In-Demand Customer service representative Jobs in Australian Capital Territory

Passenger Service Agent
Swissport International AG —Canberra ACT
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
4d
Customer Service Coordinator
UniLodge Australia Pty Ltd —Canberra ACT
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Parental leave
12d
Guest Service Agent
Crowne Plaza Hotels & Resorts —Canberra ACT
- Weekend availability
- Hospitality
- Front desk
- Time management
- Parental leave
Client Services Representative - ARH Canberra
Animal Referral Hospital —Pialligo ACT
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Customer Service Representative - Canberra
IMB Bank —Canberra ACT
- Full-time
- Sales
- Microsoft Office
- Cash handling
- Parental leave
1d
Member Service Assistant - Part-Time
Costco AU —Canberra ACT
- Part-time
- Sales
- Customer service
- Senior Secondary Certificate of Education
14d
Guest Service Agent (HIGA Full Time)
Ovolo Group —Acton ACT
- Full-time
- Customer service
- Office experience
9d
Customer Service Coordinator
Coates Hire —Fyshwick ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee discount
Client Services Coordinator
UniSuper —Canberra ACT
- Full-time
- Financial services
- Communication skills
- Time management
11d
Casual Customer Service and Sales Assistant
Beacon Lighting —Fyshwick ACT
- Weekend availability
- Sales
- Customer service
- Communication skills
- Profit sharing
9d
Customer Service and Kitchen Assistant
BSquare Eatery —Erindale Centre ACT
- $26.44 - $30.00 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Member Consultant
Defence Bank —Campbell ACT
- Full-time
- Administrative experience
- Communication skills
- Annual leave
Quick Apply
Client Support Specialist
Argyle Housing —Gungahlin ACT
- Full-time
- Management
Quick Apply
Executive Assistant - Housing and Homelessness, Policy and Programs and Client Services | Full-time Permanent
Health and Community Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
3d

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Passenger Service Agent

Swissport International AG -
Canberra ACT

Apply Now

Job Details

Permanent | Part-time
4 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service representative jobs in australian capital territory

Passenger Service Agent

Customer Service Coordinator

Guest Service Agent

Client Services Representative - ARH Canberra

Customer Service Representative - Canberra

Member Service Assistant - Part-Time

Guest Service Agent (HIGA Full Time)

Customer Service Coordinator

Client Services Coordinator

Casual Customer Service and Sales Assistant

Customer Service and Kitchen Assistant

Member Consultant

Client Support Specialist

Executive Assistant - Housing and Homelessness, Policy and Programs and Client Services | Full-time Permanent

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