In-Demand Department manager Jobs in Ballina Nsw

Customer Service Representative
Smart Energy Group —Byron Bay NSW
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Quick Apply
Assistant Service Manager
Ballina Toyota —Ballina NSW
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee discount
1d
Duty Manager - Front Office
Crystalbrook Byron —Byron Bay NSW
- Full-time
- IT
- Leadership
- Hotel experience
- Parental leave
Sales Manager
Ballina Toyota —Ballina NSW
- Management
7d
Ballina Op Shop Manager
ADRA Australia —Ballina NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Escalations Manager | Home Electrification
Smart Energy Group —Byron Bay NSW
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Quick Apply
9d

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department manager jobs near ballina nsw

Customer Service Representative

Smart Energy Group -
Byron Bay NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Call center experience
Salesforce
Microsoft Office
Communication skills

Full Job Description

We are Smart Energy. Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Sales offices Nationwide, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at the forefront of the industry.

Last year we were honoured with the "Best Customer Service Project" award by the Customer Service Institute of Australia. Our exceptional Smart Care service sets us apart from our competition.

Due to continued growth, we are recruiting for a Customer Service Representative gun to join our award winning team to support our growing customer base, within our inbound department.

Initially, this position will be casual, full-time hours based in our Byron Bay office, but it has the potential to become full-time permanent for the right candidate with endless progression opportunities.

If this sounds like the opportunity you’ve been waiting for, and you’re passionate about delivering exceptional customer experiences while driving a sustainable future - we’d love to hear from you.

As a valued member of our team, your responsibilities will include:

Assisting customers in resolving technical issues through phone, email, and live chat, using simple and non-technical language
Providing guidance to customers on how to maximize savings from solar and battery usage
Keeping customers informed about the progress of their solar installations
Coordinating maintenance efforts and updating customers accordingly
Improving our knowledge base to ensure continuous enhancement
Collaborating with our outstanding Sales team by keeping them informed about customer issues
This position reports to the Customer Service Team Manager.

You must have:

Minimum 1 year Customer Service experience - could be Retail, Call Centre, or similar
Experience using Google Workplace or MS Office (Salesforce experience an added bonus)

If you possess the following qualities, we would love to hear from you:

Availability between 8am and 6pm on weekdays (rotating roster)
A passion for problem-solving and ensuring customer satisfaction
The ability to commute to our Byron Bay HQ in the vibrant Industrial Estate
A task-oriented mindset with a strong drive to achieve goals
Tech-savviness
An aspiration to build a career in the Energy industry with practical experience
Excellent written and verbal communication skills
Excitement about joining an established and growth driven start-up with a genuine mission to save the future by enabling long-term, cost-saving renewable energy solutions for homeowners. How amazing is that!

If you meet the above criteria and are ready for the next step in your career with Smart Energy, we invite you to make the Smart decision and APPLY NOW.

Please only apply if you are currently living in the Northern Rivers

#SmartEnergyGroupOps

Quick Apply

Refine Your Search

department manager jobs in ballina nsw

Customer Service Representative

Assistant Service Manager

Duty Manager - Front Office

Sales Manager

Ballina Op Shop Manager

Escalations Manager | Home Electrification

I want to receive the latest job alert for department manager in ballina nsw

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As a valued member of our team, your responsibilities will include:

You must have:

If you possess the following qualities, we would love to hear from you:

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