Location: Remote - Europe (core collaboration hours within EU time zones with some flexibility required to collaborate with team members in Australian and North American timezones)
Reports to: Product Manager
Are you a product-driven problem solver who thrives in fast-moving SaaS environments?
Do you love turning complexity into clarity, aligning teams, and building products that genuinely improve people’s lives? If so, we’d love to meet you.
At Zanda, we build software that removes stress, chaos, and friction from running a health practice.
As our next Product Owner, you’ll translate strategy into execution, turning real customer pain points into prioritised, high-impact product outcomes.
You’ll sit at the intersection of Product, Engineering, and Customer Support — championing the customer voice and ensuring we continuously deliver meaningful value.
Translate product strategy into clear, actionable, value-based priorities
Collaborate closely with Engineering on trade-offs, dependencies, and system behaviou
Own the lifecycle from discovery through post-launch iteration
Surface risks early and drive grounded, data-informed decisions
Guide product decisions that support growth, retention, and operational efficiency
Communicate clearly across async and real-time channels
Be the voice of the customer — understand needs, motivations, and pain points
1+ years of hands-on product ownership experience (SaaS preferred)
Strong agile experience (Scrum / Kanban)
Experience working with remote, cross-cultural teams across time zones
Proven ability to turn customer insight into measurable improvements
Bonus points if you come from a Customer Success, Support, or similar customer-facing background.
Customer Insight & Discovery - understands user needs, pain points, and motivations.
Strategic Thinking - connects roadmap decisions to product and business goals.
Data-Informed Decision Making - uses data to guide choices, even with ambiguity.
Clear & Adaptive Communication - complex to simple, and with the audience in mind.
Cross-Functional Collaboration - works effectively across teams and has mastered the art of influence without authority.
Prioritisation - confidently prioritises what drives the most impact and eliminates noise.
Technical Fluency - understands enough to engage meaningfully with engineering.
Risk Identification & Mitigation - surfaces risks early and makes grounded decisions.
Problem Solving & Critical Thinking - breaks down complexity into clear, actionable steps.
High Ownership Mindset - proactive and treats the product like a business.
Collaborative & Empathetic - builds trust quickly and embraces diverse perspectives.
Calm Under Pressure - steady when navigating competing priorities or ambiguity.
Adaptable & Curious - thrives in fast-changing environments, shows interest in emerging technologies - particularly AI and automation.
Integrity-Driven - transparent, reliable, and grounded in facts, not ego.
Opinionated (in the right ways) – advocates confidently, knows which hills matter, and isn’t easily swayed.
Energetic & Self-Starter - brings momentum, enthusiasm, and a bias for action.
Strategic Yet Practical - able to zoom out and zoom in fluidly.
Growth Oriented - desire to grow, stretch, take on more responsibility, and help influence direction.
Customer-Obsessed - curious, empathetic, and motivated to solve real user problems.
Why You’ll Love Working With Us
✅ Work from Anywhere
We’ve been a fully distributed team from the start - no offices, no commute, just great people from all over the world doing meaningful work together.
✅ Flexibility & Autonomy
We care about outcomes, not clock-watching. Outside of agreed core hours that align to your role, your time is yours - whether that’s doing the school run or squeezing in a midday gym class.
✅ Generous Paid Time Off
Balance matters. We offer paid time off and expect you to take it - because rest fuels great work.
✅ High Trust, Results Driven
We strip away red tape so you can focus on impact. No pointless meetings or rigid hierarchies - just space to move fast, solve problems, and make a difference.
✅ Growth & Innovation
You’ll be encouraged to experiment, stretch your skills, and bring YOUR bold ideas to the table. Everyone at Zanda contributes to shaping what’s next.
✅ Inspiring Teammates
You’ll work alongside passionate, curious people who support and cheer each other on - even across time zones. Collaboration is how we win.
✅ Meaningful Impact
Everything we build helps health professionals spend less time on admin and more time helping patients. Your work will directly improve lives.
✅ Competitive Pay
We hire the best people - wherever they are - and we make sure they feel valued and well-rewarded for the work they do.
Zanda is a fast-growing, globally loved practice management platform that helps health professionals run smooth, efficient practices - and spend more time caring for their patients. We’re used by thousands of clinics across Australia, New Zealand, the UK, the US, and Canada, and we’re just getting started.
Our mission is simple: make health practice management easy and enjoyable.
To do that, we need brilliant, passionate people who are excited by innovation, love solving complex problems, and thrive in fast-moving environments.
At Zanda, you’ll join a globally distributed team that’s small enough to move fast and think big - and driven enough to deliver work that makes a real impact. We live our values every day:
Growth: We stretch ourselves, learn constantly, and support each other’s development.
Reliability: We follow through on our commitments and show up for our team and customers.
Impact: Everything we build helps health professionals spend less time on admin and more time helping patients.
Teamwork: We win together - celebrating wins, sharing ideas, and having each other’s backs.
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