In-Demand Information officer Jobs in Arundel Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Operational Services Officers (Food Services) - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Hospitality
- Communication skills
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Administration Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
Administration Officer (Switchboard) - Expression of Interest
Queensland Government —Gold Coast QLD
- Weekend availability
GIM - Data Processing Officer
Grace Removals —Molendinar QLD
- Urgently hiring
- Data entry
- Wellness program
- Employee assistance program
Recruitment Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Recruiting
Vocational Training Officer
Queensland Government —Gold Coast QLD
- Part-time
- Communication skills
- Negotiation
14d
Administrative Support Officer
Griffith University —Southport QLD
- $76,126 - $80,321 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Quick Apply
13d
Executive Officer (Digital Health and Innovation)
Griffith University —Southport QLD
- $104,504 - $113,219 a year
- Full-time
- Research
- University
- Recruiting
- Work from home
Quick Apply
3d
Field Research Officer - QLD - Gold Coast
Roy Morgan —Gold Coast QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Procurement Officer
Rosebel Gold Mines N.V. —Gold Coast QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
Quick Apply
Environmental Services Officer (Cleaner/Porter) - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
Accounting Officer (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Administration Officer (Psychotherapy)
Queensland Government —Gold Coast QLD
- Part-time
- Hospital experience
2d
Development Officer
Bond University —Robina QLD
- $85,707.07 a year
- Full-time
- CRM software
- Writing skills
- Databases
- Free parking
- Work from home
Administration Officer - Robina State High School
Queensland Government —Gold Coast QLD
- Temporary
- Microsoft Office
- Organisational skills
- Communication skills
8d
Customer Service Specialist - Call Centre
Concentrix —Robina QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Asset Maintenance Officer
Community Housing Ltd —Nerang QLD
- Part-time
- Maintenance
- Communication skills
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

information officer jobs in arundel qld

Customer Contact Officer

Roster Support Officer - Expression of Interest

Operational Services Officers (Food Services) - Expression of Interest

Court Services Officer

Administration Officer - Expression of Interest

Administration Officer (Switchboard) - Expression of Interest

GIM - Data Processing Officer

Recruitment Officer - Expression of Interest

Vocational Training Officer

Administrative Support Officer

Executive Officer (Digital Health and Innovation)

Field Research Officer - QLD - Gold Coast

Procurement Officer

Environmental Services Officer (Cleaner/Porter) - Expression of Interest

Accounting Officer (Pre-Opening)

Administration Officer (Psychotherapy)

Development Officer

Administration Officer - Robina State High School

Customer Service Specialist - Call Centre

Asset Maintenance Officer

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