In-Demand It Jobs in Australia Remote

Technical Support Specialist
Phoenix Data Systems, Inc. —Remote
- Full-time
- Remote
- Customer service
- Bachelor's degree – Science
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
11d
Project Associate - Airline IT (Brisbane Australia)
Sabre —Remote
- Full-time
- Remote
- Microsoft Excel
- Organisational skills
- AI
- Health insurance
- Annual leave
Technical Support Engineer
AutoRABIT Holding Inc. —Remote
- $60,000 - $75,000 a year
- Weekend availability
- Remote
- Azure
- Computer Science
- Customer service
Quick Apply
EI Solution Architect and Team Leader
Philips —Remote
- Full-time
- Remote
- Management
- Presentation skills
- Bachelor's degree
12h
Technical Support Engineer
Vectra —Remote
- Weekend availability
- Remote
- Databases
- SQL
- Scripting
- Health insurance
- Life insurance
Quick Apply
IT Sales Consultant
SOS - Simple Operating Solutions —Remote
- Remote
- CRM software
- Sales
- Leadership
Quick Apply
Solutions Architect (AI Native SDLC)
EPAM Systems, Inc. —Remote
- Remote
- Azure
- Master's degree
- AWS
Senior Manager, Software Maintenance Engineering(Technical Support, Mandarin speaking)
Red Hat, Inc. —Remote
- Full-time
- Hybrid work
- Management
- English
- AI
6d

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Technical Support Specialist

Phoenix Data Systems, Inc.
Remote

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health insurance
Dental insurance
Annual leave
Life insurance

Qualifications

Teamwork
Interpersonal skills
IIS
Customer service
Bachelor's degree – Science
Microsoft SQL Server
Microsoft Office
CMMS
Web servers
SQL
Quality assurance
Bachelor's degree
Communication skills

Full Job Description

Position Overview

This role primarily supports customers across the United Kingdom and requires excellent communication skills and a customer-focused mindset.

The Technical Support Specialist is responsible for resolving software and hardware user inquiries received via telephone and email. The successful candidate should have a strong customer service/help desk orientation and be able to diagnose and resolve technical software issues. We are willing to train someone with a good attitude.

Key Responsibilities

Deliver professional and top-quality customer service to all customers while performing within departmental targets

Provide technical support to customers pertaining to installations, upgrades, operational and technical issue resolution

Document all customer interactions consistently, thoroughly and free of grammatical errors

Communicate issues clearly and effectively to both customers and internal departments

Required Qualifications and Skills

BA or BS in Information Systems, 2 years related experience or an equivalent combination of education and experience

Experience with Microsoft Office products, Windows Server, Windows OS, Apple iOS, and Android OS

Excellent verbal and written communication skills to interact effectively with customers

Preferred Skills

Microsoft SQL Server experience

Microsoft Web Server (IIS)

Experience with quality assurance practices and methodologies

Benefits

Monthly phone and internet allowances

Employer pension and National Insurance contributions

Life Insurance

Business travel insurance

Bonuses

TS Commissions

Paid UK public holidays

Generous annual leave in line with UK employment standards

Please forward your CV with salary requirements to [email protected]

No phone calls, please

Company Overview

Phoenix Data Systems, Inc. is an established leader in Computerized Maintenance Management Software (CMMS) serving 3,000 hospitals with over 35 years of experience in the industry.

Our employees enjoy a work environment that encourages skill improvement and personal growth with collaborative office culture.

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Life insurance

Work Location: Remote

Quick Apply

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it jobs in australia remote

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Project Associate - Airline IT (Brisbane Australia)

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Senior Manager, Software Maintenance Engineering(Technical Support, Mandarin speaking)

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