with NDIS Practice Standards, NDIS Code of Conduct, and relevant legislation.
Lead, mentor, and manage support coordinators, team leaders, support workers, and administrative staff.
Develop and implement operational policies, procedures, and systems.
Monitor service quality, participant outcomes, and organisational performance.
Manage participant onboarding, service agreements, incident reporting, and risk management processes.
Support workforce planning, recruitment, onboarding, training, and staff retention initiatives.
Conduct performance reviews and implement continuous improvement strategies.
Ensure accurate documentation, reporting, and record-keeping requirements are maintained.
Collaborate with participants, families, stakeholders, and external service providers.
Manage budgets, operational costs, and resource allocation effectively.
Identify opportunities for business growth, service expansion, and operational efficiencies.
Lead audits, quality assurance activities, and NDIS Commission compliance requirements.
Monitor participant satisfaction and implement service improvement initiatives.

Skills & ExperienceEssential

Minimum 3 years' experience in an Operations Manager, Service Manager, or Senior Leadership role within the disability, community services, aged care, or health sector.
Strong understanding of the NDIS, NDIS Practice Standards, and NDIS Quality and Safeguards Commission requirements.
Demonstrated experience managing teams and leading operational functions.
Knowledge of participant-centred service delivery models.
Experience managing compliance, risk, incidents, and quality systems.
Strong financial management and budgeting skills.
Excellent communication, leadership, and stakeholder engagement abilities.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making skills.
High-level organisational and time management skills.

Desirable

Qualifications in Business Management, Community Services, Disability Services, Health Management, or a related field.
Experience working within a registered NDIS provider environment.
Knowledge of SCHADS Award and workforce management practices.
Experience with NDIS software systems and CRM platforms.
Understanding of Supported Independent Living (SIL), Community Participation, Support Coordination, and other NDIS-funded supports.

Requirements

Current National Police Check.
NDIS Worker Screening Clearance.
Current Working with Children Check (where applicable).
Current Driver's Licence.
Full Australian working rights.

What We Offer

Competitive salary package.
Career progression opportunities within a growing organisation.
Supportive leadership team and positive workplace culture.
Opportunity to make a meaningful impact in the lives of people living with disability.
Ongoing professional development and leadership training.
Flexible working arrangements where applicable.

If you are a driven and experienced leader who is passionate about delivering exceptional disability services and driving operational excellence, we encourage you to apply.

Pay: $65,371.76 – $110,622.92 per year

Benefits:

Visa sponsorship
Work from home

Work Location: In person

Quick Apply

Refine Your Search

care onboarding & retention jobs in baulkham hills nsw

Operations Manager

Customer Success Manager - Environmental Consultant

Outside School Hours Care Educator

OSHC Coordinator | Glenfield

Onboarding Program Specialist

General Manager, Aged and Disability Services

Personal Trainer & Group Fitness Instructor

Permanent Educator

Room Leader / 2IC - Early Childhood Education - 15% above Award!

Early Childhood Educator | Relocation Assistance Available | Nulkaba NSW

Early Childhood Teacher

Early Childhood Educator | Bomaderry NSW | Relocation Assistance Available

Diploma Early Childhood Educator

Room Leader / Early Childhood Education - 15% above Award!

Patient Experience Intern

Customer Success Manager

Associate Key Account Manager

Orthodontic Sales Specialist VIC

Room Leader / Lead Educator

Intake and Sales Representative

I want to receive the latest job alert for care onboarding & retention in baulkham hills nsw

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