In-Demand it analyst Jobs in australia

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
8d
ICT Business Analyst
RTV COMPUTERS PTY LTD —Perth WA
- $80,000 - $105,000 a year
- ERP systems
- Systems design
- Databases
Quick Apply
Systems Analyst
Cornetts Supermarkets —North Lakes QLD
- $77,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- SQL
Quick Apply
8d
Machine Learning, AI and Data Analyst
Room-Res.com —The Rocks NSW
- $90,000 - $100,000 a year
- Full-time
- Machine learning
- In-person
- AI
- Parental leave
- Employee discount
Quick Apply
IT Financial Analyst
APM Group —West Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Agile
- Communication skills
Quick Apply
Desktop Support Analyst
Anaconda —Victoria
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
IT Test Analyst
City of Greater Geelong —Geelong VIC
- $106,158.00 - $109,342.91 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
12d
IT Business Analyst
Valsoft Corporation —Pakenham VIC
- $80,000 - $90,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Quick Apply
IT Systems Analyst
DHL —Victoria
- Contract
- Systems design
- Bachelor's degree
- Warehouse
IT Support Analyst
Western Sydney University —Goulburn NSW
- $85,778 - $97,006 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance program
6d
Desktop Support Analyst
Harris Scarfe —Victoria
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
IT End User Services Analyst
Ahrens Pty Ltd —Kingsford SA
- Azure
- Management
- Software troubleshooting
- Health insurance
- Parental leave
7d
Help Desk Engineer
Leidos —Junortoun VIC
- Full-time
- Management
- Computer Science
- Annual leave
Test Analyst - 9 month max tenure contract
Leidos —Victoria
- Full-time
- Azure
- DevOps
- APIs
- Annual leave
Desktop Support Analyst
Spotlight —Victoria
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
IT Analyst
Lyka —Dandenong VIC
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
14d
Security Support Analyst
Worldmark Pty Ltd - MotorOne Group —Mulgrave VIC
- $80,000 - $100,000 a year
- Full-time
- In-person
Quick Apply
2d
IT Systems Analyst
Aegina Business Solutions —Mascot NSW
- $90,000 - $95,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick Apply
IT Support Technician & System Administrator - Permanent Full Time
RSPCA Victoria —Victoria
- Weekend availability
- Azure
- Microsoft Office
- Bachelor's degree
- Annual leave
- Parental leave
7d

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it analyst jobs near australia

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
8 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it analyst jobs in australia

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

ICT Business Analyst

Systems Analyst

Machine Learning, AI and Data Analyst

IT Financial Analyst

Desktop Support Analyst

IT Test Analyst

IT Business Analyst

IT Systems Analyst

IT Support Analyst

Desktop Support Analyst

IT End User Services Analyst

Help Desk Engineer

Test Analyst - 9 month max tenure contract

Desktop Support Analyst

IT Analyst

IT Service Desk Analyst

Security Support Analyst

IT Systems Analyst

IT Support Technician & System Administrator - Permanent Full Time

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