In-Demand Cloud engineer Jobs in Allawah Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
14d
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
IT Infrastructure & Systems Engineer
TrueIT Consulting —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
Quick Apply
ICT Support and Test Engineers-263213
Simplus Australia —North Sydney NSW
- $80,000.00 - $145,016.93 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Computer Science
Quick Apply
Salesforce Engineer
King Living —Turrella NSW
- Full-time
- Sales
- Salesforce
- DevOps
Quick Apply
DevOps Engineer
irwinSolutions Pty Ltd —Sydney NSW
- $120,000 - $130,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
Systems Engineer – IT Infrastructure
Allens —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Communication skills
- Health insurance
- On-the-job training
Graduate Infrastructure Support Engineer
Content Guru —Sydney NSW
- Weekend availability
- Computer science
- Computer Science
- Analysis skills
Quick Apply
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Sydney NSW
- Full-time
- Management
- Computer Science
- Analysis skills
DevOps Engineer
APM Group —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- Communication skills
Quick Apply
Graduate Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Software Developer (Paid Full time Internship ; Open to candidates w/out prior experience)
Dev Centre House —Sydney NSW
- Urgently hiring
- English
- APIs
- In-person
Quick Apply
7d
Graduate Data Analyst
Superloop —Sydney NSW
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
Cloud Engineer
Showtime Consulting —Sydney NSW
- Contract
- Azure
- Computer Science
- AWS
Quick Apply
Senior Front-End Engineer - Fintech - Remote
The Argyle Network —Sydney NSW
- $170,000 a year
- Full-time
- Remote
- Computer Science
- AWS
- Bachelor's degree
Junior Cyber Security Engineer
BizCover —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- AI
Quick Apply
Software Engineer
VISITUS RECEPTION PTY. LTD. —Chippendale NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Work from home
Quick Apply
11d
Graduate - Data Engineer
Whitehaven Coal —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee discount
Quick Apply
Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote
Binance —Sydney NSW
- Contract
- Remote
- Master's degree
- Analysis skills
- APIs
Quick Apply

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cloud engineer jobs near allawah nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time
14 days ago

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

cloud engineer jobs in allawah nsw

IT Service Desk Engineer, Level 1 - Secom

System Administrator

IT Infrastructure & Systems Engineer

ICT Support and Test Engineers-263213

Salesforce Engineer

DevOps Engineer

Systems Engineer – IT Infrastructure

Graduate Infrastructure Support Engineer

Graduate Analyst - Technology - 2027 Graduate Program

DevOps Engineer

Graduate Software Engineer

Software Developer (Paid Full time Internship ; Open to candidates w/out prior experience)

Graduate Data Analyst

Manager, Technical Solutions

Cloud Engineer

Senior Front-End Engineer - Fintech - Remote

Junior Cyber Security Engineer

Software Engineer

Graduate - Data Engineer

Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote

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