In-Demand Process & quality improvement manager Jobs in Australia

SaaS Implementation Project Manager - Remote - Expression of Interest
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- AI
- Communication skills
- Parental leave
Quick Apply
10d
Program Manager, Cybersecurity-APAC
Kobalt Security Inc. —Queensland
- $95,000 - $120,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- PMP
Quick Apply
Quality Assurance Manager
Agrico Produce Pty Ltd —Hillston NSW
- $70,272.21 - $80,000.00 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
6d
Product & Improvement Manager
Fluke Health Solutions —Remote
- Full-time
- Remote
- Management
- Customer service
- Analysis skills
Quality Assurance Manager
Build Clean Holdings PTY LTD —Northcote VIC
- $75,000 - $85,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- In-person
- Relocation assistance
Quick Apply
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
10d
Horticulture Quality Assurance Manager
Agrico Produce Pty Ltd —Hillston NSW
- $70,272.21 - $80,000.00 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
6d
Program Manager
University of Newcastle —Callaghan NSW
- $116,596 - $136,030 a year
- Full-time
- University
- Leadership
- Health insurance
- Parental leave
2d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Training Manager
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick Apply
Senior Project and Support Manager
VitalHub AU NZ —Melbourne VIC
- $97,000 - $180,000 a year
- Full-time
- Hybrid work
- Master's degree
- Budgeting
- Communication skills
Quick Apply
20h
Manager Resource Readiness
Queensland Government —Rockhampton QLD
9d
Manager, Admissions (Performance and Quality)
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Microsoft Office
- Analysis skills
- University
13d
Test Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- SQL
- Agile
10d
Change Manager
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- SharePoint
- Employee assistance program
9d
Project Manager
DNV —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- English
- Bachelor's degree
- Profit sharing
- Parental leave
Quality Assurance and Improvement Lead
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Health insurance
- Work from home
Operation Support Manager | Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Western Australia
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick Apply
2d
Manager, SQE
Crowley Maritime Corporation —Darwin NT
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
QA Test Lead
BMP Technologies —Melbourne VIC
- $70,369.28 - $150,662.17 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- DevOps
Quick Apply

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SaaS Implementation Project Manager - Remote - Expression of Interest

Employment Hero -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
10 days ago

Benefits

Remote work allowance
Parental leave

Qualifications

Management
Risk management
Payroll
Communications
SaaS
AI
Communication skills
Time management

Full Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission

We Live by Our Values - we role model our values 100% of the time

We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

This is an Expression of Interest (EOI) to connect with talent ahead of our next phase of growth. We’re proactively building our pipeline so we can engage strong candidates as new positions open.

Our Implementations Teams are responsible for implementing the Employment Hero platform with our high-value customers, and our Project Managers are responsible for ensuring timely and successful implementations; including bespoke solutions based on the customers needs within the Employment Hero platform.

As a SaaS Implementations Project Manager, you will be the primary contact point for high value customers during implementations, which means you will be responsible for project time, cost, quality and customer satisfaction. You will work with Implementation Specialists from our HR and Payroll teams and with our off-shore Data Analysts to deliver great outcomes for our customers.

This role is exciting! Many of our customers are not experts in project management, technology or HR/Payroll, therefore you will have the ability to support our customers with change management processes. You will be tasked with managing many projects at any one time, and to be successful, you will need to communicate effectively, influence stakeholders, prioritise tasks, in order to drive positive outcomes.

Your key focus areas will be:

Managing multiple software implementation projects for our high value customers (20-30 projects).
Managing the customer’s journey from the completion of sale, to system go-live, and business as usual.
Lead the customer project by working with other project team members (Payroll & HR Consultants and Data Analysts) to ensure that tasks are completed to our high quality levels and in a timely manner.

This will include the following:

Managing customer communications.
Ensuring that issues are swiftly resolved.
Effective and efficient utilisation of resources.
Executing project management fundamentals
Ensuring the data in our business management systems (e.g. sales, support, project management, time tracking) is accurate and current.
Constantly reviewing and improving our delivery processes.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact.

For this role, you’ll also bring:

3+ years project managing the delivery of SaaS implementations to small and medium sized business customers.
3+ years managing a portfolio of projects (up to 50 at any one time).
Project Management qualification is highly desirable.
Experience with HR and Payroll is highly desirable but not essential.
Process innovation and improvement experience.
High level of written and verbal communication including stakeholder engagement and stakeholder management.
Effective and efficient utilisation of resources.
Strong time management and schedule management skills.
Attention to detail with exceptional risk management skills.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means you'll:

Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
Be trusted to own your work, make decisions, and have a real impact from day one.
Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
Own ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create.
Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
Connect with colleagues from around the world at our Annual Global Gathering. We've celebrated together in Thailand, Vietnam, Bali and Dubai, and can't wait to meet in the Gold Coast, Australia, in September 2026.

Privacy and AI Notices

We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Company Overview

Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Quick Apply

Refine Your Search

process & quality improvement manager jobs in australia

SaaS Implementation Project Manager - Remote - Expression of Interest

Program Manager, Cybersecurity-APAC

Quality Assurance Manager

Product & Improvement Manager

Quality Assurance Manager

Service Delivery Manager - Onsite

Horticulture Quality Assurance Manager

Program Manager

Operations Manager

Training Manager

Senior Project and Support Manager

Manager Resource Readiness

Manager, Admissions (Performance and Quality)

Test Manager

Change Manager

Project Manager

Quality Assurance and Improvement Lead

Operation Support Manager | Mon to Fri 38 hours | Balcatta Support Centre

Manager, SQE

QA Test Lead

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