In-Demand Customer service representative Jobs in Ballajura Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Service Representative
Reddy Express - OTR Group —Bayswater WA
- Part-time
12h
Customer Service/Retail Assistant
SKM Furniture —Malaga WA
- From $28 an hour
- Part-time
- Sales
- Customer service
- POS
- Paid training
- Employee discount
Quick Apply
7d
Customer Service Representative
OTR —Bayswater WA
- Weekend availability
- Customer service
13h
Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Customer Service Representative, Bankwest
Bankwest —Perth WA
- Weekend availability
- Hybrid work
- Customer service
- Computer skills
10d
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
8d
Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Customer Care Representative
Victaulic —Perth WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance program
Internal Sales & Customer Service Representative
Global Synthetics —Canning Vale WA
- Full-time
- Sales
- Customer service
- Salesforce
- Employee assistance program
- Employee discount
1d
Customer Service Representative
Wesco —Perth WA
- Urgently hiring
- ERP systems
- Microsoft Office
- Communication skills
1d
Customer Service/Administration
Zippy Group Pty Ltd —Joondalup WA
- $35.56 an hour
- Urgently hiring
- Customer service
- Organisational skills
- In-person
- On-the-job training
Quick Apply
11d
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
Customer Care Assistant
Natalie Rolt PTY LTD —Subiaco WA
- $30 - $35 an hour
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
1d
Customer Service & Sales Consultant
Medibank —Midland WA
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Parental leave
4d
Customer Support & Success Officer
Agrimasters —Subiaco WA
- $65,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Organisational skills
Quick Apply
9d
Customer Service Specialist
Bankwest —Perth WA
- Full-time
- Customer service
- Office
4d
Customer Care Consultant - Trade Store - Malaga WA
Blackwoods —Malaga WA
- Full-time
- Customer service
- Parental leave
- Employee assistance program
14d
Customer Care Consultant
ABN Group —Perth WA
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Parental leave
- Employee discount
Part Time Customer Service and Sales Assistant
Beacon Lighting —Midland WA
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
14d

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service representative jobs in ballajura wa

Customer Service Specialist

Customer Service Representative

Customer Service/Retail Assistant

Customer Service Representative

Customer Service Agent

Customer Service Representative, Bankwest

Customer Growth Representative

Customer Support Officer

Customer Care Representative

Internal Sales & Customer Service Representative

Customer Service Representative

Customer Service/Administration

Customer Service Agent

Customer Care Assistant

Customer Service & Sales Consultant

Customer Support & Success Officer

Customer Service Specialist

Customer Care Consultant - Trade Store - Malaga WA

Customer Care Consultant

Part Time Customer Service and Sales Assistant

I want to receive the latest job alert for customer service representative in ballajura wa

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