In-Demand Customer experience associate Jobs in Australia

Customer Support Associate (IT HelpDesk)
Pyramid Global Technologies —Victoria
- $45,000 - $50,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
Retail Customer Service Officer
Australia Post —Caringbah NSW
- $35.01 an hour
- On call
- Customer service
- Administrative experience
- Recruiting
Associate Director, Workplace Experience
AirTrunk —North Sydney NSW
Retail Food and Beverage Attendant
The Jerky Co —New South Wales
- $30 - $35 an hour
- Weekend availability
- Sales
- Customer service
- POS
Quick Apply
Customer Experience Associate
Puratap Pty Ltd —Dudley Park SA
- Monday to Friday
- Customer service
Customer Experience Associate
ABN Group —Melbourne VIC
- Full-time
- Hospitality
- Construction
Luxury Brand Evaluator in Hobart, Australia
CXG —Hobart TAS
- $35 - $45 an hour
- Hybrid work
Quick Apply
3d
Warehouse/Customer Experience Associate
eBay Inc. —Sydney NSW
- Weekend availability
- Microsoft Office
- Administrative experience
- Analysis skills
Associate, Transport & Fleet Operations
Premier's Department —Sydney NSW
- $113,574 - $125,720 a year
- Full-time
- Employee assistance program
Customer Support / Success Associate – AutoGrab
AutoGrab —Melbourne VIC
- From $6,500 a month
- Full-time
- CRM software
- Sales
- Customer service
- Dental insurance
- Parental leave
Quick Apply
6d
Customer Success Associate - Commercial Accounts
DataDog —Sydney NSW
- AI
- Communication skills
- Employee stock purchase plan
Luxury Brand Evaluator in Townsville, AU
CXG —Townsville QLD
- $35 - $45 an hour
- Hybrid work
Quick Apply
9d
Customer Operations Associate (12 Months Fixed Term Contract)
Insulet Corporation —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
Customer Fulfilment Associate
Refresco —Bankstown Aerodrome NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Associate Dispenser
OPSM —Hervey Bay QLD
Casual Retail Sales Associate-Wodonga
Amplifon —Wodonga VIC
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
8d
Food & Beverage Attendant
Compass Group Australia —Melbourne VIC
- $26.71 an hour
- Monday to Friday
- Customer service
- Hotel experience
Part Time Retail Sales Associate-Willows Shopping Centre
Amplifon —Townsville QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
Equity Operations Associate
moomoo —Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick Apply
Associate Service Technician (24/7 Shift)
CDC Data Centres —Fyshwick ACT
- $102,000 a year
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
Quick Apply
7d

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Customer Support Associate (IT HelpDesk)

Pyramid Global Technologies
Victoria

Apply Now

Job Details

Full-time | Contract | Fixed term
$45,000 - $50,000 a year

Qualifications

Call centre
Microsoft Office
Communication skills
Negotiation
Information Technology

Full Job Description

About the job Customer Support Associate (IT HelpDesk)

Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & Melbourne
Freshers are Welcome

Accepted Visa subclass:
489, 491, 485,190,189, 887, Citizen, PR.

Duration: 1 year Fixed Term contract role with leaves

Below experience Call center Experience :-

>> 0-3 months - 45k + super + shift allowance
>> 3- 6 months - 46.5k + super + shift allowance
>> 6 month and above - 50k + super + shift allowance

Shift timings :- a) 12 pm - 10 pm , b)9am - 6 pm , c) 10pm - 7am

(a) a shift finishing after 7.00 pm and at or before midnight (afternoon shift);

(b) a shift finishing after midnight, and at or before 7.00 am (night shift);

(c) a night shift which does not rotate with another shift or shifts or day work and which continues for a period of 4 consecutive weeks or longer (permanent night shift).

Client end - Department Largest Telecom Network in Australia

Key responsibilities:

Troubleshooting of network related issues and Assist customers to understand, use and resolve issues relating to our products and services
Negotiation skills to Gain support and agreement negotiating an acceptable outcome or solution that balances the interests and needs of stakeholders.
Execute a strong negotiation technique and influence confidently to close opportunities
Sell products and services that effectively meet customer needs
Establish good customer relationship to Create a simple and brilliant customer
experience across all our interactions in a multi-media environment
Listening skills to Demonstrate cultural awareness through listening and adapting flexibly across interactions with our culturally diverse team members and customers
Comply with procedures and support the customers to meet its duties under the relevant safety and environmental legislation.
Demonstrates strong sense of ownership of issues/orders presented and to manage end to end delivery within designated timeframes.
Be naturally inquisitive and resilient with an ability to articulate, listen and communicate
effectively identify customer needs along with providing customers with solutions to solve their concerns.

Skills Required:

Excellent Verbal/Written Communication Skills
Comprehension and Understand customer needs
Excellent communication and technical Experience
Good listening skills & keeps the customer at the center
Good Analytical and problem-solving skills
Resolve customer issues with resilience. At the same time negotiate outcomes or solutions that meet the customer needs
Knowledge of MS Office.
Ability to work in a highly collaborative environment

Experience 0 - 3 years
Shift Timings
Working hours – 38 hours per week, plus half an hour break every day
Working days – Monday to Sunday (any 2 consecutives off depending upon the roster)Duration: 1 year Fixed Term contract role with leaves

Let me know if you have any questions.

Apply Now

Refine Your Search

customer experience associate jobs in australia

Customer Support Associate (IT HelpDesk)

Retail Customer Service Officer

Associate Director, Workplace Experience

Retail Food and Beverage Attendant

Customer Experience Associate

Customer Experience Associate

Luxury Brand Evaluator in Hobart, Australia

Warehouse/Customer Experience Associate

Associate, Transport & Fleet Operations

Customer Support / Success Associate – AutoGrab

Customer Success Associate - Commercial Accounts

Luxury Brand Evaluator in Townsville, AU

Customer Operations Associate (12 Months Fixed Term Contract)

Customer Fulfilment Associate

Associate Dispenser

Casual Retail Sales Associate-Wodonga

Food & Beverage Attendant

Part Time Retail Sales Associate-Willows Shopping Centre

Equity Operations Associate

Associate Service Technician (24/7 Shift)

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