In-Demand Case manager/field officer Jobs in Adelaide Sa

Case Manager/Field Officer
CTC —Colonel Light Gardens SA
- Full-time
- Microsoft Office
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- Annual leave
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Case Manager/Field Officer

CTC -
Colonel Light Gardens SA

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Company car
Annual leave

Qualifications

Certificate IV
Microsoft Office
Driver Licence
Case management
Psychology
Construction experience
Working with Children Check
Negotiation

Full Job Description

Make a difference in the lives of others
Adelaide based
Competitive salary package + fully maintained company vehicle

Make a real impact where it matters most.

MATES in Construction is a leading industry-backed charity dedicated to supporting mental health and reducing high rate of suicide among Australian construction workers. Established in 2008, MATES is unique in its approach—driven by the industry, for the industry—creating a culture where mental health and suicide prevention are everyone’s responsibility.

Built on the belief that "suicide is everyone’s business," the MATES model fosters a strong, on-site support network, empowering workers to look out for each other and access high-quality help when they need it. Through our community development approach, we break down barriers to seeking support, making a real impact on the lives of workers and their families.
We are now seeking an experienced and passionate Case Manager/Field Officer to join the South Australian team.

About the Role:

Based in Adelaide, this role provides vital support to workers across the construction industry. You will deliver suicide prevention training, provide case management and crisis support, and work with a wide range of industry stakeholders—including workers, families, employers, unions, and service providers.
Working closely with the CEO, SA team, and interstate colleagues, you will contribute to building stronger, safer, and more resilient construction communities.

Key Responsibilities:

Provide case management support, working with individuals to assess needs, set goals, and develop action plans.
Refer workers to appropriate support services and maintain ongoing engagement.
Build and maintain strong relationships with government agencies, community organisations, and service providers.
Monitor client progress and adjust support plans as needed.
Promote and deliver MATES suicide prevention training programs to large groups within the SA construction industry.
Identify new opportunities for program implementation and industry engagement.
Conduct suicide interventions aligned with MATES protocols.
Maintain confidentiality and uphold all MATES SA policies and procedures.

Skills & Experience:

We are looking for someone who is:

Experienced in complex case management with high-risk or high-needs clients.
Skilled in mental health, suicide prevention, and client-centred practice.
An exceptional communicator with strong relationship-building capability.
Confident in delivering training to large groups and diverse audiences.
Resilient, empathetic, and able to work under pressure.
Collaborative, adaptable, and committed to continuous improvement.
Knowledgeable about the construction industry (highly regarded but not essential).

Qualifications & Requirements:

Tertiary qualification in human services, social welfare, psychology, or similar (degree minimum).
Demonstrated experience in high-risk case management.
Strong negotiation, advocacy, and interpersonal skills.
Competent in Microsoft Office.
Passionate advocate for mental health and wellbeing.
Current Australian driver’s licence.
National Police Clearance & Working with Children Check.
Capacity to work outside standard business hours and travel intra/interstate.

Desirable:

Experience in the construction industry.
Understanding of community development principles.
Certificate IV in Training & Assessment.
Senior First Aid (or willingness to obtain).
Strong understanding of SA support services.

What We Offer:

Competitive salary package + fully maintained company vehicle
15% superannuation
Five (5) weeks of annual leave
Monthly Rostered Day Off (RDO)
Supportive, passionate team environment
Interstate and intrastate travel opportunities
The chance to make a meaningful difference, every day

How to Apply:

Please send your covering letter and detailed CV, marked:
Attention: Kellie Horton.

Applications close: Friday 4th September @ 5.00 p.m.

Quick Apply

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case manager/field officer jobs in adelaide sa

Case Manager/Field Officer

Investigations Support Officer

Senior Business Analyst (2534)

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