In-Demand Personal banking specialist Jobs in Australia

Personal Banking Specialist
BankVic —Melbourne VIC
- Full-time
- Financial services
- Cash handling
- Employee assistance program
Account Verification and Fraud Specialist
Up —Melbourne VIC
- $72,000 - $82,000 a year
- Hybrid work
- Financial services
- AI
- Employee assistance program
Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Customer Experience Specialist
Asahi Beverages —Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Data entry
Senior Specialist Legal Editor (Banking & Finance)
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
- Tuition reimbursement
- Work from home
Customer Banking Specialist Relief - Carlton
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Financial services
10d
Customer Banking Specialist - Hawthorn
Commonwealth Bank —City of Boroondara VIC
- Part-time
- Hospitality
- Customer service
- Financial services
Customer Service Consultant
Bank of Queensland —Melbourne VIC
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Digital Activation Specialist
Chemist Warehouse —Preston VIC
- Marketing
- Bakery
- Bachelor's degree
- Health insurance
- Work from home
10d
Customer Banking Specialist Relief - Corrigin - Kondinin - Merredin - Narembeen (Full Time)
Commonwealth Bank —Western Australia
- Full-time
Home Loan Specialist
BankVic —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
12d
Customer Banking Specialist Relief - Bentleigh
Commonwealth Bank —City of Bayside VIC
- Part-time
- Hospitality
- Customer service
- Financial services
11d
Customer Banking Specialist Relief - Hobart Branch Hub (30 hr/wk)
Commonwealth Bank —Tasmania
- Part-time
10d
Customer Banking Specialist Relief - Keysborough
Commonwealth Bank —Victoria
- Part-time
- Hospitality
- Customer service
- Financial services
8d
Direct Banker
Bank of Queensland —Melbourne VIC
- Full-time
- Communication skills
- Work from home
- Parental leave
Contact Centre Specialist
Great Southern Bank —South Yarra VIC
- Part-time
- Sales
- Customer service
- Work from home
Customer Banking Specialist - Penrith
Commonwealth Bank —Penrith NSW
- Part-time
- Hospitality
- Customer service
- Financial services
9d
Client Care Specialist
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Melbourne Graduate Program 2027
Hamilton Locke —Melbourne VIC
- Full-time
- AI
5d
Customer Service Officer - Midland
Bank of Queensland —Midland WA
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program

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Personal Banking Specialist

BankVic -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee assistance program
Paid volunteer leave

Qualifications

Financial services
Cash handling

Full Job Description

20th August, 2026

About BankVic:

BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.

As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.

Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.

If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.

The Role:

Join our City West branch as a Personal Banking Specialist, where you will be responsible for providing support to the Branch Manager in developing new business and providing exceptional service to new and existing members in person and via inbound and outbound calls.

You will assist members with all insurance and lending enquiries and lead them through their lending journey from the beginning, through to settlement. You will provide a specialised service that will help secure and enhance our members’ financial wellbeing.

Responsibilities:

Handle insurance and lending enquiries which include applications for car loans, personal loans, and credit cards.
Process new memberships, term deposits, new accounts, and any changes to member records.
Assist with teller transactions and cash handling.
Conduct phone, virtual, and in branch appointments with members to discuss their banking needs.
Educating our members on digital banking solutions.
Actively identify needs and offer products/services to match the members’ needs.
Build and maintain referral networks in the community by providing exceptional service.
Optimise opportunities to cross sell through needs-based conversations.
Maintaining knowledge of BankVic’s products and services.
Achieve and maintain individual and department targets.
This role may be required to provide relief in other branch locations.

Hours, Training and Location:

Branch location: City West
Employment type: Permanent Full Time
This branch's operating hours are 9:30am to 4pm Monday to Friday. However, you will be required to work between the hours of 8:30am to 5pm.
Comprehensive training provided.

To be successful in this role, you will have:

Experience working in banking/financial services, particularly lending and/or insurance.
Experience in sales and cash handling is required.
RG146 Tier 2 certified, or willing to complete in-house.
You have knowledge of the Financial Services regulatory framework; AFSL and ACL obligations and Privacy Legislation and adherence to Responsible Lending under the NCCP Act.
Awareness of ASIC Regulatory Guide.
Demonstrated knowledge and understanding of lending processes from application through to settlement.
You have a member (customer) centric attitude and a passion for outstanding customer service, all the time.
Great attention to detail, and care about the accuracy of your work.
Passion for your career, being part of a supportive team, finding opportunities for improvement, taking initiative, and pushing forward in the right ways.

What we can offer:

Access to additional five days of leave.
Discounts and savings off a range of our products and services.
Ambulance Victoria Membership reimbursements.
Employee assistance program.
2 days paid volunteer leave.
Ongoing professional development with access to study leave.
Reward and recognition program.

BankVic is committed to fostering an inclusive and diverse workplace. Your unique qualities make you an invaluable part of our team and make us stronger as an organisation. If you need assistance or adjustments made to the recruitment process, please let us know and we’ll do our best to make it easy for you to apply. If you think you would be a great addition to the BankVic team, we encourage you to apply even if you do not meet all the requirements listed.

As part of our recruitment process, we require successful candidates to undertake background checks.

If you’re ready to join us in building a workplace where everyone can thrive, click apply.

Applications close COB Wednesday, 19 September 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).

BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager.

Apply Now

Refine Your Search

personal banking specialist jobs in australia

Personal Banking Specialist

Account Verification and Fraud Specialist

Associate – Ops

Customer Experience Specialist

Senior Specialist Legal Editor (Banking & Finance)

Customer Banking Specialist Relief - Carlton

Customer Banking Specialist - Hawthorn

Customer Service Consultant

Digital Activation Specialist

Customer Banking Specialist Relief - Corrigin - Kondinin - Merredin - Narembeen (Full Time)

Home Loan Specialist

Customer Banking Specialist Relief - Bentleigh

Customer Banking Specialist Relief - Hobart Branch Hub (30 hr/wk)

Customer Banking Specialist Relief - Keysborough

Direct Banker

Contact Centre Specialist

Customer Banking Specialist - Penrith

Client Care Specialist

Melbourne Graduate Program 2027

Customer Service Officer - Midland

I want to receive the latest job alert for personal banking specialist in australia

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20th August, 2026

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