About the role
Ballina Toyota is seeking a driven and experienced Assistant Service Manager to join our busy service department in a full-time capacity. This is a hands-on role in our service department - you'll be responsible for assisting with the overall productivity of the team to ensure that all work is completed to the high standards that we aim for.
What you'll be doing
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Foster a supportive team environment
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Providing the best possible service to customers while maintaining an efficient and profitable operation
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Build and maintain positive customer and employee relationships
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Operating at optimum capacity with good measures to ensure cost control
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Assist in obtaining service profit objectives.
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Assist in organising & directing service advisors
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Ensure the service process is being closely monitored and controlled
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On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally
What we're looking for
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Have proven leadership experience from a dealership service environment
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Have a high-level knowledge of service department processes, policies and procedures
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Demonstrate excellent customer service with well-developed communication skills both verbal and written
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Demonstrate experience in Service Department KPIs with great time management skills
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Experience with Tune or Revnext is desirable.
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Current Drivers Licence
What we offer
At Ballina Toyota, we are committed to creating a positive and supportive work environment for our team. We offer a competitive salary, opportunities for career development, and a range of excellent benefits, including:
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Ongoing training and development programs
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Employee discount on parts and servicing
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A friendly, collaborative team and a strong focus on work-life balance
About us
Ballina Toyota is a well-established and respected automotive dealership serving the Ballina region for over 20 years. We are part of the Toyota network, known for our commitment to quality, innovation and customer satisfaction. Our team of dedicated professionals is passionate about providing an exceptional experience for every customer who walks through our doors.
How to apply
If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
APPLY NOW!!
No recruitment agencies please.
