JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Purpose
The Residential Property Coordinator supports the day‑to‑day delivery of Staff Residential Property services in Canberra. The role provides hands‑on coordination, administration, and customer support to ensure residential properties are safe, compliant, well‑maintained, and ready for occupancy, under the direction of the Assistant Facilities Manager – Residential Lead.
Key Responsibilities
SRP Operations Support
Assist with coordination of SRP activities across acquisition, occupancy, maintenance, and exit.
Support Move In / Move Out (MIMO) activities using approved processes and checklists.
Help ensure properties are ready for occupancy and escalate issues as required.
Support exit inspections, defect reporting, and follow‑up works.
Compliance, Health, and Safety
Assist with property inspections and compliance checks (fire, electrical, gas, general safety).
Maintain compliance records and report hazards, incidents, or non‑compliance issues.
Support audits, risk management, and escalation procedures.
Vendor and Contractor Coordination
Coordinate contractors and service providers for maintenance and compliance works.
Monitor completion and quality of works and escalate issues where required.
Ensure contractors follow safety and site requirements.
Customer and Stakeholder Support
Act as a primary support contact for FCDO staff living in SRP accommodation.
Respond to property related requests in a timely and professional manner.
Maintain effective working relationships with residents, vendors, agents, and JLL teams.
Administration, Systems, and Reporting
Maintain accurate SRP records, trackers, and documentation.
Raise and manage work orders in approved systems (e.g. Corrigo).
Support financial administration, including purchase orders and invoices.
Assist with basic reporting on property status and compliance.
Skills and Experience
Experience in property, facilities, or workplace coordination (residential preferred).
Working knowledge of health, safety, and compliance requirements.
Strong customer service and communication skills.
Well‑organised, detail‑focused, and able to manage multiple priorities.
Proficient in Microsoft Office and property/work order systems.
Ability to obtain and maintain required security clearance.
Values and Behaviours
Demonstrates JLL values: Safety, Teamwork, Professionalism, and Customer Focus.
Works collaboratively and follows compliant, controlled ways of working.
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location:
On-site –Yarralumla, ACT
Job Tags:
Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
