In-Demand Sr. manager, customer success & cx, apac Jobs in Australia

Operations Manager (Toowoomba)
Green Life Clinics —Toowoomba QLD
- Full-time
- Microsoft Excel
- Leadership
Quick Apply
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
4d
Customer Success Manager
SUSE Software Solutions Germany GmbH —New South Wales
- Full-time
- Sales
- English
Sr. Customer Success Manager
Netskope —Sydney NSW
- Education
- Bachelor's degree
- Leadership
Customer Relationship Manager
Motion Asia Pacific Pty Ltd —Kalgoorlie WA
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Customer Success Manager
ServiceNow —Canberra ACT
- Full-time
- Hybrid work
- AI
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Partner Success Manager APAC
Orgvue —Sydney NSW
- Full-time
- Hybrid work
- Business
- Annual leave
Quick Apply
Senior Customer Success Manager - Remote
HealthCare Logic Pty Ltd —Gold Coast QLD
- Full-time
- Remote
- Leadership
- Hospital experience
- Nursing
Quick Apply
Campaign Manager APAC
Livewire —Victoria
- Full-time
- Remote
- Management
- PMP
- Communication skills
Quick Apply
9d
Customer Success Manager (APAC)
Infios —Melbourne VIC
- Full-time
- Management
- Communication skills
6d
Airport Services Manager
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Hybrid work
- Leadership
- Employee assistance program
Sr. Director, Enterprise Customer Success & Services, APJ
DocuSign —Sydney NSW
- Hybrid work
- Management
- Bachelor's degree
- Budgeting
Fleet Manager
SOUTHWEST DISTRIBUTION PTY LTD —Warrnambool VIC
- $77,000 - $88,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Quick Apply
Senior Case Manager
DXC Technology —Queensland
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Greater Adelaide SA
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
13d
Assistant Park Managers (Couple/Team)
BIG4 Carnarvon Gorge Holiday Park —Alberta QLD
- $120,000 - $130,000 a year
- Full-time
- Hospitality
- Customer service
- Maintenance
- Employee discount
Quick Apply
5d
Manager
Compass Group Australia —New South Wales
- $95,000 a year
- Full-time
- Customer service
- Communication skills
Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)
Western Union —Canberra ACT
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
12d
Enterprise Customer Success Manager (AUS)
Askable —Fortitude Valley QLD
- Sales
- Research
- Communication skills
- Annual leave
Monitoring & Evaluation Manager
Santos Ltd —Moresby QLD
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
5d

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Operations Manager (Toowoomba)

Green Life Clinics
Toowoomba QLD

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Microsoft Excel
Driver Licence
Leadership

Full Job Description

Our Mission is to improve quality of life by simplifying access to plant based medicine. Our Vision is to see a world where plant based medicine is seamlessly integrated with mainstream medicine. Green Life Clinics is a fast‑growing national healthcare group delivering high‑quality patient care across modern, well‑run clinics.

Full‑time | Lead a high‑performance clinic & dispensary | Commercial, hands‑on leadership

Green Life Clinics is expanding across Victoria and we’re seeking an experienced, commercially minded Store Manager to take full ownership of one of our high‑performing locations. This is a hands‑on, floor‑based operational leadership role — perfect for someone who thrives in fast‑paced environments, drives performance through people, and knows how to run a site like a well‑oiled business.

Why This Role Matters

As the Business Operations Manager (we refer to this role as Operations Manager internally), you are the business manager of your location. You’ll lead all operational functions — clinic, practitioners, dispensary, concierge and patient experience ensuring the site is compliant, efficient, profitable and delivering consistently high standards.

You’ll be the person who keeps the engine running: lifting performance, solving problems early, coaching teams, and driving commercial outcomes without constant escalation to senior leadership.

What You’ll Be Doing

Lead all day‑to‑day operations across clinic, practitioners, concierge and dispensary functions.
Drive commercial performance: site KPIs, practitioner productivity, dispensary results, revenue and profitability.
Own the site P&L, labour management, roster efficiency and operational cost control.
Monitor patient flow, appointment utilisation and workflow coordination to maximise throughput.
Build a high‑performance, accountable culture where staff are coached, developed and held to clear standards.
Ensure compliance across all operational, healthcare, pharmacy and workplace requirements.
Identify operational, financial, compliance and people‑related risks — and act early to resolve them.
Oversee onboarding, training, performance conversations, conduct management and team development.
Implement new processes, operational improvements and organisational initiatives smoothly and consistently.
Maintain strong collaboration between practitioners, pharmacists, concierge and support teams to deliver a seamless patient experience.

What You Bring

3+ years’ leadership experience in healthcare, pharmacy, retail, clinic or multidisciplinary operational environments.
Proven ability to manage KPIs, labour performance, commercial outcomes and operational efficiency.
Strong people leadership — coaching, performance management, standards setting and team development.
Experience with 3CX, Halaxy or similar operational/clinical systems.
High attention to detail and a disciplined approach to compliance, governance and risk.
A proactive, solutions‑focused mindset with the ability to stabilise operations quickly.
A reliable car and open driver’s licence (travel may be required).

Who Thrives Here

This role suits someone who wants ownership, pace and impact. You’ll enjoy being out on the floor, influencing culture, lifting performance, and running the site like it’s your own business. If you’re commercially sharp, operationally strong and confident leading diverse teams, you’ll excel here.

If this sounds like your next step, apply now. Applications close Friday 26 June.

Company Overview

Green Life is an Australian-owned and operated alternative medicine clinic and dispensary group changing alternative healthcare. We’ve developed a healthcare service model that streamlines patient access to these therapies. Our clinics & dispensary offers telehealth and in-store consultations.

Quick Apply

Refine Your Search

sr. manager, customer success & cx, apac jobs in australia

Operations Manager (Toowoomba)

Sr. Manager, Customer Success & CX, APAC

Customer Success Manager

Sr. Customer Success Manager

Customer Relationship Manager

Senior Customer Success Manager

Partner Success Manager APAC

Senior Customer Success Manager - Remote

Campaign Manager APAC

Customer Success Manager (APAC)

Airport Services Manager

Sr. Director, Enterprise Customer Success & Services, APJ

Fleet Manager

Senior Case Manager

Customer Success Manager - Risk Management - SaaS (Hybrid)

Assistant Park Managers (Couple/Team)

Manager

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Enterprise Customer Success Manager (AUS)

Monitoring & Evaluation Manager

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