In-Demand Technical sales manager Jobs in Australian Capital Territory

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
Trade Account Manager - Canberra
Metcash —Mitchell ACT
- Sales
- Communication skills
- Negotiation
- Annual leave
- Parental leave
Service Delivery Manager
Telstra —Canberra ACT
- Full-time
- Hybrid work
- Communication skills
16h
Business Development Manager
Datacom —Canberra ACT
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
3d
Junior Technical Account Manager (Linux, Graduate Program)
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Customer service
- AI
Service Delivery Manager
Telstra Business Technology Centre Perth South —Canberra ACT
- Full-time
- Hybrid work
- Communication skills
16h
Specialist Senior Customer Engineer
Hitachi —Canberra ACT
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Senior Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Sales
- Business development
7d
Senior Customer Solutions Manager - NSD, ANZ Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- PMP
- Business development
- AWS
- Health insurance
- Employee assistance program
8d
Services Account Manager
Hitachi —Canberra ACT
- Full-time
- Computer Science
- Sales
- Customer service
Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Sales
- Business development
- AWS
7d
Solutions Architect
Cellebrite —Canberra ACT
- Full-time
- Research
- Administrative experience
- SQL
Quick Apply
Principal Programme Manager, WWPS/Global Government Delivery Organziation
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Data analysis skills
- Business development
10d
Account Executive - Defence , Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- AWS
- Bachelor's degree
- No degree
8d
Business Development Manager
Macquarie Technology Group —Canberra ACT
- Full-time
- Remote
- Sales
- Research
- Presentation skills
Hydronic Heating Division Manager
Dawson Heating and Cooling —Queanbeyan NSW
- Overtime
- Management
- Sales
- Plumbing
Commercial Support Officer
Downer Group —Canberra ACT
- Sales
Client Account Manager - H&PS
Accenture —Canberra ACT
- Full-time
- Business development
- Analysis skills
- Communication skills
- On-the-job training
- Parental leave
Account Executive, Federal Government (ACT)
DocuSign —Canberra ACT
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Production Tech- Bike Mechanic
Trek Bicycle Corp (Australia) —Canberra ACT
- Part-time
- Communication skills
- Employee discount
Quick Apply
2d

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Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

technical sales manager jobs in australian capital territory

Service Delivery Manager

Trade Account Manager - Canberra

Service Delivery Manager

Business Development Manager

Junior Technical Account Manager (Linux, Graduate Program)

Service Delivery Manager

Specialist Senior Customer Engineer

Senior Account Executive , ANZ Public Sector

Senior Customer Solutions Manager - NSD, ANZ Worldwide Public Sector

Services Account Manager

Account Executive , ANZ Public Sector

Solutions Architect

Principal Programme Manager, WWPS/Global Government Delivery Organziation

Account Executive - Defence , Worldwide Public Sector

Business Development Manager

Hydronic Heating Division Manager

Commercial Support Officer

Client Account Manager - H&PS

Account Executive, Federal Government (ACT)

Production Tech- Bike Mechanic

I want to receive the latest job alert for technical sales manager in australian capital territory

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